Mercure Newbury Elcot Park Hotel 4 stars

Customer review rating 4.0/5 2,028 reviews
Mercure Newbury Elcot Park Hotel
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Hotel extras

  • Nine meeting rooms which can accommodate 140 guests

  • The hotel is an eighteenth-century Georgian Manor House

  • 16 acres of landscaped gardens and woodlands

  • The Orangery Restaurant serves Great British favourites

  • Near to local attractions including Highclere Castle and Bombay Sapphire Distillery

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor tennis court
  • Croquet
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Newbury Elcot Park Hotel

Elcot near Newbury
RG20 8NJ
newbury
united kingdom

Check-in from 14h00

Check out up to 12h00

  • ELCOT PARK :   ELCOT PARK

  • By plane

    LONDON HEATHROW At 82.07km / 51 miles

  • By train

    HUNGERORD At 7.24km / 4.5 miles

GPS :51.420828, -1.428813

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Some rooms in the eighteenth-century mansion have original features, or perhaps you'd prefer to stay in the seclusion of the hotel's renovated stable block. In privilege and sup erior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Some of our superior rooms have a sofa to sink into, or a balcony where you can enjoy your view over the hotel garden or surrounding fields

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 2 children

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Superior Rooms with 1 four poster bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Our restaurants and bars

THE ORANGERY

Type of cuisine: International

Soak up the atmosphere in our elegant restaurant enjoying views over the grounds. Choose from a diverse collection of mouth watering dishes prepared using fresh ingredients grown in the hotels own herb garden.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORANGERY

Photo non contractuelle / Strictly non binding

The Orangery Bar provides friendly surroundings in which to enjoy an after dinner drink or a speciality coffee as you relax after your meal and continue to enjoy the tranquil atmosphere of the Elcot Park hotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 174

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Newbury Elcot Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,028 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,085 reviews

The room was lovely

Customer review rating 4.0/5

Lynsey Couples - 24/02/2020 Confirmed reviews ALL

The room was perfect, really lovely, staff was moody, miserable, possibly over worked, some struggled to speak english. Meal was lamb on the evening extremely fatty my husband didnt eat his, but wasnt asked if there was a problem, waited at bar for a drink up to 10minutes before someone came to serve us, next morning breakfast wasnt great, toaster broke, no pastries left or replenished for over half hour, no eggs, coffee machine broke, people queuing moaning, we visit many different mercures this was the worst one we have been, best room but worst service/food/ grumpy staff

Amazing stay

Customer review rating 4.0/5

Dave Business - 22/02/2020 Confirmed reviews ALL

Fantastic 4/star hotel,

Very nice quiet location

Customer review rating 4.0/5

Christopher Couples - 21/02/2020 Confirmed reviews ALL

Very nice stay. Staff are extremely good. Comfortable bed, fine selection of breakfast

Dear Christine H., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Comfortable and convenient.

Customer review rating 4.0/5

Cathryn Couples - 19/02/2020 Confirmed reviews ALL

We stayed in the Mews block with our dog. Nice, large room and bathroom. Could I suggest leaving extra tea and coffee etc in these rooms as it was a very wet and windy weekend and it's a long way to go back to the hotel to get fresh supplies. Service was good and the location is convenient for Newbury and Hungerford.

Dear Cathryn M., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Lovely building

Customer review rating 4.0/5

Sally Couples - 19/02/2020 Confirmed reviews ALL

Very happy with room and most amenities, unfortunately dining experience let us down.

Dear Sally I., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Deon Marc FOH Manager

Not very smooth

Customer review rating 4.0/5

Madgran Couples - 19/02/2020 Confirmed reviews ALL

From bad signage, unmanned reception, very slow dinner service, misleading package offer and damaged bathroom fittings this was not good. Friendly staff and good food helped make it a better experience.

Dear Catherine S., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Deon Marc FOH Manager
Customer review rating 4.0/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

always friendly and helpful, relaxing.

Dear Laurence G., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Not bad stay. Two issues though.

Customer review rating 4.0/5

G J. Couples - 18/02/2020 Confirmed reviews ALL

Overall fine. Toilet is a main problem to you. A piece of toilet paper would take three flushes to go. Reported this to reception who stated it is a problem for the whole hotel with low pressure. You advertise a lovey dovey overnight stay for valentines night but then put families with kids all around you, running up and down all night and early morning. Put couples away from kids.

