Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 701 reviews

Mercure Hull Grange Park Hotel - Image 1
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Description

Hotel extras

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

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Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

GPS:53.766179, -0.452092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  701 reviews

TripAdvisor Rating  4.0/5  1,457 reviews

Well located - average stay

Customer review rating 3.5/5

Linda Business - Confirmed reviews ALL

Some staff were very inexperienced, needed more training in hospitality. At times was very busy and not enough staff to cope. Overall the Hotel was clean and tidy, BUT not enough lounge space. On arrival my bathroom was NOT as clean as I would have liked, however the next day it was sparkling. It was a shame that NONE of the soap or shampoo dispensers worked, even though they were almost full. Bed was one of the most comfortable I have slept in for quite a while, would have liked bottled water in the room. Otherwise everything else was adequate for the price. Lastly, the matter of electronic cards, they only seem to last for a couple of times, which is a pain when you have to go back to reception for new ones.

Dear Linda, We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. Unfortunately, we're short-staffed at the moment, and we completely understand your comment. We hope that the next time you stay with us you'll find the best possible service. will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Dog friendly

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff. Very suitable rooms and grounds for a dog. Bed very comfortable. Some refurb in bathroom needed.

Thank you very much for staying with us! and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Sh##hole

TripAdvisor rating 2.0/5

Jack B TripAdvisor review

Room was horrible hole place needs refurbishment walls really thin ceiling peeling cleanliness not great Staff was not very helpful when I told them the state of the room they were like of thanks for letting me know This hotel could be so much more if someone took control of the appearance letting your selves down

Dear Jack I am sorry you were dissatisfied with your stay. Regards David

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Alright

Thank you!

Customer review rating 4.5/5

Alan T. Business - Confirmed reviews ALL

We had an excellent event in The View on the Park, thoroughly satisfied with the attention we received from the Staff. Accomodation within the rooms for our stay was very good.

Dear Alan T., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. Hope to see you soon. Sincerely, Reception

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Other web-users rate our hotel

  • 302 reviews 9.2/10 Location
  • 1,107 reviews 5.8/10 Room
  • 1,420 reviews 9/10 Service
  • 18 reviews 3.7/10 WiFi
  • 525 reviews 9/10 Breakfast
  • 456 reviews 5.1/10 Cleanliness
  • 358 reviews 3.9/10 Vibe
  • 206 reviews 5.4/10 Value

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