Customer review rating 3.8/5 3,667 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
12 fully-equipped meeting rooms and conferences
Wedding facilities capable of accommodating 120 guests
Located just eight miles from Leeds Bradford Airport
Afternoon tea is available from The Lounge bar
Check-in from 15h00
Check out up to 11h00
All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. We have interconnecting rooms for families and cots for our youngest guests. We have interconnecting rooms for families and cots for our youngest guests.
Classic room with 1 double bed
Classic room with 2 single beds
Privilege room with 1 double bed
Classic Room with 1 Double bed and 1 sofa bed
Number of meeting rooms: 12
Maximum size: 131 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Kathryn P. Couples - 27/07/2021 Confirmed reviews ALL
Enjoyed our stay. Expecting the hotel to be noisey but had nice quiet rooms with no doors banging. Lovely breakfast the following morning with nice friendly staff.
Well located, but disappointing!
Ms F. Couples - 27/07/2021 Confirmed reviews ALL
Arrived to check in on Saturday 24 July at 2pm. We were told the linen delivery had not arrived, so not able to check in and told no idea when we would be able to. We were told to walk into Wetherby or sit in the bar. Went to Wetherby for a couple of hours, still no phone call from our hotel. We walked back to the hotel, still not able to check in as no clean linen. Eventually got in our room at 5pm clean towels but no pillow cases on the bed. We were told someone would bring them up but they didn’t. We had to ask at reception and told to bear with them. Waited again, eventually found a housekeeper and got some clean pillow cases. Didn’t feel like the receptionist was genuinely sorry for the inconvenience, and customer service was not a priority. At the bar a man called Junior however was very friendly and professional. When asked about any compensation for checking in 3 hours later than expected the receptionist said it was not their fault and out of their hands. Not good customer service/attitude at all. We ended up rushing to get ready on time to go out for a pre-booked meal. The afternoon disruption spoilt our stay in Wetherby and was stressful. On arrival to our room the carpet was so old and dirty, we did not want to walk without our shoes on. The whole hotel needed new carpets throughout, they were very old/dirty/worn and it let the hotel down.
Very tired hotel
Anonymous Couples - 25/07/2021 Confirmed reviews ALL
Stopped at Mercure Wetherby when going to a friends wedding nearby. Initial impressions were "what have we come to". Planters outside front doors were full of tab ends, bliss in reception were covered in cobwebs, and tinting film applied to Windows in reception was peeling off. Room was okay, but needed serious updating. Cracks in bathroom walls, and gaps in walls around bottom of bathroom radiator didn't really say quality. Net curtains at windows looked grubby and like they'd never been cleaned. Curtains had several cobwebs along the top of them. TV in room could only access BBC/ITV, all other channels it said insufficient signal. No plug sockets near bed for charging devices overnight. Could be a decent hotel if given a little TLC, and modernised.
Japonika Friends - 25/07/2021 Confirmed reviews ALL
Hotel staff on duty were fabulous, friendly and helpful. Follow up not so good as I lost my wedding ring at the hotel and rang to ask if someone could please look in the room, someone told me they would look, i have had no feedback. I even emailed the hotel NO ONE replied - I still have no ring. Very poor after care But please know the staff on duty were just
Average room conditions
Danny Business - 23/07/2021 Confirmed reviews ALL
Very dated room, no Air-con with 30+ degrees outside! Bath/Shower tap fell off, shower wouldn't fit properly on its holder so fired against the wall. Sink taps smelt of drainage when turned on. I expect more from Mecure hotels as i normally use them. Room 213
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