Dear Graham J., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Deon Marc FOH Manager

Disappointed

TripAdvisor rating 3.5/5

Retired_Traveller-65 18/02/2020 TripAdvisor review

I booked two rooms both under the Dinner, Bed and Breakfast plan for a one night stay. I would have expected the accommodation for both rooms to have been of the same standard, However my friends were very disappointed to find that their bed was 4'6" and it was impossible for two persons to sleep comfortably. The husband ended up sleeping on the sofa. We asked at reception if the room could have been changed, but the receptionist, whilst been very courteous, was unable to resolve the matter. We also noted that there was a lack of biscuits in the rooms, which on my previous stays at a Mercure appeared to be standard, nor was there any bottled water available. All other aspects of the hotel were good but it was disappointing for my friends. I have been a member of the Accor Loyalty Programme for over 20 years and they joined us on my recommendation. I felt a little let down.

Relaxing Stay

Customer review rating 4.0/5

Mrs E. L. Couples - 16/02/2020 Confirmed reviews ALL

Our room was spacious, comfortable and clean. The staff were very helpful and friendly and our evening meal and breakfast were both excellent. A good night away and well located.

Dear John L., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Enjoyed stay

Customer review rating 4.0/5

A B. Couples - 15/02/2020 Confirmed reviews ALL

Staying overnight enroute to spending the weekend in london

Dear Adele B., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Good breakfast

Customer review rating 4.0/5

Douglas Couples - 13/02/2020 Confirmed reviews ALL

Room was rather cold so we had to borrow an electric heater

Dear Douglas T., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deon Marc FOH Manager

Very good

Customer review rating 4.0/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

All very good. Dining room was a bit cold, but just the nature of the building (a conservatory) on a cold evening. Heating was full on, apparently - so staff were doing their best.a

Dear Michael W., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deon Marc FOH Manager

Sadly disappointing Valentine visit.

Customer review rating 4.0/5

John G. Couples - 10/02/2020 Confirmed reviews ALL

Yes, it had recently rained, but one had to plot a careful path across a muddy car park. We were allocated a ground floor room which was helpful and easy to find, but upon entering, our "chocolates" turned out to be a £1 Galaxy bar! A little disappointing. Room 43 is a good size, but the peeling paintwork on the cornice in the bathroom again is not conducive to a romantic stay. I can only guess that the chef is foreign or has never heard of Valentines day. This is because the "special" valentine three course menu offered very little to tempt a romantic style to the meal. We were offered a worthwhile discount on the a la carte menu instead of the set menu. The lamb rump was excellent, but surely better served with a steak knife. A small overspend on our allowance was waived when this was mentioned. A good reaction from the server and all staff were helpful and friendly. At breakfast again the cooked options of fried eggs, sausages, bacon, mushrooms (very good) were all fine, but there was no fresh bread rolls, jams and no ham, cheese etc., which is offered at most other hotels of such a calibre. Check out was fine and staff polite, but one is left with a feeling the staff know that all is not quite right and the problem rests with Mercure and not with the staff themselves.

Dear John T., Thank you for taking the time to tell us about your experience at the Mercure Newbury Elcot Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Deon Marc FOH Manager

A treat

Customer review rating 4.0/5

M Couples - 02/02/2020 Confirmed reviews ALL

We had a great time in a beautiful location. Staff were attentive and the food was delicious. Couldn't ask for more. Thanks

Dear Michelle C., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cosy weekend away

Customer review rating 4.0/5

Sally M. Couples - 02/02/2020 Confirmed reviews ALL

Great stay as always. Comfortable and friendly. Love this hotel.

Dear Sally M., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Michael A. Couples - 27/01/2020 Confirmed reviews ALL

A beautiful idyllic peaceful restful countryside oasis with superb service.

Dear Michael A., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Journey break

TripAdvisor rating 3.5/5

david0ffen 23/01/2020 TripAdvisor review

This hotel is in a fantastic rural location whilst being close to amenities.The Kennet & Avon canal is nearby (good walks)The hotel is spacious but seems to be stuck in an 80s time warp decor wise.But the breakfast was good & served to 10.30 on Sundays with a midday check out makes it a leisurely start to the day

Thank you for your review, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Lovely settings

Customer review rating 4.0/5

Kelvin H. Friends - 21/01/2020 Confirmed reviews ALL

2 day break breakfast cooked to order first day as not many guests second day buffet very good both days rooms very clean again very pleased bar staff I think called lubo made stay very good thanks

Dear kelvin H., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Charming, characterful, clean, friendly and high-quality.

Customer review rating 4.0/5

Scott Friends - 21/01/2020 Confirmed reviews ALL

We were a group of three doing a walk (Roman Way) which required an overnight near Newbury. This was the ideal place for us. Extremely friendly staff. Great food and very good value! Rooms were impeccable and the sofas and chairs in the ample lounge space suited us to a T.

Dear Scott U., We very much appreciate your comments regarding your stay at the Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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