Description
Hotel extras
-
Located just three miles from Swansea city centre
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Feel Good Health Club with a fitness suite.
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The Brasserie restaurant serves international cuisine
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9 meeting rooms which accommodate up to 120 guests
Our accommodation(s)
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Room
Classic room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
Room
Classic family room for 2 adults and 2 children
- 4 pers. max
- Bedding 1 x Double bed(s) and 2 x Single bed(s)
Room
Privilege room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic accessible room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
- Accessible room
Room
Classic family room for 2 adults and 1 child
- 3 pers. max
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Classic accessible room with two single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Accessible room
Suite
Superior suite with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
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Room
Classic accessible room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
- Accessible room
Room
Classic accessible room with two single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Accessible room
Hotel location
Mercure Swansea Hotel
Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom
GPS:51.654547, -3.912013
Access and transport
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SWANSEA
Railway station
Access: 6.44 km / 4 mi 11 min drive
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PLANTASIA
Tourist attraction
Access: 4.02 km / 2.5 mi 10 min drive
WATERFRONT MUSEUM
Museums
Access: 4.02 km / 2.5 mi 10 min drive
GOWER BEACH
Tourist attraction
Access: 19.31 km / 12 mi 30 min drive
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SWANSEA MARINA
Marina
Access: 6.44 km / 4 mi 15 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
THE BRASSERIE
Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.
THE BAR
Non contractual photo
After walking in the Welsh hills, tuck into scones and clotted cream for afternoon tea. Sip a Welsh whisky by the fire in the bar, or take to your rooms and order from our 24 hour menu.
Breakfast
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Breakfast served from 07:00 - 09:30 Monday to Friday, 07:30 - 10:00 Saturday and 08:00 - 12:00 Sunday.
Fitness center
Non contractual photo
In the Health Club, you can steam clean your mind and body in our sauna or use the cardio and resistance equipment in our mini-gym to maintain your fitness programme during your stay.
Meetings & Events
- Number of Meeting Room
- 9
- Surface of the largest room
- 129 m² / 1388.543 sq ft
- Maximum seats capacity
- 180
- Maximum capacity for banquets
- 120
Weddings
For an unforgettable day, choose our romantic lakeside grounds to make your celebrations that bit extra special. The Lakeside Suite is a perfect choice, allowing you to share your special day with up to 180 of your friends and family.
Our guest reviews
Great Welsh Hospiality.

TripAdvisor rating 4.0/5
Walter F TripAdvisor review
Dear Valued Guest, Thank you for taking the time to share your experience at our establishment. We are delighted to hear that you enjoyed the warmth and friendliness of our staff, as well as the quality of food and service during your dinner in the lounge. Your kind words about our Welsh hospitality truly mean a lot to us. We also appreciate your constructive feedback regarding the condition of the bedrooms. Please rest assured that we take such comments seriously, and we are actively working on plans for refurbishment to enhance our guests' comfort. Your satisfaction is important to us, and we hope to welcome you back soon for an even better experience. Warm regards, Niall Dawkins
Friendly and welcoming

TripAdvisor rating 5.0/5
jacksmart TripAdvisor review
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Swansea Mercure. We are delighted to hear that you had a great experience with us, especially during such challenging personal circumstances. It brings us immense joy to know that our team made you feel welcomed and comfortable throughout your visit. Our staff takes great pride in providing personalized service, and we are thrilled that they remembered your names and attended to your needs so attentively. We appreciate your kind words about our accommodations, and we will certainly pass along your gratitude to our team members who strive every day to create a warm atmosphere for all our guests. Thank you once again for choosing Swansea Mercure. We look forward to welcoming you back in the future! Warm regards, Niall Dawkins Front Office Supervisor
Don't take anything valuable

TripAdvisor rating 1.0/5
Katy E TripAdvisor review
Dear Katy, Thank you for taking the time to share your experience with us. We sincerely apologize for the distress caused by the situation regarding your lost item. It’s truly disappointing to hear that our housekeeping team was unable to locate it, especially since you are confident it was left in your room. We understand how important personal belongings are and we strive to ensure all items left behind are handled with care and returned promptly. Unfortunately however there was nothing left in your room, especially any type of teddy bear . Please know that your concerns are taken seriously, and we appreciate you bringing this issue to our attention Thank you again for your feedback, and we hope for an opportunity to regain your trust in the future. Best regards, Niall Dawkins Front Office Supervisor
Needs a deep clean
Customer review rating 1.0/5
Vicky M. Business - Confirmed reviews ALL
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay at Swansea Mercure. We sincerely apologize for not meeting your expectations during this visit. We take cleanliness very seriously, and I am truly sorry to hear that the condition of your room did not reflect our standards. Your comments about the grimy areas around the taps and shower, as well as the state of the TV remote and bathroom fan, are concerning and will be addressed with our housekeeping team immediately to ensure a thorough deep clean is performed. I also regret that you found our food offerings lacking in quality relative to their price point; we strive to provide excellent dining experiences for all our guests, and it seems we fell short in this instance. Your feedback is invaluable in helping us improve our services, especially since you've mentioned that others from your organization have had similar concerns. Please rest assured that we are committed to making necessary improvements based on your insights. If you decide to give us another chance in the future, please reach out directly so we can ensure a much better experience tailored just for you. Thank you once again for bringing these matters to our attention. Best regards, Niall Dawkins Front Office Supervisor Swansea Mercure
Well located, Great stay!
Customer review rating 4.0/5
Clive Friends - Confirmed reviews ALL
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel! We are delighted to hear that you enjoyed your stay and found our location convenient for your travels. We appreciate your kind words regarding our clean rooms, delightful restaurant and bar offerings, as well as the attentive service provided by our staff—especially the receptionist you mentioned. It is always rewarding to know that our team members make a positive impact on our guests' experiences. We are pleased that you enjoyed the breakfast buffet with its fresh hot and cold choices; it’s one of our highlights! Your feedback about the older televisions in the rooms has been noted, as we continuously strive to enhance guest comfort while maintaining high standards across all aspects of our facilities. Thank you also for your valuable input regarding sustainability initiatives; we will certainly look into improving waste management solutions within guest rooms. We truly appreciate your recommendation and hope to welcome you back soon for another enjoyable stay! Warm regards, Niall FO Supervisor
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