Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 712 reviews

Mercure Hull Grange Park Hotel - Image 1
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Description

Hotel extras

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

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Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

GPS:53.766179, -0.452092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  712 reviews

TripAdvisor Rating  4.0/5  1,455 reviews

Brilliant

TripAdvisor rating 5.0/5

Elaine B Families - TripAdvisor review

The management and staff at this hotel are working above and beyond to turn this hotel around and are doing a terrific job. The food was absolutely excellent. Rooms were lovely and clean and the beds were very comfortable. The management really cared about hotel guests.

Great staff, huge car park.

Customer review rating 4.0/5

Neil S. Couples - Confirmed reviews ALL

My wife and I stayed at the Mercure Hull for one night as we were passing on a long journey from the north of England to the south. The large car park made parking very straightforward when we arrived. Check in was quick. All of the staff we spoke to were super friendly and helpful. Our room was clean, but looking rather tired and in need of refurbishment. But it was comfortable and had everything we needed. There was a decent buffet breakfast, although there were no scrambled eggs (just fried ones)! Is that a Hull thing? I can’t remember the last time I stayed in a hotel that didn’t have scrambled eggs at the buffet breakfast. Overall though we had an enjoyable stay and would use the Mercure Hull again.

Very nice Hotel in great surroundings

Customer review rating 4.0/5

Kenneth P. W. Couples - Confirmed reviews ALL

Stayed in a bridal suite with four poster bed, which was very nice. The only problem was the bath/shower taps, which were broken and parts missing, which resulted in very little water pressure. Generally the hotel needs more attention to maintain its natural beauty.

Dear Ken W., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Not clean

Customer review rating 2.0/5

Emmal Families - Confirmed reviews ALL

We found a pair of jeans that had be left in a corner of the room along with rubbish on the floor of the bedroom, left by the previous guests

Dear Emma R., I am so sorry to hear about the jeans being left in the room. We have launched an investigation in to this to find out what happened so we can improve our service in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Good stay

Customer review rating 3.5/5

Ian Families - Confirmed reviews ALL

Very friendly & accommodating staff. Very large family room. Could do with bigger wardrobe space. Pool ok but could do with a deep clean & up dating

Dear Ian G., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

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Other web-users rate our hotel

  • 294 reviews 9.1/10 Location
  • 1,093 reviews 5.8/10 Room
  • 1,398 reviews 9/10 Service
  • 19 reviews 4.4/10 WiFi
  • 511 reviews 9/10 Breakfast
  • 446 reviews 4.9/10 Cleanliness
  • 350 reviews 3.8/10 Vibe
  • 200 reviews 5.3/10 Value

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