Mercure Newbury Elcot Park Hotel 4 stars

TripAdvisor rating 3.5/5 1,077 reviews
Mercure Newbury Elcot Park Hotel
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Hotel extras

  • Nine meeting rooms which can accommodate 140 guests

  • The hotel is an eighteenth-century Georgian Manor House

  • 16 acres of landscaped gardens and woodlands

  • The Orangery Restaurant serves Great British favourites

  • Leisure facilities including gym and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor tennis court
  • Croquet
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Newbury Elcot Park Hotel

Elcot near Newbury
RG20 8NJ
newbury
united kingdom

Check-in from 14h00

Check out up to 12h00

  • ELCOT PARK :   ELCOT PARK

  • By plane

    LONDON HEATHROW At 82.07km / 51 miles

  • By train

    HUNGERORD At 7.24km / 4.5 miles

GPS :51.420828, -1.428813

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Some rooms in the eighteenth-century mansion have original features, or perhaps you'd prefer to stay in the seclusion of the hotel's renovated stable block. In privilege and sup erior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Some of our superior rooms have a sofa to sink into, or a balcony where you can enjoy your view over the hotel garden or surrounding fields

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 2 children

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Superior Rooms with 1 four poster bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Our restaurants and bars

THE ORANGERY

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Soak up the atmosphere in our elegant restaurant enjoying views over the grounds. Choose from a diverse collection of mouth watering dishes prepared using fresh ingredients grown in the hotels own herb garden.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORANGERY

Photo non contractuelle / Strictly non binding

The Orangery Bar provides friendly surroundings in which to enjoy an after dinner drink or a speciality coffee as you relax after your meal and continue to enjoy the tranquil atmosphere of the Elcot Park hotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 174

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Newbury Elcot Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,982 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,077 reviews

A Desaster from the beginning

TripAdvisor rating 3.5/5

Travel50780975393 Business - 06/12/2019 TripAdvisor review

As A Acor Gold Member Iam nortmally used to a certain standart... but sadly this time..... 1.) No welcome Drink or points offered. 2. ) No room upgrade offered despite the fact that a Four poster room was free 3.) No Newspaper in the room ..... 4.) No slippers in the room..... 5.) Food and room Services beyond description, even for UK Standarts. We would have send the food back, but that was not possible , because 6.) The Phone does not work , and if it does nobody from reception ever answered.... So we put it in the trash..... That the "pizza" arrived 5 minutes after the "burgers" stonecold does not really matter under the circumstances, right ?? 7.) The balkony was dirty and rusty, full of cigaretttes, obiously not cleaned up in months. 8.) Directly under the room is a swimmingpool...It was so amazing to lisend to the screaming for hours while I try to concentrate on my work.... And thanks to the help of the receptionist it stops shortly.... after 6 hours.... We are so greatfull for this service.... 9.) That the personal behind the bar use her hands to put Ice in a glas of a guest is quite normal, isnt it ?? I dont like to speak of the place you call a bar , its a disgrace and should not be called a bar.... 10) That the room was cold on top of all of that just round up the picture.... 11) Witch lead to what you call a breakfast.... Well.... As Iam trying hard to be a civilised person, we better not talking about that.... A burk of Corneed beef , fresh from WWII would be more tastefull then what you try to serve there, witch count especially for the so called coffe.... 11/) And we where overcharged...... So you see we will strongly recommend this house and it was a honer to stay with there. Next time we directly book a youth hostel... Or better a cow stabel.... Can not be much of a difference.... Summa summarum : No place for civilised peopel

Good stay

Customer review rating 4.0/5

Gary Solo - 03/12/2019 Confirmed reviews ALL

Nice clean hotel and friendly staff

Dear Gary H., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Relaxed, comfortable, helpful staff.

Customer review rating 4.0/5

Mark C. Couples - 03/12/2019 Confirmed reviews ALL

Staff were excellent, the setting comfortable, and the breakfasts good.

Dear M C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Lovely stay

Customer review rating 4.0/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

The hotel was lovely and the staff extremely helpful.

Dear Daniel B., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Work

Customer review rating 4.0/5

Mark Business - 29/11/2019 Confirmed reviews ALL

Satisfactory

Dear Mark W., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Classic Quality Accommodation and Marvellous Staff

Customer review rating 4.0/5

Betty Families - 28/11/2019 Confirmed reviews ALL

Ver comfortable room with some measures to accommodate the less able guest. All areas were welcoming and staff could not have been more helpful. Menu in the restaurant was sufficiently vied to enable us to choose a different meal/combination each night of our stay. I would definitely recommend to friends, and hope to stay again in the future.

