Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 600 reviews

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Mercure Hull Grange Park Hotel - Image 1
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Grange Park Lane, Willerby, HU10 6EB HULL, United Kingdom

Description

Hotel extras

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

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Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

GPS:53.766179, -0.452092

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

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The hotels friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  600 reviews

Customer review rating 3.5/5

Eijaaz K. Business - Confirmed reviews ALL

All comforts provided for. Good breakfast options. The only thing that can be improved is the shower water pressure - it was quite weak in my room. Also the room ventilation to clear the bathroom air after a shower is poor. But stay was comfortable and I would come again if needed.

Dear Eijaaz K., Thank you for taking the time to share your feedback. We’re very pleased to hear that you found your stay comfortable and enjoyed the breakfast options, and it’s great to know you felt well looked after during your visit. We also appreciate your comments regarding the shower water pressure and the bathroom ventilation. Your feedback has been shared with our maintenance team so we can review these areas and make improvements where possible. Thank you again for your helpful feedback, and we’re delighted to hear that you would choose to stay with us again. We look forward to welcoming you back in the future. Warm regards, The Front Office Team Mercure Hull Grange Park Hotel

Customer review rating 4.5/5

Jan D. Couples - Confirmed reviews ALL

Comfortable room and well situated for all we had to do in Hull

Dear Guest, Thank you for your kind review! 😊 We're delighted to hear that you found the room comfortable and that our location worked well for everything you had planned in Hull. We hope you had a great time exploring the area, and we’d love to welcome you back again on your next visit! Best wishes, Front Office Team

Customer review rating 5.0/5

David A. Couples - Confirmed reviews ALL

We have stayed at the Grange Park Hotel on numerous occasions whilst visiting family. Always comfortable accommodation and well looked after. on this occasion, as Silver Members of the All Accor rewards scheme, we were delighted to receive a complimentary upgrade to a privilege suite. An interesting link to the past as our wedding reception was held at this hotel back in 1975.

Dear Guest, Thank you so much for your wonderful review and for your continued loyalty to the hotel. 😊 We’re delighted to hear that you enjoyed another comfortable stay with us and that the complimentary upgrade to a Privilege Suite made your visit even more special. It’s always a pleasure to welcome returning guests, especially those with such a meaningful connection to the hotel. How lovely that your wedding reception was held here back in 1975, that truly makes your visits part of our shared history! We really appreciate you choosing to stay with us whenever you visit family, and we look forward to welcoming you back again very soon. Best wishes, Front Office Team

Customer review rating 4.0/5

Belinda G. Couples - Confirmed reviews ALL

Overall a good experience. Reception were efficient and the check in process was easy. The restaurant staff were friendly and welcoming and we enjoyed our food. The room was a little tired looking (mainly the bathroom) but the room was clean, everything worked and we had everything we needed.

Dear Guest, Thank you so much for your kind review and for choosing to stay with us. I am thrilled to hear that you had an overall good experience and that our reception team made your arrival smooth and easy. I will be sure to pass along your special mention to our restaurant staff—they take great pride in being friendly and welcoming, and knowing they made your meal enjoyable will truly make their day! I also appreciate your honest feedback regarding the room and bathroom. While I’m glad to hear everything was clean and functional, I completely understand that a "refreshed" look would have elevated your stay even further. Your comments are incredibly helpful as we prioritize our upcoming maintenance and renovation plans. It was a pleasure having you with us, and we hope to welcome you back soon for a 10/10 stay! Best wishes, Front Office Team

Customer review rating 0.5/5

Daren B. Couples - Confirmed reviews ALL

My partner and I stayed on 28/02/26, it really wasn’t good There were people taking drugs in the men’s toilets by reception which was alarming. We were in Room 209, and the occupants of the next-door room (211) were fighting, shouting a screaming at each other from 01.00hrs to 05.00hrs – we assume they were with the wedding party. I did report the matter to the duty staff, but seemingly nothing was done to resolve the issue. Having had 3hrs sleep we checked out at 08.00hrs and drove home to catch up on some sleep Very disappointed at what should have a been a pleasant overnight stay.

Dear Guest, Thank you for taking the time to share your feedback following your stay on 28/02/26. We are very sorry to read about your experience, as this is certainly not the standard we aim to provide for our guests. The issues you described are extremely concerning, particularly regarding the behaviour in the public areas and the disturbance from the neighbouring room. This is not something we tolerate, and we sincerely apologise that the situation affected your stay and that the disruption was not resolved effectively after you reported it. We did have a few events on within the hotel that evening and tried to keep the noise and disruptions to a minimum. Your comments have been shared with the management team so that we can review what happened on the night and ensure appropriate steps are taken to prevent this from happening again. We truly regret that your visit ended with you leaving tired and disappointed when it should have been a relaxing stay. If you are ever in the area again, we would very much appreciate the opportunity to restore your confidence in us. Please feel free to contact the hotel directly and we would be happy to personally assist in arranging a much more comfortable stay. Thank you again for bringing this to our attention. Best wishes, Front Office Team

Other web-users rate our hotel

  • 322 reviews 9.4/10 Location
  • 1,174 reviews 5.6/10 Room
  • 1,588 reviews 9/10 Service
  • 20 reviews 5.7/10 WiFi
  • 651 reviews 9.2/10 Breakfast
  • 504 reviews 4.8/10 Cleanliness
  • 369 reviews 4.3/10 Vibe
  • 188 reviews 5.8/10 Value

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