Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 745 reviews

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Mercure Bradford Bankfield Hotel - Image 1
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Mercure Bradford Bankfield Hotel - Image 4
Bradford Road, West Yorkshire, BD16 1TU BINGLEY, United Kingdom

Description

Hotel extras

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  745 reviews

TripAdvisor Rating  3.3/5  1,238 reviews

A dreadful hotel with no cleaning standards

TripAdvisor rating 1.0/5

Steve R TripAdvisor review

Upon arrival, we were allocated Room 235, which was in an absolutely filthy and unacceptable condition. I have attached photographs which clearly demonstrate the shocking state of the room. What is even more concerning is that the room had been signed off as cleaned by your housekeeping team — something that calls into question the standards and procedures being followed. If this is considered “clean” by your team, then it is evident that urgent retraining is required. Following our complaint, we were moved to Room 258, which we were told was the best and most expensive room in the hotel. While this room was notably cleaner, it was extremely hot and uncomfortable. We struggled to sleep, and to our disbelief, the radiators were on full blast in some parts of the hotel in June. This made the room almost unbearable and completely negated any comfort the upgrade may have offered. While the other room 231 was a lot cooler the other side of the building. The problems didn’t end there. The reception area was incredibly unwelcoming — handwritten signs taped to the walls, ceiling tiles missing, and a general lack of professionalism in the presentation. The check-in process was painfully slow, and overall, the hotel gave the impression of being very poorly maintained and mismanaged. There were only two positives during our stay: the availability of parking and the quality of the food. However, these cannot outweigh the negative experiences we endured. This trip was booked by my partner for a wedding, and she was left deeply upset — our weekend was effectively ruined. No guest should have to experience this level of disappointment, especially when staying at a well-known hotel brand like Mercure. While your front desk staff did their best in the moment, cleanliness and basic comfort are non-negotiable, and what we experienced was simply a disgrace. Some staff members were not wearing name badges also. I would rate our stay 3 out of 10 at best, unfortunately, we would not consider returning. My daughter in law was also heavily pregnant and really struggled with the heat in and around the hotel. We will never stay at a Mercure again our weekend was ruined.

Customer review rating 5.0/5

Richard F. Couples - Confirmed reviews ALL

Stayed for a single night. Speedy check in (thanks, Julie) and a large, quiet, comfortable room plus breakfast for a very good price. Plenty of car parking.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception

Customer review rating 4.0/5

Christine L. Solo - Confirmed reviews ALL

Good Stay given room upgrade.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception

Customer review rating 4.5/5

Dieter S. Solo - Confirmed reviews ALL

Nice place, very friendly and helpful staff, good breakfast, good beds. So altogether a very recommendable place to stay.

Dear Mr S., Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and appreciated our staff, breakfast, and comfortable beds. It's wonderful to know that you found our place recommendable. Your feedback means a lot to us, thank you for coming back to stay with us and we truly hope to welcome you back again in the future! Warm regards Ernest Mugadza Food and Beverage Manager Mercure Bradford Bankfield Hotel

Nearly a s**thole, as budget as they come!

TripAdvisor rating 2.0/5

Tony W Business - TripAdvisor review

Could be a good hotel, yh we was in a budget room but it still needs to be alright surely, a lick of paint maybe! A nearly hotel was nearly going home, nearly complaining at reception, it was nearly a s**thole, stayed for 1 night probably wouldn't again, didnt try the food so cant say anything about that, charging £6:50 a pint but cant buy a tin of emulsion from b and m?

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Other web-users rate our hotel

  • 414 reviews 9.5/10 Location
  • 1,347 reviews 5.6/10 Room
  • 1,502 reviews 8.8/10 Service
  • 8 reviews 2.2/10 WiFi
  • 604 reviews 4.5/10 Cleanliness
  • 407 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.