Mercure Wetherby Hotel 3 stars

Name: Mercure Wetherby Hotel
Address: WETHERBY, LS22 5HE, UNITED KINGDOM
Telephone: (+44)01937862918
Rating: 3.8

Customer review rating 3.8/5 3,508 reviews

ALLSAFE approved hotel

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+ 15 Services

Mercure Wetherby Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to Wetherby! We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Lisa Sutcliffe, Hotel Manager

The 3-star Mercure Wetherby Hotel is conveniently located just outside the market town of Wetherby. A short distance from Wetherby Racecourse, Leeds Bradford International Airport and just 10km from the impressive Harewood House, this hotel is ideal for business or leisure stays. Guest can choose from compact, classic and privilege rooms, which provide extra luxurious touches including a Nespresso coffee machine, robe and slippers.

After a busy day of business or relaxation, guests can enjoy delicious international food in The Brasserie. Afternoon tea is available in The Lounge, and those looking to unwind further can enjoy a drink from the impressive selection in The Bar. The hotel boasts 12 fully-fitted meeting rooms, ideal for business gatherings and conferences. With a maximum banquet capacity of 120 guests, this hotel also makes an ideal venue for a wedding reception or special event.

Recharge your batteries at the modern Mercure Wetherby hotel near the riverside Yorkshire market town of Wetherby. Welcome to the Mercure Wetherby Hotel.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
12 fully-equipped meeting rooms and conferences
Wedding facilities capable of accommodating 120 guests
Located just eight miles from Leeds Bradford Airport
Afternoon tea is available from The Lounge bar

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Yes
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / IroningPaying
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

12 meeting room(s)
Copy/print service available

Hotel location

Mercure Wetherby Hotel

Leeds Road
LS22 5HE wetherby
united kingdom

Tel: +4401937862918

Fax: (+)01612342819

Contact email :

Check-in from 15h00

Check out up to 11h00

WETHERBY BUS STATION : WETHERBY BUS STA

By plane
LEEDS BRADFORD At 24.14km / 15 miles
By train
HARROGATE At 14.8km / 9.2 miles

GPS :53.924269, -1.386573

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. We have interconnecting rooms for families and cots for our youngest guests. We have interconnecting rooms for families and cots for our youngest guests.

Rooms (5)

Classic room with 1 double bed

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Wireless internet in your room
Coffee/tea making facilities

Classic room with 2 single beds

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Coffee/tea making facilities

Privilege room with 1 double bed

Max. number of persons: 2
Area: From 22 m² / 237 sq ft

Wireless internet in your room
Coffee/tea making facilities

Classic Room with 1 Double bed and 1 sofa bed

Max. number of persons: 3
Area: From 0 m² / 0 sq ft

Compact room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities

Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:00 - 19:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

The Bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 131 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people

Find out more

D J. Business - 22/01/2021 Confirmed reviews ALL

Stayed during lockdown, staff went the extra mile during our stay. The breakfast and room service availability was better than at other hotels I have stayed at during the pandemic.

Dear Donna Ms W., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Judith E. Solo - 15/01/2021 Confirmed reviews ALL

Very helpful receptionists Comfortable clean room with tea and coffee making equipment

Dear Judith E., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very friendly and helpful staff

Derek H. Couples - 06/01/2021 Confirmed reviews ALL

The staff were very helpful under the difficult tier 3 conditions. Only one other guest was staying at the time.

Dear guest We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team as they all put a lot of effort into making every guest feel special. Thank you again for sharing your experience, and we hope to welcome you back to the hotel soon. Kind regards,

Enjoyed our stay

Margaret Couples - 29/12/2020 Confirmed reviews ALL

We had a lovely stay despite COVID regulations. The hotel coped very well with the restrictions and we thoroughly enjoyed our in room breakfast. Alex and Dylan were friendly and helpful.

Dear Margaret, We very much appreciate your comments regarding your stay with us. It's always a pleasure having you both stay with us, I hope next time we can be somewhat back to normal! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly Staff

Jody &. S. W. Business - 21/12/2020 Confirmed reviews ALL

The staff really made the stay enjoyable. Nothing was too much trouble. The people who checked us in were ( I believe) Julie & Graeme? Very pleasant and greeted us so warmly. The room was a little worse for wear, the window didn't shut properly so there was a constant draft, also the bathroom tiles were lifting from the floor ( near to the shower). It didn't disrupt my stay too much as id had a busy day and work and a long drive so all I wanted to do was sleep, however if you were staying there longer, this would cause issues. The breakfast the next morning was to die for! Id say one of the best hotel full English breakfasts I've had, due to work, I stay in hotels quite a lot throughout the year so most sincere compliments to the chef, absolutely outstanding! I checked out around 9am and the lady who checked me out was a breath of fresh air, ( im so sorry I didn't get her name) she was very friendly, polite and overall a fantastic person to have front of house. The hotel itself was clean and overall the stay wasn't too bad at all.

Dear S., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thanks for letting us know about the issues with your room in particular. We can look at this and ensure it is rectified for the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tired

Anonymous Business - 19/12/2020 Confirmed reviews ALL

Well located hotel, friendly and helpful staff, but hotel looking tired, room basic but clean.

