Mercure Bradford Bankfield Hotel

Mercure Bradford Bankfield Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 476 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

ALLSAFE approved hotel

Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

  • By plane

    LEEDS BRADFORD At 15.29km / 9.5 miles

  • By train

    BINGLEY At 2.57km / 1.6 miles

GPS:53.834417, -1.815748

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the front of the hotel have garden views and there are interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newsp aper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  476 reviews

TripAdvisor Rating  3.5/5  1,092 reviews

Lacking Hospitality

TripAdvisor rating 2.0/5

AmofAmof Couples - TripAdvisor review

Like many hotels, this Mercure has seen better days, but it is beautiful and desperately needs some love and investment from it’s owners. We received a nice welcome and our room was more than adequate; fairly clean, comfy bed, tea coffee. It would benefit from some deep cleaning: skirting boards, bottom of taps. The room was very hot and staff were very helpful with fans and glasses of water. All good so far. However, this is a fairly substantial hotel which offers numerous different menus on its website and indicates room service on the telephone. But at 2pm I went to order some food and was told the info was wrong on the website and food did not start until 5.30pm. This I could understand in a small or independent hotel but a little bit remiss from one one the Accor chain. I was offered support with takeaways and cutlery. All very polite. I returned in the evening to ask again if I could order food, but I missed the window and had to order a takeaway. Breakfast is a buffet, not all items listed were available (I probably got up too late for the pain side chocolate which perhaps got devoured quite quickly). The hot buffet not very inviting so I requested a couple of poached eggs, only to be told, “the chef is not doing eggs today” So another good disappointment - I do think chain hotels should be able to provide a guest with something as basic as a poached egg. So in short it was a wee bit disappointing, but some lovely helpful staff and a very convenient location Yes I will return, no doubt but hope they can sort out he food situation soon or there will be a lot of hungry guests.

Worst service ever. Do not use if you want a pleasant experience

TripAdvisor rating 1.0/5

BillMercer Families - TripAdvisor review

We have had the worst customer service from this hotel. They refuse to return what they owe us making all sorts of fake excuses. Surprising for such a large chain to sink so low to keep a little change. They must be doing quite badly. On top of that they've provided bad service, broken equipment and so much more. Even gave our expensive room to someone else previously. I would steer away from them.

Well located

Customer review rating 3.0/5

D. Families - Confirmed reviews ALL

On arrival and check in 2 rooms weren’t ready when we entered the bedrooms. One had not been cleaned at all and the other had no bedding or towels. The double room was fine. Once back at reception they apologised and said the they were experiencing problems with the communication system. Also there had been a problem with the laundry. We were given vouchers for free drinks whilst we waited. The staff were really pleasant and worked really hard. Unfortunately I think there just weren’t enough of them.

Appalling

TripAdvisor rating 1.0/5

813jennyt Couples - TripAdvisor review

As you arrive, the hotel looks rather grand. Lovely old building, rather nice grounds, lovely entrance foyer. Then we got to our room. We booked a double, for 2 of us, so expected it to be suitable for 2 people! The bed was only a 4 foot so not full size double bed. It was pushed up to a wall so you could only get in on one side. The room wasn't big enough to have it any other way. The room was in a really shabby state. Everything has been painted around so the mirrors and wall pictures have paint on. Even the light switches were covered in paint. The book carpets were filthy and in dire need of a good clean and vacuum. There was merged wax on it! The top of the wardrobe was covered in a thick layer of dust, as was the top of the pictures and mirrors. The long mirror had a word looking filthy mark on it. The bathroom had paint on the floor. The toilet head toilet paper in it and it's clearly never seen a squirt of Toilet Duck and a brush! The plugs aren't attached to the sink or bath, and they were grimy. The sink wasn't clean. Room 110 needs to be single occupancy. Oh, and housekeeping were knocking us awake at just after 9am!!! We were only there 1 night, why on earth would they not just wait until we'd checked out? We overlooked the back yard, bins overflowing, dirty laundry and goodness knows what else all pulled up, then watched a chef/cook moving the wheely bins while on his chef's whites! Yuk! Avoid. I would not stay here again. The whole place just looked in desperate need of renovating and cleaning up! Picture is the "view" from our room.

Horrible rooms… staff were rude

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

My experience at the mercure was horrible the rooms were horrible the bathroom was horrible. I’m never ever going to this place ever again

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Other web-users rate our hotel

  • 182 reviews 9.8/10 Location
  • 663 reviews 5.3/10 Room
  • 508 reviews 7.4/10 Service
  • 10 reviews 9.2/10 WiFi
  • 298 reviews 4/10 Cleanliness
  • 200 reviews 4.6/10 Food
  • 193 reviews 6.9/10 Breakfast
  • 145 reviews 4.2/10 Vibe

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