Mercure Hull Grange Park Hotel 4 stars

This was my second stay at the Hotel, this time I opted for a Privilege Room at very little extra cost. The room was very generously sized and spotlessly clean. The separate bedroom was a good size with a very comfortable bed and wall mounted TV. The lounge area was equipped with a small table, a desk, sofa, large wall mounted TV and tea/coffee making area. The tea making area featured ample tea and coffee making facilities including Kettle, Nespresso coffee machine and a fridge. The bathroom, although dated, was well equipped, clean and functional, the only fault i could see was a large crack in the wash basin. Staff at the Hotel were all polite, friendly and helpful, all COVID secure measures were in place with sanitising stations in various locations. Will definitely stay again

I have been here a few times, and despite covid the experience was as usual.

Clean, tidy, quiet and lovely staff.

Excellent stay all staff really great

The staff were all very friendly and could not have been more helpful.

Great room - most spacious family room we've had in any hotel Excellent BB price Lovely warm pool

All professionally cleaned. Hotel well organized in line with Covid-19 rules. Excellent and well done to staff

Friendly staff, room door sealed prior to making entry due to COVID. Comfortable bed.

The hotel was lovely & close to lots of places we wanted to visit. The only downside was we felt the hotel was a little cold

Well organised check in Clean room comfortable bed Will stay again

The staff were very friendly and helpful. The Halloween package was fantastic both myself and my two daughters really enjoyed the crafts and movie night. Would recommend the hotel in future and look forward to visiting again.

We had a good weekend break at this hotel. During the covid crisis it was clean, safe and well organized. Close to shops nearby I could leave my husband watching tv! Friendly staff and and a nice atmosphere. Good value for money

Life every hotel stay in this era of Covid there are compromises to be accepted in terms of levels of service, but in the Mercure Grange Park Hotel these feel minimal. On arriving I was pleased to see that there was plenty of free parking and no requirement to put my car reg in a magic eye touchpad. The welcome was warm and the check-in speedy. Getting to the room, a basic double, I was pleasantly surprised by the space. It felt airy and well laid out. Storage for clothes is unfortunately minimal so if I was staying for more than 2-3 days I would be expecting to live out of a suitcase, but as I was staying for just one night it was sufficient for hanging a suit and shirt. The decor was a little tired but in good order and the room was cleaned to a good standard. The bed was really, really comfortable. A couple of niggles - the "desk" was pretty small. Ok for typing on a laptop but if you wanted to have some paperwork or a writing pad on the desk at the same time it becomes cramped very quickly. The other niggle, in my room at least, was no power plug next to the bed. That's something I prefer as I can charge the phone while leaving it on the bedside table as an alarm. Breakfast is no longer buffet-style as the hotel tries to ensure guests maintain social distancing - rather your order is taken and then your breakfast is brought to your table. The service was excellent, the breakfast was serviceable. As I arrived fairly late and left fairly early, I didn't get the opportunity to use either the gym or pool. Overall, very happy with the stay and would use this hotel again if I was in the area.

Lovely hotel to stay at, all staff very friendly and help full! Food was amazing. Only thing I had a complaint about was the pillows been not so good but everything else was amazing

satisfied with previous visit in Aug 2019, decided to take short break at this hotel.