Mercure Swansea Hotel

Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 574 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite and pool with social distancing measures in place

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

ALLSAFE approved hotel

Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

  • By plane

    CARDIFF INTL At 72.41km / 45 miles

  • By train

    SWANSEA At 6.44km / 4 miles

GPS:51.654547, -3.912013

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  574 reviews

TripAdvisor Rating  4.0/5  357 reviews

Go somewhere else

TripAdvisor rating 1.0/5

BoodogHOG Solo travel - TripAdvisor review

2nd heat wave in the UK and this hotel had no fans (no aircon at the hotel) except for a chosen few guests who got fans despite others, including myself, checking in earlier and asking for one. Windows don’t open in the rooms so the heat was unbearable. Add to that the replacement of the restaurant menu with a paltry hot buffet due to a wedding and the whole stay was very disappointing. The table had been booked for several days and at no time did the hotel mention the catering restrictions. Would I stay again - never!

Good stay

Customer review rating 4.5/5

Dimeji O. Couples - Confirmed reviews ALL

Awesome 😎

Dear Dimeji O., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Dog friendly, simple stay

Customer review rating 4.0/5

J S. Families - Confirmed reviews ALL

Stayed for bed and breakfast for 4 nights

Dear Jessica S., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Good location with free parking

Customer review rating 4.0/5

Srini Families - Confirmed reviews ALL

Good location, room was good, only minus is no air conditioning, they provide a table fan but with family that is not sufficient so in heatwaves it's difficult otherwise everything is good. Restaurant was nice and food quality was very good (breakfast arrangements can be improved)

Dear Srinivas Chakravarthy A., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Good stay

Customer review rating 4.5/5

Helen H. Families - Confirmed reviews ALL

The room was clean, tidy and comfortable. The staff was very friendly. The breakfast was delicious and the staff even catered for my husbands needs at breakfast. Pool is fab and we used that most days with my little boy. Family friendly hotel

Dear Helen H., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

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Other web-users rate our hotel

  • 333 reviews 9/10 Location
  • 859 reviews 5.9/10 Room
  • 826 reviews 8.5/10 Service
  • 29 reviews 5.2/10 WiFi
  • 407 reviews 5.4/10 Cleanliness
  • 373 reviews 5.9/10 Comfort
  • 352 reviews 7.4/10 Breakfast
  • 342 reviews 6.1/10 Food

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