Customer review rating (ALL Rating) 3.6/5 2,935 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
Feel Good Health Club with gym, sauna and pool
14 versatile meeting rooms can hold up to 200 people
On-site parking for up to 350 cars - Free when you book direct with Mercure or AccorHotels.
M1, M25 & M40 and airports all within 20 miles
Unwind in The Brasserie over coffee or have a bite to eat. This individually styled restaurant offers a wide selection of internationally inspired dishes from quick snacks to 3 course meals complimented by a range of fine wines.
Check-in from - Check out up to
All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
Number of meeting rooms: 15
Maximum size: 282 m²
Maximum capacity: 200 people
Maximum banquet capacity: 190 people
100% genuine reviews from our guestsFind out more
Cancelled our booking 3 days before
Cashmore123 20/10/2021 TripAdvisor review
I had booked this hotel 5 months in advance, however they decided to email me three days before my reservation, to tell me they could no longer honour it. They offered me no reason other than accepting a long term stay. Having read the reviews it’s clear that it has become a refugee hotel. I’m so disappointed they didn’t give me more notice and barely even offered an apology
Okay, could have been nicer, staff were great
Wisdom Couples - 23/09/2021 Confirmed reviews ALL
Basic needs met, would have liked to experience nicer decor, a working remote for the t.v and bath robes
Perfect for our needs!
Kath G. Families - 22/09/2021 Confirmed reviews ALL
We chose this location for our stay as we would be visiting Warner Brothers Studio Tour [Harry Potter World!] It's location was excellent for this. The Reception desk staff were friendly and helpful. The rooms clean and functional. The beds very comfy. Plenty of parking too. We chose to take our breakfast at the local Toby Carvery so can not review food service. The pool/sauna/jacuzzi were also a great bonus and well presented.
veryunimpressed22021 22/09/2021 TripAdvisor review
I can’t believe you’ve actually asked me to write a review of your hotel when you cancelled my reservation 3 days before my stay. I was left to find alternative accommodation for my disabled father at very short notice which was hard as there are limited rooms available and then you informed me I wouldn’t be refunded for 10 days so effectively had to pay twice. Seriously unimpressed.
Good location, friendly staff
Melanie S. Business - 21/09/2021 Confirmed reviews ALL
Good stay, plumbing a little slow (bath running, toilet flushing etc) however everything was great
Our most recent 20 reviews
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