Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.7/5 534 reviews

Mercure Bradford Bankfield Hotel - Image 1
Mercure Bradford Bankfield Hotel - Image 2
Mercure Bradford Bankfield Hotel - Image 3
Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, United Kingdom

Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  534 reviews

TripAdvisor Rating  3.3/5  1,266 reviews

Customer review rating 3.5/5

Claire S. Families - Confirmed reviews ALL

Noisy neighbours until 2am. Several phone calls to reception - nothing they could do apparently. A visit to reception at 2am to request they bang on the door - which they eventually did. A very unpleasant nights sleep.

Dear Claire, Thank you for bringing this to our attention. I’m very sorry to hear about the disturbance you experienced from neighbouring guests and the lack of immediate resolution during the night. We completely understand how frustrating this must have been and sincerely apologise for the unpleasant night’s sleep. Please be assured that we take such matters seriously. We will review this incident with our night team to ensure better handling of noise complaints in the future. We truly value your feedback and hope you’ll give us the opportunity to provide you with a much more comfortable and enjoyable stay next time. Kind regards, Ernest Mugadza Operations Manager Mercure Bradford Bankfield Hotel

Customer review rating 3.5/5

Christine S. Families - Confirmed reviews ALL

Comfortable room, staff welcoming and friendly. Fried eggs for breakfast left in too much cooking oil.Grilled tomatoes a little dry. Milk jugs annoying and would not poor easily. I think the dining room, breakfast area chairs need the wood cleaning as finger marks visible from previous diners. Glasses in rooms had finger marks on also. Had to clean before use. Reception area a little bit slow at times dealing with phone calls and trying to check in customers.

Dear Christine s., Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room comfortable and our staff welcoming and friendly. We also appreciate your constructive comments regarding breakfast presentation, cleanliness, and service at reception. Your observations have been shared with our kitchen, housekeeping, and front office teams to help us improve these areas. We value your input and hope to have the opportunity to welcome you back to Mercure Bradford Bankfield Hotel for an even better experience in the future. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 4.0/5

William B. Couples - Confirmed reviews ALL

The welcome was good, the room, as requested, the breakfast OK. We stayed elsewhere last month, both my wife and I commented that the mattresses at the Bankfield Hotel are not, at least for us, conducive to a good night's sleep.

Dear William, Thank you for taking the time to share your feedback. We're glad to hear you received a warm welcome and that your room met your expectations. We’re sorry to learn that the mattress was not as comfortable as you had hoped — we understand how important a good night’s sleep is. Your comments have been shared with our team as we continually review ways to improve guest comfort. We do hope to have the opportunity to welcome you and your wife back in the future. Best Regards Reception Team

Customer review rating 3.0/5

Andrew M. Solo - Confirmed reviews ALL

Having stayed here a couple of times previous to this stay I was disappointed with the room I was given - I felt that it hadn't been properly been checked before my arrival - there was a ladies razor left in the shower, water left in the kettle and it wasn't until I was in the shower found that there was no body wash. I contacted reception about the lack of body wash but it still hadn't been replaced by the time I left. There was a red stain on the carpet by the bed as if red wine had been spilt and some stains on the net curtains. I also took up the 'Go green with the clean' offer but as yet have not had these points credited to my account as it states on the room information they will be credited during your stay. I didn't feel that I got any benefits of being a Platinum card holder as I have had in other Mercure hotels.

Dear Mr. M., Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept our sincere apologies for the issues you encountered during your visit. We are very sorry that the room did not meet the high standards you’ve experienced on previous stays with us. Your comments regarding the cleanliness, missing amenities, and uncredited “Go Green with the Clean” points have been shared with our housekeeping and management teams for immediate review and follow-up. We also regret that you did not feel the usual recognition of your Platinum status; as a valued member, we truly appreciate your loyalty and will ensure your concerns are addressed. We hope you will allow us the opportunity to restore your confidence in us on a future visit. Please don’t hesitate to contact the hotel directly prior to your next stay so we can ensure everything is prepared to your satisfaction. Kind regards, Reception Team Mercure Bradford Bankfield Hotel

Customer review rating 3.5/5

Allen S. Solo - Confirmed reviews ALL

Initial problem with first room allocated. Notified reception & was allocated another room which was satisfactory.

Dear Allen, Thank you for your feedback. We’re sorry to hear there was an issue with your initial room, but we’re pleased our team was able to resolve it quickly and that your new room met your expectations. We appreciate your understanding and hope to welcome you back again soon. Warm Regards Reception Team

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Other web-users rate our hotel

  • 479 reviews 9.2/10 Location
  • 1,393 reviews 5.8/10 Room
  • 1,772 reviews 8.7/10 Service
  • 8 reviews 2.2/10 WiFi
  • 601 reviews 4.6/10 Cleanliness
  • 415 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.