Mercure Hull Grange Park Hotel

Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 703 reviews

ALLSAFE approved hotel

Mercure Hull Grange Park Hotel
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst browsin g the morning papers or flicking through complimentary magazines.

Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

Fax: +44 161 388 0915

  • WILLERBY BUS STATION:  WILLERBY BUS STA

  • By plane

    HUMBERSIDE At 28.97km / 18 miles

  • By train

    HULL At 9.17km / 5.7 miles

GPS:53.766179, -0.452092

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE Non contractual photo

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews for
Mercure Hull Grange Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  703 reviews

TripAdvisor Rating  4.0/5  1,261 reviews

Certificate of excellence 2022

Dirty room, unhelpful,

Customer review rating 3.0/5

Gemma C. Business - Confirmed reviews ALL

The room I was given had a freshly made bed, dirty underwear on the floor, used tissues on the sides, used Rene tablets on the side. Hadn’t been cleaned, certainly not sterilised. Guy at reception apologised but appeared to do nothing while I stayed out of the way for half an hour after saying I’ll stay out of the way while the room is cleaned. Went back, nothing had changed. Went out for dinner, nothing had changed, eventually got a new room after I’d brought all my luggage back downstairs and got a new key. Disappointed in the service. Breakfast was fine but missed scrambled eggs if I’m being really picky.

Dreadful

Customer review rating 0.5/5

James L. Couples - Confirmed reviews ALL

Probably the worst suite ever stayed in the fact we checked in and straight out says thousand words I have photo and video evidence to back it up. 1 chair and tiny table do if wanted room service we couldn’t. Room outdated dirty and very dark and uninviting bathroom tiny with different colour seat to toilet very outdated colour and fact we was put right next door to a function room Where a wedding was

Noisy events and room

Customer review rating 0.5/5

Emily W. Couples - Confirmed reviews ALL

We arrived at 11.30pm for one night before planning a long drive home the next day. We left again by 12.30am as we lay down and tried to sleep but the room was unacceptable, and went somewhere else. There was no one on reception as we left, though we waited for for minutes at the desk and on the phone.

Lovely wedding

Customer review rating 4.5/5

Joanne Families - Confirmed reviews ALL

Easy check in , lovely clean rooms, nice hotel

Poor facilities

Customer review rating 1.5/5

Lee Couples - Confirmed reviews ALL

Toilet very difficult to flush Extraction not working in bathroom

Enjoyable stay

Customer review rating 5.0/5

Amanda Couples - Confirmed reviews ALL

Only there for 12 hrs. Great staff, clean room, comfortable bed.

Superv

Customer review rating 5.0/5

Paul O. Families - Confirmed reviews ALL

Organised our wedding superb

Another enjoyable stay

Customer review rating 4.0/5

Geoff Couples - Confirmed reviews ALL

Visited son and family in nearby Cottingham and as usual stayed at the Mercure Grange Park in nearby Willerby, no reason not to. Warm welcome, comfortable room, good value.

Convenient and comfortable

Customer review rating 4.0/5

Kevins Families - Confirmed reviews ALL

Good value stay on the outskirts of Hull while visiting family friends

Great staff, very uncomfortable bed!

Customer review rating 3.0/5

Stephen F. Couples - Confirmed reviews ALL

We stayed at this hotel for one night mid week. The staff at the hotel couldn’t have been more friendly, welcoming and helpful - thank you to each one of them. The breakfast was really good and great value for money - the selection was amazing and it was all cooked and presented well. Unfortunately the hotel room decor is very dated, there are no comfortable chairs in the room and the bed is small (double as described - so not a surprise) and hard as rock. The pillows and duvet were also poor quality and we didn’t see a pillow menu anywhere. The staff and the breakfast made the stay but wouldn’t stay again until the hotel rooms have been updated as we didn’t get any sleep (the walls are also very thin and you can hear everything in your neighbours room).

Good location friendly staff, nice grounds plenty of parking

Customer review rating 4.5/5

Dianne Families - Confirmed reviews ALL

Would prefer to speak to hotel directly rather than through a call centre, as this would be more efficient.

Lovely

Customer review rating 4.0/5

Peter G. Couples - Confirmed reviews ALL

Came for anniversary had a lovely time very happy with everything staff so friendly room very comfortable and clean food absolutely delicious

Good location, great staff

Customer review rating 4.0/5

Kay Business - Confirmed reviews ALL

This was my second stay at the hotel. I have found the staff to be great, it would be good if they sold swimwear they’re even a little range because they have a pool with the gym. I found the hotel rooms to be a little tired however the hotel is spotless. The breakfast is good however on both days I have found sausages and bacon could do with being cooked for longer.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

clean, good food, extremelyfriendly staff

Satisfactory

Customer review rating 4.0/5

Shaun T. Business - Confirmed reviews ALL

Nice location friendly staff dated rooms but ok

Well located for where I was needing to go.

Customer review rating 4.0/5

Ian S. Business - Confirmed reviews ALL

Good Services, nice food, bathrooms could do with being updated.

Good hotel

Customer review rating 3.5/5

Corrina H. Solo - Confirmed reviews ALL

Rooms were clean and beds comfortable Shower broken unable to turn off fully Food was good although would have preferred scrambled eggs at breakfast

Not as pictures showed

Customer review rating 1.5/5

J Business - Confirmed reviews ALL

Quite disappointed. The first room we were in had no working toilet but we did get to change rooms. That being said, neither of the rooms looked anything like the pictures shown on the website. The room was very dated, beds were very bouncy and uncomfortable and the bathroom looked like it hadn’t been cleaned properly. Seems like the nice rooms are reserved for weddings only. The hall carpets had stains and the evening food from the restaurant was sub par and over priced! Sad to say but a premier inn would of been a better choice.

Let down by bathroom

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I had a pleasant stay at the hotel. The bed was very comfortable and the room nice. However, the bathroom was a let down, in need of modernisation - the handles on the shower and the toilet flush were very loose and the extractor fan did not work. I was paying a discounted rate for a wedding, if I had not been, I would not have been satisfied.

Good stay -, comfortable room, helpful staff

TripAdvisor rating 4.0/5

BoardingPass303812 TripAdvisor review

Mercure have extensively refurbished this hotel. We had a good stay and the staff were all very helpful and friendly. The breakfast buffet was good offering a wide variety of food, cold and hot. There is a supermarket complex closeby and the hotel has nice grounds plus parking space.

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