Customer review rating 4.2/5 2,820 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
An ALLSAFE Clifton Environmental certified hotel
Located just three miles from Swansea city centre
Feel Good Health Club with a fitness suite and pool with social distancing measures in place
The Brasserie restaurant serves international cuisine
9 meeting rooms which accommodate up to 120 guests
Check-in from 15h00
Check out up to 11h00
All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
Number of meeting rooms: 9
Maximum size: 129 m²
Maximum capacity: 180 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Kjp Families - 10/05/2021 Confirmed reviews ALL
Was a lovely stay, but in my morning the radiator wasn't working and it was cold in the room. I had my 5 year old daughter with me. When I told reception I was told I should of said the night before and I could of changed rooms. But I didn't put the radiator until 9.30 in the morning, so I couldn't have known the night before. I was leaving at 10.30 so didn't see the point in making a complaint a hour before leaving.
Ruth B. Families - 10/05/2021 Confirmed reviews ALL
Nice rooms, friendly staff and a good experience.
I was made so welcome
Marianne P. O. W. L. Solo - 06/05/2021 Confirmed reviews ALL
From the moment I checked in, I was made to feel welcome. The staff really are delightful and cannot do enough for one - from the receptionist to the chef. The rooms are standard, motel-type but more spacious than than those of other chains - with sofa and occasional table as well as the usual appointments. The bed was very comfortable and the room warm when I arrived - having an easy-to-use heater. Sadly, my visit was during lockdown so I was unable to use the bar/lounge and restaurant (and I know from past experience how nice it is sitting in front of the fire!). Nevertheless, even alone in my room with a restricted menu, I enjoyed really nice meals - still hot and tasty. On my second evening, I asked if the chef would make me some sandwiches. Not only was he willing, he offered me a good choice and they arrived beautifully presented and complete with side salad. Furthermore, their "Eton Mess" has to be the best I have ever tasted! This is the third time I have stayed with Mercure, Swansea and I shall continue to do so each time I visit the city. Thank you everyone for making my stay so good - particularly under the circumstances. Marianne
Staff exceeded all expectations
Colin S. Families - 05/05/2021 Confirmed reviews ALL
We were very impressed with the attitude of staff and how they explained everything in detail. They were superb in every way. We have stayed with you before and will definitely be back.
Steve S. Business - 04/05/2021 Confirmed reviews ALL
Extremely satisfied with my stay at the Mercure, Swansea.
Our most recent 20 reviews
In partnership with TripAdvisor
At 3.8 km