Only there for 12 hrs. Great staff, clean room, comfortable bed.

Organised our wedding superb

Visited son and family in nearby Cottingham and as usual stayed at the Mercure Grange Park in nearby Willerby, no reason not to. Warm welcome, comfortable room, good value.

Good value stay on the outskirts of Hull while visiting family friends

We stayed at this hotel for one night mid week. The staff at the hotel couldn’t have been more friendly, welcoming and helpful - thank you to each one of them. The breakfast was really good and great value for money - the selection was amazing and it was all cooked and presented well. Unfortunately the hotel room decor is very dated, there are no comfortable chairs in the room and the bed is small (double as described - so not a surprise) and hard as rock. The pillows and duvet were also poor quality and we didn’t see a pillow menu anywhere. The staff and the breakfast made the stay but wouldn’t stay again until the hotel rooms have been updated as we didn’t get any sleep (the walls are also very thin and you can hear everything in your neighbours room).

Would prefer to speak to hotel directly rather than through a call centre, as this would be more efficient.

Came for anniversary had a lovely time very happy with everything staff so friendly room very comfortable and clean food absolutely delicious

This was my second stay at the hotel. I have found the staff to be great, it would be good if they sold swimwear they’re even a little range because they have a pool with the gym. I found the hotel rooms to be a little tired however the hotel is spotless. The breakfast is good however on both days I have found sausages and bacon could do with being cooked for longer.

clean, good food, extremelyfriendly staff

Nice location friendly staff dated rooms but ok

Good Services, nice food, bathrooms could do with being updated.

Rooms were clean and beds comfortable Shower broken unable to turn off fully Food was good although would have preferred scrambled eggs at breakfast

Quite disappointed. The first room we were in had no working toilet but we did get to change rooms. That being said, neither of the rooms looked anything like the pictures shown on the website. The room was very dated, beds were very bouncy and uncomfortable and the bathroom looked like it hadn’t been cleaned properly. Seems like the nice rooms are reserved for weddings only. The hall carpets had stains and the evening food from the restaurant was sub par and over priced! Sad to say but a premier inn would of been a better choice.

I had a pleasant stay at the hotel. The bed was very comfortable and the room nice. However, the bathroom was a let down, in need of modernisation - the handles on the shower and the toilet flush were very loose and the extractor fan did not work. I was paying a discounted rate for a wedding, if I had not been, I would not have been satisfied.

Mercure have extensively refurbished this hotel. We had a good stay and the staff were all very helpful and friendly. The breakfast buffet was good offering a wide variety of food, cold and hot. There is a supermarket complex closeby and the hotel has nice grounds plus parking space.