Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 959 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Our accommodation(s)

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Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  959 reviews

TripAdvisor Rating  3.5/5  1,145 reviews

Well !!!

Customer review rating 1.5/5

B H. W. Couples - Confirmed reviews ALL

The receptionist nearly smiled. The room paint was coming of the window sill in the bathroom screws were sticking out of the bath panel the floor sank as tho their was was a big hole under the lino my wife would not walk on it she was frightened she might fall through the furniture was shabby.The breakfast bacon nice but sausage was Richmond or walls no fresh fruit melon not cartons of yogurt just a bowl wish they had local sausage it would have been good all in all not worth the money as a member I have stayed at the hotel for 4 years it has gone down in my opinion the only plus it was clean . Probably won't stay here again. There was nobody on reception when we booked out Tip use to Toby carvery you need to book

Dear Brian W., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Gaskin General Manager

Comfortable Hotel

Customer review rating 4.0/5

P K. Families - Confirmed reviews ALL

Room clean and comfortable, good choice at breakfast. Special thanks to the lady who served us at breakfast

Dear Patricia K., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Gaskin General Manager

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I have been staying regularly recently and staff have alwsys been helpful and pleasant

Dear Janet H., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Srinivas Manikonda Front Office Manager

Adequate

Customer review rating 3.0/5

Robin O. Business - Confirmed reviews ALL

The Hotel was clean and tidy, spacious room, generous car parking area. Part older building with a newer addition. The food was pretty awful. Dinner was a lottery as 50% was not available. The starter was good, the main overcooked and the desert was bland. The bar-restaurant staff appeared confused. Breakfast, there were no staff in the area, eventually a lady appeared to take my cooked food order. It arrived red hot but all undercooked.

Dear Robin O., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Srinivas Manikonda Front Office Manager

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Heating in our room was not working. Moved to a second room but even that radiator was not working properly. Had to have heater on

Dear Gabriella B., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Srinivas Manikonda Front Office Manager

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Other web-users rate our hotel

  • 270 reviews 9.4/10 Location
  • 1,075 reviews 4.9/10 Room
  • 823 reviews 8/10 Service
  • 13 reviews 8.2/10 WiFi
  • 460 reviews 3.9/10 Cleanliness
  • 292 reviews 8.4/10 Breakfast
  • 280 reviews 5.4/10 Food
  • 244 reviews 4.2/10 Vibe

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