Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 309 reviews

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Mercure Bolton Georgian House Hotel - Image 1
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Mercure Bolton Georgian House Hotel - Image 3
Mercure Bolton Georgian House Hotel - Image 4
Manchester Road, Blackrod, BL6 5RU BOLTON, United Kingdom

Description

Hotel extras

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

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Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  309 reviews

TripAdvisor Rating  4.0/5  1,081 reviews

Certificate of excellence 2024

Dissatisfied

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

We arrived to find a rip in our quilt cover which we reported to the front desk they said they would tell the handover team in the morning, we then asked about late check out to be told to ring back at 7am we did to then be told to ring back at 8am which we did to then be told quite rudely that if we wanted the late check out we would have to take £20 to the front desk straight away

Dear Claire B., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Gray Couples - Confirmed reviews ALL

Friendly staff, and very clean

Dear Graham R., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable bed. Good location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel was ideally located for pur requirements. The bed and room were comfortable to sleep in.

Dear Carol H., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not great for dogs - dog friendly hotel?

Customer review rating 2.0/5

Tayne Families - Confirmed reviews ALL

So booked this hotel for the night as dogs are allowed and as we had a birthday to go to. Us and two other rooms was booked and both the classic double rooms. The room we was shoved in was a small double bed, no dog bowls or anything for dogs (Adding bowls in or something for dogs if you are a dog friendly hotel would be a nice finish for the price of it) The other two rooms who did not bring dogs, had a huge bed and lovely rooms, even though we all paid the same base price, for the extra they charge for pets, I think it is an absolute joke. Breakfast was nice but having to walk through the whole hotel to get this as dogs are not allowed in the breakfast room was a bit annoying - Do not be dog friendly if there are strict rules on dogs in your hotel!

Dear Tayne N., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tired room, needed a revamp. No offer to help with luggage.

Customer review rating 2.5/5

Jane F. Friends - Confirmed reviews ALL

The water system was noisy every time next door ran a tap/toilet.. Observations: The person who attached the soap/shampoo dispenser must have been left handed so when I tried to use it the soap spilled over on to the floor not the bath. Try it and you will see what I mean. Overall it was better than the hotel I paid more for. I didn't use any services but could have been offered a luggage porter.

Dear Jane F., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 242 reviews 9.3/10 Location
  • 770 reviews 5.8/10 Room
  • 791 reviews 8.8/10 Service
  • 21 reviews 0.2/10 WiFi
  • 331 reviews 5.3/10 Cleanliness
  • 324 reviews 8.6/10 Breakfast
  • 310 reviews 5.5/10 Food
  • 238 reviews 3.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.