Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 304 reviews

Mercure Bolton Georgian House Hotel - Image 1
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Description

Hotel extras

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

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Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  304 reviews

TripAdvisor Rating  4.0/5  1,077 reviews

Certificate of excellence 2024

Almost good

Customer review rating 4.0/5

Chris S. Families - Confirmed reviews ALL

Staff were excellent, breakfast great, hotel fine, perhaps a little tired in places. A couple of silly issues, no bath mat and a slippy bath. My wife fell and is bruised and has a cut nose. Secondary our room looked onto a flat roof, with a pile of broken decking sat just outside the window. Also a view of the rear of a wing of the hotel that looks a little out of sight out of mind.

Dear Chris S., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unpleasant.

TripAdvisor rating 1.0/5

Traveler703089 TripAdvisor review

Avoid!! Overall a very tired hotel in need of a refurbished The spa area should be closed. Absolutely disgusting. With black mould on walls needing deep clean and repair. Staff rude. Only positive was the pizza was nice in the bar. Be warned.

Uncomfortable room

Customer review rating 1.5/5

Gabrielle F. Couples - Confirmed reviews ALL

All the staff at the hotel were lovely and helped us throughout our stay. The decor was tired but that is okay if the hotel is comfortable. Our room was ridiculously hot, I am a cold person so never get too hot but I was so uncomfortable throughout the night. The pillow was lumpy. The mattress was rock hard. We also then had to get up and have breakfast by 9:30 which, when you stay at a hotel after a wedding was a shock. Especially when checkout isn’t until 11! We have stayed in many places and are not fussy but unfortunately we wouldn’t stay on this hotel/recommend it again which says a lot for us.

Dear Gabrielle F., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Value for money

Customer review rating 5.0/5

Nadia Couples - Confirmed reviews ALL

Lovely location- handy place to stay when visiting family in Bolton.

Dear Estelle H., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 night break enjoyed muchly and would defo come back , central for most things

TripAdvisor rating 5.0/5

Sharon E Families - TripAdvisor review

Lovely friendly hotel , food nice , breakfast lovely and the lovely Lydia who gives you a lovely welcome on arrival each morning , all staff very nice and friendly, great hotel great location , will defo be returning for now bck to Scotland Thank you all

Great to see your recent review - Thank you for taking the time to complete this :) Lovely to see a name mention for Lydia.

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Other web-users rate our hotel

  • 239 reviews 9.3/10 Location
  • 750 reviews 5.8/10 Room
  • 769 reviews 8.8/10 Service
  • 20 reviews 0.2/10 WiFi
  • 327 reviews 5.3/10 Cleanliness
  • 316 reviews 8.7/10 Breakfast
  • 301 reviews 5.4/10 Food
  • 236 reviews 3.9/10 Amenities

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