Dear Betty B., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Tired and unloved

Customer review rating 4.0/5

Ann B. Business - 19/11/2019 Confirmed reviews ALL

I have given my feedback direct to the manager, who is doing a good job despite the lack of funds being made available to facilitate the much needed refurbishment. The hotel is not good value and does not live up to the Mercure standards.

Very relaxing

Customer review rating 4.0/5

Katherine Couples - 19/11/2019 Confirmed reviews ALL

Relaxed and chilled value for money

Dear Katherine J., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful hotel surrounded by stunning countryside.

Customer review rating 4.0/5

Trish C. Couples - 16/11/2019 Confirmed reviews ALL

Had a lovely two night stay. The staff are so friendly.

Dear Patricia C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brief but enjoyable

Customer review rating 4.0/5

John E. Couples - 16/11/2019 Confirmed reviews ALL

Nice greeting on arrival. Lovely hotel. Good service and food. Room ok.

Dear John E., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

All round a great place to stay

Customer review rating 4.0/5

Trevor S. Couples - 16/11/2019 Confirmed reviews ALL

Great room Great service on reception and in the restaurant Lovely fire which pleased my wife Breakfast also very good

Dear Trevor s., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mediocre

Customer review rating 4.0/5

Michael F. Couples - 15/11/2019 Confirmed reviews ALL

Ok but on awakening and opening the curtains I discovered an infestation of ladybirds crawling around the net curtains and window frame approximately 8/10 of them was visible,I reported this to reception on departure.

Dear Michael F., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mrs borcsok

Customer review rating 4.0/5

Anonymous Families - 13/11/2019 Confirmed reviews ALL

We recently stayed in bridal suite after our marriag3 ceremony at elcot. Unfortunately I was taken I’ll on the wedding night so we vacated our room at 6 am accompanied by ambulance crew! This was very disappointing as we missed our breakfast the following morning with our family and friends who stayed also at hotel. Hotel staff were helpful by offering any help if we needed it. We would just like the opportunity at some point to come back and experience our missed post wedding stay.

Dear Kathleen H., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Anonymous Couples - 13/11/2019 Confirmed reviews ALL

Enjoyable stay. Fantastic evening meal, really delicious, well presented and good value. Room was large, bed was tiny! Wooden surround very old fashioned and uncomfortable. Nice to have a bath not just a shower. Staff very helpful and pleasant.

Dear Martin P., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice one night stay

Customer review rating 4.0/5

She C. Couples - 11/11/2019 Confirmed reviews ALL

We had a nice stay. The breakfast was adequate but as there were not many guests booked in choice was limited. Our room was adequate there was a drip coming through the ceiling light in our bathroom onto the sink, it dropped on my head a couple of times, we did report this when we left. Dinner was lovely we had chefs menu.

Dear Sue C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff were great, Breakfast was fab, the evening meal menu needs sorting out urgently.

Customer review rating 4.0/5

Andrew L. Couples - 11/11/2019 Confirmed reviews ALL

We had a lovely three night stay The hotel was peaceful The staff were great The evening meal was a let down The duck starter was just plonked on the plate (poor presentation) My fish was well under cooked We ate out the second and third evenings.

Dear Andrew L., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 4.0/5

Sivan H. Couples - 10/11/2019 Confirmed reviews ALL

Pleasant, quiet, comfortable beds and room. Nice views. No vegetarian option in English breakfast. No mediteranion option (salad, quish, chease) No hot water in the shower (though plenty in the bath tap). We informed the receptionist, who sent the maintenance people when we were out, but they couldn't fix it. When we came in the evening we were not updated and we're not given the option of a different room.

Dear Sivan H., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice

Customer review rating 4.0/5

Cruickshank Friends - 10/11/2019 Confirmed reviews ALL

We chose this place for it's location and touch of elegance for a friends reunion and everyone said what a good choice. Rooms social areas and food were perfect.

Dear Julie C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very good stop over

Customer review rating 4.0/5

Audrey C. Couples - 04/11/2019 Confirmed reviews ALL

A beautiful setting, friendly service and good food -

Dear Audrey C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Mr

Customer review rating 4.0/5

Anonymous Couples - 04/11/2019 Confirmed reviews ALL

Enjoyed our stay but felt the hotel room and parts of the hotel were looking very tired

Dear Michael P., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager
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