Mercure Hull Grange Park Hotel 4 stars

Staff were very accommodating and welcoming. Room was very clean and restaurant experience was very professional and accommodating.

Didn’t get room I booked

I had to have 4 days' treatment at Castle Hill Hospital and the journey daily from my home in Scarborough would have been too tiring. To stay over and get a taxi to the hospital each day was the best option

1 night stay and made very welcome from start to finish. Restaurant and breakfast staff special mention for going the extra mile especially with my early departure. Thanks

welcomed at reception by Sally who was excellent checked us in and gave guidance on all aspects of our stay, meals all very good with appropriate social distancing, Linda who served Breakfast on our first morning was very helpful and informative and enabled us to visit places we perhaps might not have gone to, very pleased with the advice, on the whole we really enjoyed our short break

Always stay at the Grange Park when visiting son and family in nearby Cottingham. Glad to see them again and stay at Grange Park. Not a lot has changed, still good service and friendly staff who go out their way to make your stay a pleasant one.

From check in to check all was organised and sorted out efficiently

Good stay, But will say rooms need updating.

Family break visiting parents who live near by,all staff worked really hard under difficult circumstances regarding covid restrictions,hotel clean and tidy,

Grandchildren loved swimming each day. Family room was spacious, clean and comfortable but had no mirror for drying hair! Hence 8/10. All staff were great but Dane and Linda at breakfast were stars - so helpful and friendly. We will return as we feel we got very good service and value for money.

We stayed at the hotel due to visiting some local attractions. The hotel is tired and the rooms are very basic. bed was uncomfortable, the TV was faulty - glad we was only staying 2 nights. Sadly not the standard I would expect from Mercure

Room spacious and comfortable. Hotel found us a room close to an exit which was welcome as we travelled with a couple of dogs. Covid precautions seemed acceptable. A very pleasant stay.

During my stay the wind and rain were more or less incessant. The hotel offered a place to get dry, though it was not especially warm during a couple of cold days in August. Although the hotel appears to be close to a major road, there is no problem with noise. Several large supermarkets are within walking distance, but it's quite a distance to a place with a selection of restaurants. The bar was fine, the restaurant good (but with limited choices). Breakfast was served cold in a bag. I did not go for a stroll around the hotel grounds. No doubt the experience would have been very different if the weather had been more pleasant.

Firstly the hotel is set in lovely grounds and not far from popular places. The hotel is a little tired and the bedrooms need a reburbish. We booked on an offer of new opening due to Covid. The Mercure website promised us two nights bed and breakfast with one night evening meal, we Were also promised, slippers, robes and newspapers. What we got was a bag breakfast and what I would call a snack evening meal. I.e burger or pizza. We never received robes or slippers or newspapers which is what we upgraded to. This was definitely misrepresented by Mercure and we needed up paying more than we would have had we paid for our meals? Once this hotel is back up and running on all cylinders because of its location I would stay again as the staff are very friendly and the bed was very comfortable.

have nothing but positive feeling for my stay at this hotel, all hotel staff that i spoke to were exceptionally polite in every aspect to my requests, the location was great not to far away from Hull town centre