Mercure Newbury Elcot Park Hotel 4 stars

TripAdvisor rating 3.5/5 1,079 reviews
Mercure Newbury Elcot Park Hotel
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Hotel extras

  • Nine meeting rooms which can accommodate 140 guests

  • The hotel is an eighteenth-century Georgian Manor House

  • 16 acres of landscaped gardens and woodlands

  • The Orangery Restaurant serves Great British favourites

  • Leisure facilities including gym and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor tennis court
  • Croquet
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Newbury Elcot Park Hotel

Elcot near Newbury
RG20 8NJ
newbury
united kingdom

Check-in from 14h00

Check out up to 12h00

  • ELCOT PARK :   ELCOT PARK

  • By plane

    LONDON HEATHROW At 82.07km / 51 miles

  • By train

    HUNGERORD At 7.24km / 4.5 miles

GPS :51.420828, -1.428813

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Some rooms in the eighteenth-century mansion have original features, or perhaps you'd prefer to stay in the seclusion of the hotel's renovated stable block. In privilege and sup erior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Some of our superior rooms have a sofa to sink into, or a balcony where you can enjoy your view over the hotel garden or surrounding fields

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 2 children

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Superior Rooms with 1 four poster bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Our restaurants and bars

THE ORANGERY

Type of cuisine: International

Soak up the atmosphere in our elegant restaurant enjoying views over the grounds. Choose from a diverse collection of mouth watering dishes prepared using fresh ingredients grown in the hotels own herb garden.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORANGERY

Photo non contractuelle / Strictly non binding

The Orangery Bar provides friendly surroundings in which to enjoy an after dinner drink or a speciality coffee as you relax after your meal and continue to enjoy the tranquil atmosphere of the Elcot Park hotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 174

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Newbury Elcot Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,008 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,079 reviews

Journey break

TripAdvisor rating 3.5/5

david0ffen 23/01/2020 TripAdvisor review

This hotel is in a fantastic rural location whilst being close to amenities.The Kennet & Avon canal is nearby (good walks)The hotel is spacious but seems to be stuck in an 80s time warp decor wise.But the breakfast was good & served to 10.30 on Sundays with a midday check out makes it a leisurely start to the day

Charming, characterful, clean, friendly and high-quality.

Customer review rating 4.0/5

Scott Friends - 21/01/2020 Confirmed reviews ALL

We were a group of three doing a walk (Roman Way) which required an overnight near Newbury. This was the ideal place for us. Extremely friendly staff. Great food and very good value! Rooms were impeccable and the sofas and chairs in the ample lounge space suited us to a T.

Dear Scott U., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent overnight stay

Customer review rating 4.0/5

Peter C. Couples - 14/01/2020 Confirmed reviews ALL

Lovely room, evening meal and dance. Forth year we came here and will return.

Dear Peter C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Comfortable bed / basic breakfast

Customer review rating 4.0/5

Rebecca Couples - 14/01/2020 Confirmed reviews ALL

We were visiting family from the north and arrived at 11am - they kindly let us check in early which was a great help to us as we could change and freshen up prior to our tour of the South of England. Staff were polite, helpful and friendly. Our room was on the ground floor - the bed was comfortable. Bathroom was fine although the shower over bath had a curtain rather than a screen . Breakfast was a bit disappointing - coffee machine was ok but not great. There was a cooked breakfast, which was ok, but a the bread was a choice of white or brown sliced (no fresh rolls). There were some yoghurt/fruit/granola pots which were quite nice though. Again the staff at breakfast were friendly and helpful. Overall it was quite basic but clean but for our rate of £59 per room per night it was reasonable.

Dear Ivan S., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Mrs

Customer review rating 4.0/5

Alison Families - 13/01/2020 Confirmed reviews ALL

We enjoyed our stay which included dinner, bed and breakfast to meet with family. The food was all good and the waiters and hotel personnel were excellent.

Dear Alison A., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Work

Customer review rating 4.0/5

Mark Business - 10/01/2020 Confirmed reviews ALL

Fine

Dear Mark W., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very noisy with very little sleep

Customer review rating 4.0/5

Mrs P. W. Couples - 07/01/2020 Confirmed reviews ALL

Unfortunately this was not a good experience for us. Maybe it was the wrong time of year, to use the voucher and very difficult to arrange so many weeks ahead. It certainly was not the relaxing break we had hoped for. The weekend break was given to us as a gift from our children; Whom had payed for a two night luxury relaxing weekend for us. It was nothing of the kind!! The room was tired and poorly lite, although it must be said very clean. Other guests, were very noisy and inconsiderate way into the early hours both nights. An experience we do not wish to repeat. The Grounds looked beautiful shame we didn’t get Chance to experience them.