Dear Michael, Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm glad to hear the staff made your stay more of a positive one, but we will take on your feedback about the property. We are working on a soft refurbishment so hopefully we will have remedied the points you have made We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disappointing stay

Anne G. Business - 26/11/2020 Confirmed reviews ALL

My staff, who stayed for business reasons, reported back that the Mercure was disappointing on this occasion. They said the lights didn’t work, there were no cleaners coming in, so they had to make their own beds and clean their own rooms. Room service - which was all that was available - was very expensive and the staff were not overly helpful and told them they couldn’t have certain things or eat after a particular time. Not up to the usual standard our staff have experienced in the past.

Dear Anne, Thank you for taking the time to tell us about your staff member's experience at the Mercure Wetherby Hotel. It is a shame to hear they did not have a good stay with us. Unfortunately a lot of what you have mentioned we don't have any control over at this time I'm afraid. We are legally required to only provide room service only, the public areas must be closed, and on the same note Housekeepers cannot enter the room to clean whilst the guests are still in their current stay. Due to our limited occupancy we can only offer in turn a limited menu, so maybe this is what they meant when they were advised certain things were not available. This all should have been explained on check in, however if this is not the case I can only apologise for this. I appreciate you sharing these concerns. Hopefully we will be allowed to operate back at standard capacity in the near future, but ultimately we do need to follow the government guidance. Sincerely,

Really good stay during COVID-19 rooms were so Clean

Will Business - 26/11/2020 Confirmed reviews ALL

I was stuck and the staff at mercure hotel were more then happy to help me and my partner The rooms were so clean a would definitely stay again 1 min of a1 premier inns lodge is are a different level to the rooms here Highly recommended for especially for location also Garage 1 min away beds lovely and comfy And as stated again cleaned to HIGH standard

Dear Will, We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, and the staff member in question who I believe was Graeme. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

As Always An Excellent Stay

Philippa B. Business - 19/11/2020 Confirmed reviews ALL

Great location, very friendly, helpful staff. Immaculate room, quiet and comfortable for us and our dog. Ideal stay whilst working in York & Leeds.

Dear Philippa B., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. As always it was a pleasure to have you stay with us, and we look forward to the next one! Thank you again for sharing your experience, Sincerely,

Great service

Kevin W. Solo - 15/11/2020 Confirmed reviews ALL

Came for 2 night stay. Staff very good. Good in room service due to lockdown. Given very nice room and bathroom. Easy location. Good on site parking.

Dear Kevin, We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent COVID safe stay

Tony W 09/11/2020 TripAdvisor review

Everything was in place to make this a COVID safe stay. The room had been prepared very well. The staff were really helpful and friendly throughout. The full English breakfasts and evening dinners were of very high quality.

Hi Tony Thanks for taking the time to write this review I am really glad to hear this feedback about your stay. We are working very hard to ensure that our high standards of service are upheld throughout these strange times, so I am glad we have been successful here. It's always a pleasure to have you stay with us, we look forward to the next one! Kind Regards Dylan

Great location, a warm friendly greeting

Adam W. P. P. Business - 06/11/2020 Confirmed reviews ALL

A great experience and would highly recommend to everyone.

Dear Adam, We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location.

Anonymous Couples - 05/11/2020 Confirmed reviews ALL

Travelling during the pandemic is a whole new experience. The staff were courteous and friendly. Covid protocols were in place and well managed. As a "vulnerable couple", visiting our daughter, I wouldn't hesitate to stay here again.

Dear George B., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fabulous

Delma B. Families - 05/11/2020 Confirmed reviews ALL

They are extremely Covid sensitive Amazing care

Dear Delma B., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not best at all

I. Business - 05/11/2020 Confirmed reviews ALL

Got to hotel late, dinner and a beer that was best part. Rest wasnt great at all

Dear I., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In future do let a member of our nights team know and we will happily resolve the issue or move your room We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located shame about the food

Claire Couples - 03/11/2020 Confirmed reviews ALL

On the outside hotel looks nice. Once through the doors you’re greeted by a damp smell, from a bulge in the upstairs ceiling from a leak that been there a long time. The room was ok, hairdryer on wall useless as couldn’t see mirror without climbing into wardrobe and the one in the drawer didn’t work. Japanese shower experience was a gimmick, ok if it worked properly and if the shower cubicle wasn’t full of mould all over the grout and tiles. Then the evening meal - you’d get better from a local takeaway delivery. Main meal choices were a beef burger, chicken tikka masala, 3 types of pizza and a veggie option. No vegetables in sight. The breakfast was ok, if not burned and we weren’t told to help ourselves to the items on the trolley as receptionist told us it would be wheeled to the table.

Dear Claire H., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate the specific feedback you have given, we are working to provide the best service possible during these difficult times, so again apologies we have not provided this for you on this occasion. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good COVID safe stay

Anthony W. Couples - 03/11/2020 Confirmed reviews ALL

As in August when we last stayed the arrangements at the hotel were excellent in providing a COVID safe environment. We were pleased to be able to enjoy full English breakfasts again. All of the staff were very friendly and helpful.

Dear Anthony W., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It was a pleasure to see you again, looking forward to your next stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Close to Wetherby

Kim Couples - 01/11/2020 Confirmed reviews ALL

The hotel is a short walk from Wetherby. Clean rooms and very helpful staff.

Dear Kim, We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Sholto T. Solo - 31/10/2020 Confirmed reviews ALL

A good location to break a 2-day trip. The hotel was being magnificently run by seemingly just one girl.

Dear Sholto, We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Marian H. Solo - 31/10/2020 Confirmed reviews ALL

Staff very friendly and rooms very nice beds very comfortable.

Dear Marian, We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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