I had booked this hotel 5 months in advance, however they decided to email me three days before my reservation, to tell me they could no longer honour it. They offered me no reason other than accepting a long term stay. Having read the reviews it’s clear that it has become a refugee hotel. I’m so disappointed they didn’t give me more notice and barely even offered an apology

I can’t believe you’ve actually asked me to write a review of your hotel when you cancelled my reservation 3 days before my stay. I was left to find alternative accommodation for my disabled father at very short notice which was hard as there are limited rooms available and then you informed me I wouldn’t be refunded for 10 days so effectively had to pay twice. Seriously unimpressed.

Other than the guy on reception when I checked in who was very helpful, there’s not a lot of positives. The hotel is very tired, although my room had the label on the door indicating it had been cleaned it wasn’t as clean as it should have been. It’s in serious need of refurbishment.

Needs a little attention. Bathroom fan didn’t work and dirty toilet bowl rim. Very noisy residents early morning letting doors slam and talking in corridor. We had a room with an adjoining door and they had the tv in at 7 am and talking loudly.

We stayed here for 10 days during a complicated house move (and covid) and found the staff to be unfaillingly helpful, friendly and attentive. The hotel was clean, rooms large and the pool was the perfect temperature. We also used the office rooms to work in several times and found the broadband to be excellent.