Dear Pamela W., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

nice hotel, friendly staff, good service

Customer review rating 4.0/5

Adrian C. Families - 05/01/2020 Confirmed reviews ALL

V. Good

Dear Adrian c., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay - fasntastic value for money - nice big room, good food (supper and breakfast)

Customer review rating 4.0/5

Marftin P. Families - 05/01/2020 Confirmed reviews ALL

Very enjoyable

Dear Martin P., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.0/5

Mr J. O. Couples - 31/12/2019 Confirmed reviews ALL

It was vey enjoyable with a very comfortable room, excellent dining experience and very pleasant staff, particularly at the front desk. The hotel was very quiet and the sitting rooms were very comfortable.

Dear John O., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

a tired hotel

Customer review rating 4.0/5

Tony Couples - 30/12/2019 Confirmed reviews ALL

hotel needs maintenance and staff supervision

Dear Tony C., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deon Marc FOH Manager

Lovely stay over Christmas.

Customer review rating 4.0/5

Helen Families - 28/12/2019 Confirmed reviews ALL

We stayed Christmas Day and Boxing Day nights to spend time with family locally. Beautiful decorations in communal areas, Staff were charming despite working through the festivities and breakfast was great.

Excellent Hospitality Service

TripAdvisor rating 3.5/5

carolinaandgraeme Business - 27/12/2019 TripAdvisor review

I am a Registered Nurse by profession and as a Nurse Consultant for FSHCare Group I travel up and down UK and have been booked by our Head Office in various hotels where I am working I can say that Mercure Newbury Elcot Park Hotel is one of the best hotels I have stayed in for staff's professionalism courtesy always greeting the guests with a welcoming smile like myself by the Reception ie Deon Manager;Sam, Hammis as soon as you come through the main reception,"Good evening,it is good to see you" then efficiently checks me in.The food is excellently cooked and served by the hard-working restaurant staff.During this Christmas holidays the big plus for me working away from home is my family husband and grandchildren being accommodated in my same room which Graeme and I felt Mercure Accor Hotels is very Family Children-Friendly hotels good for my peace of mind and well-being hence I asked my FSHC to book me wherever I am working in Accor Hotels.The more reason why I become an Accor member.Graeme and I and Family wish Deon and all the Dedicated Team at Mercure Newbury Elcot Park Hotel a very Happy,Blessed Prosperous New Year!!

Dear carolinaandgraeme Thank you for your review, its always a please to have you at the hotel. The team appreciates your kind words as this serves as a source of encouragement to them. Especially working long hours in the hospitality industry, it is always good when guests recognise our efforts.

one night stay

Customer review rating 4.0/5

Christine C. Couples - 25/12/2019 Confirmed reviews ALL

Friendly staff and excellent room Beautiful surroundings

Dear Christine C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

The staff were really dfeiendlynand accommodating, really enjoyed our stay.

Customer review rating 4.0/5

Karen Couples - 24/12/2019 Confirmed reviews ALL

The staff were friendly. The room was very clean and comfortable. The food was excellent

Dear Karen W., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Great quality

Customer review rating 4.0/5

Anthony S. Couples - 20/12/2019 Confirmed reviews ALL

Lovely hotel, wonderful staff and ideal location. The road from the A4 to the hotel is a nightmare!.

Beautiful time to visit

Customer review rating 4.0/5

Becky S. Families - 20/12/2019 Confirmed reviews ALL

Cosy and relaxed. Christmas decorations looked magical and the children loved it. And wow, what a view to have breakfast with!!

Pleasant stay, as always

Customer review rating 4.0/5

Anonymous Couples - 20/12/2019 Confirmed reviews ALL

Pleasant stay, as always. Would be nice to have breakfast included in the price.

Mercure Newbury

Customer review rating 4.0/5

David C. B. Families - 15/12/2019 Confirmed reviews ALL

Lovely hotel, excellent staff

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Disappointing

Customer review rating 4.0/5

Rachel T. Business - 09/12/2019 Confirmed reviews ALL

The room was freezing, while the radiator thermostat was on, the actual radiator had been shut off at the valve. I did manage to get the valve undone which let heat into the radiator but it was very slow and did little to warm the large room with any tenacity. With frost on the ground it would seem sensible to keep low level heating going through the rooms constantly. In stark contrast when I had a shower in the morning the water was so hot I couldn't stand under it, I had to sit in the bath and improvise. The thermostat for the shower was broken so of no use to change the temperature. The shower I had the night before was perfectly pleasant but it appears that first thing in the morning when the water has been heating overnight, it's far too hot. The breakfast wasn't very appetising, the cooked breakfast was warm but as it had been stored in the warming trays it had gone soggy (hash browns, bacon). The temperature of the food was fine but the taste and texture had spoiled. The evening party was nice but the buffet wasn't great. Considering it was a Christmas party there wasn't a mince pie in sight. The savoury selection was beige food, the only hot option being plain chicken skewers, the remainder being sandwiches or quiche. There were no salad or vegetables either. All in all I expected better.

Dear Rachel T., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Deon Marc FOH Manager
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