Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 324 reviews

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Description

Hotel extras

  • On-site a gym-only facility

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

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Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  324 reviews

TripAdvisor Rating  4.0/5  1,103 reviews

Certificate of excellence 2024

Was good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

only fault really is that the electric points were at the opposite side of the room to charge my phone so was worried I would sleep through my alarm. Did use the wake up call but would be better with phone at the side due to family being a long way away for contact.

Dear Leanda H., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good afternoon tea

TripAdvisor rating 5.0/5

502anharm Couples - TripAdvisor review

We went there as was given a gift for afternoon tea. We were welcome by Irene and served throughout the afternoon by her. She made the experience pleasant and memorable. Irene ensured we got a seat near the radiator as it was a cold day. She also went out the way to get us vegetarian sandwiches. The food and tea was good. Overall, it was made a great experience thanks to Irene.

Great to see your recent review 502anharm. Especially nice to see another name mention for Irene in the bar / lounge area.

A tired hotel in need of updating but friendly staff

Customer review rating 1.5/5

Scottie Couples - Confirmed reviews ALL

Rooms have paper thin walls so you can hear everything happening in the room next door. We had people being noisy in the room next door until 2am - despite calling reception and asking if they could ask them to quieten down. We had very little sleep. And while it doesn't really matter because the room was clean, the paint work is very tired and the carpets are badly stained. And the toilet wouldn't flush properly. Breakfast was buffet style and basic but good enough and the lady managing it was super helpful - we had a dog so couldn't sit in the main restaurant area. She helped us set ourselves up in the bar area. Everyone was very friendly, opening doors, smiling and saying hello. Would do anything to help if they could

Dear Diane S., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hard to find, pretty amateurish set-up

Customer review rating 3.5/5

Pangloss Solo - Confirmed reviews ALL

Tom tom overshot the site. Good building with lots of parking, but the staff didn't know what the DBB rate meant. Bill had to be amended at check out. Service in the restaurant slow. Breakfast: poor quality coffee; buffet not replenished quickly enough.

Dear Peter D., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel, good price

Customer review rating 4.5/5

Tim Families - Confirmed reviews ALL

The lady on reception was very welcoming and helpful. Room was clean & comfortable. Breakfast was good

Dear Timothy J., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 266 reviews 8.9/10 Location
  • 858 reviews 5.9/10 Room
  • 873 reviews 9/10 Service
  • 20 reviews 0.2/10 WiFi
  • 371 reviews 5.8/10 Cleanliness
  • 355 reviews 8.3/10 Breakfast
  • 262 reviews 4/10 Vibe
  • 146 reviews 5.4/10 Pool

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