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Mercure London Watford Hotel 4 stars

Customer review rating 3.6/5 2,777 reviews

ALLSAFE approved hotel

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Mercure London Watford Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Feel Good Health Club with gym, sauna and pool

  • 14 versatile meeting rooms can hold up to 200 people

  • On-site parking for up to 350 cars - Free when you book direct with Mercure or AccorHotels.

  • M1, M25 & M40 and airports all within 20 miles

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 15 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Watford Hotel

A41 Watford Bypass
WD25 8JH watford
united kingdom

Tel: +4402087020012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    LONDON HEATHROW At 35.4km / 22 miles

  • By train

    WATFORD JUNCTION At 4.83km / 3 miles

GPS :51.657615, -0.348998

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Compact Room with one double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Compact Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Classic accessible room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Classic accessible room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Unwind in The Brasserie over coffee or have a bite to eat. This individually styled restaurant offers a wide selection of internationally inspired dishes from quick snacks to 3 course meals complimented by a range of fine wines.

Menu (PDF)

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Non contractual photo

Enjoy an aperitif in The Bar while surfing the internet with wireless access. We offer a range of wines, beers, spirits and soft drinks as well as light meals allowing you to keep on relaxing until you are ready to leave.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 282

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Mercure London Watford Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

2,777 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,415 reviews

Good location

Customer review rating 1.5/5

Michael Business - 02/05/2021 Confirmed reviews ALL

Room was in need of up dating found the room to be of poor stranded bath room old and dated traveloge and primer inn are way better

Dear Michael J., Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Max Ball General Manager Jupiter Hotels

Well appointed location

Customer review rating 5.0/5

Daren H. Business - 30/04/2021 Confirmed reviews ALL

Very close to fantastic walks and stunning scenery. Well equipped hotel, fantastic gym and pool. Amazing staff and very nice food.

Dear Darren H., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Lovely staff - poor facilities

Customer review rating 1.5/5

Eddie Business - 30/04/2021 Confirmed reviews ALL

Staff were so welcoming and lovely but the hotel is run down..pretty much sits on a busy road. We attended a training conference and the food was disgusting. Stale bread, stale croissants. The breakfast was also very poor. I was also too hot and had to have windows open which meant I could hear the motorway.

Dear Clare E., Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Max Ball General Manager Jupiter Hotels

Good stay

Customer review rating 4.0/5

Anonymous Couples - 29/04/2021 Confirmed reviews ALL

Comfortable- very good breakfast delivered to our room.

Dear James V., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Good stay

Customer review rating 4.0/5

Fiona Business - 28/04/2021 Confirmed reviews ALL

Very helpful staff, always very pleasant. The menu at the moment is very limited but I do understand the difficulties in this situation

Dear Fiona J., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels
Customer review rating 4.0/5

Anonymous Business - 27/04/2021 Confirmed reviews ALL

Due to COVID restrictions, stays are a little different to the usual, facilities are paired down, the food menus are limited but outdoor dining was available. Staff were friendly, welcoming and helpful. Rooms are a little tired, particularly bathroom area, no air-con, but ventiliation available via 2 windows which opened.

Dear Karen P., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Perfect for work

Customer review rating 4.5/5

David R. Business - 26/04/2021 Confirmed reviews ALL

I stayed midweek and was happy to be allowed to eat and drink in the garden , the breakfast bag served me very well thanks

Dear David r., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Tired and dated

Customer review rating 1.5/5

Andrew C. Business - 09/04/2021 Confirmed reviews ALL

Lovely warm welcome from staff. That's were the positive feedback ends. The room was shocking, stained carpets, damaged jacuzzi bath, sealant gaps, damaged sink worktops, sink missing plug hole protector, no fridge, no complimentary bottle of water. Room had a sticker on the outside which had clearly been opened and then just stuck back over as it had taken them paint off where it had originally been stuck. Continental breakfast lacked imagination, no jams for croissant etc. Desperately in need of refurbishment.

Dear Andrew C., Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Max Ball General Manager Jupiter Hotels

It was ok

Customer review rating 4.0/5

Anonymous Business - 26/03/2021 Confirmed reviews ALL

Staff were very friendly and welcoming. Location was perfect for work, however £20 extra for a small paper bag with a yoghurt, muffin, carton of juice, a fench roll think I can't spell and a bit of butter.

Dear richard f., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Great stay

Customer review rating 4.5/5

John Business - 26/03/2021 Confirmed reviews ALL

Reception where very helpful with checking in and helping me ordered room Service there and then. Check out was also fast and painless.

Dear john b., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels
Customer review rating 2.5/5

Edward R. Solo - 24/03/2021 Confirmed reviews ALL

This was a brief overnight stay at economy rates so no great expectation. Staff were pleasant and helpful

Dear Roger G., Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Max Ball General Manager Jupiter Hotels

Very comfortable

Customer review rating 5.0/5

Michael E. Business - 22/03/2021 Confirmed reviews ALL

Clean , quiet, comfortable , extremely pleasant staff

Dear Michael E., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Good stay

Customer review rating 4.5/5

Claire L. Business - 07/03/2021 Confirmed reviews ALL

As normal, service just the same

Dear claire l., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Very good stay

Customer review rating 5.0/5

Anonymous Business - 06/03/2021 Confirmed reviews ALL

Very good stay given then current situation with covid, hotel did its upmost to make sure everyone and everything was safe, room service as second to non great stay

Dear Markmr A., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Bed comfy but pillow hard and old

Customer review rating 4.0/5

Suzanne M. Business - 26/02/2021 Confirmed reviews ALL

Great staff Poor room service choice Food not great Clean and tidy

Dear Suzanne m., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look into the pillows and replace thank you for highlighting this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

In and out

Customer review rating 4.0/5

Lee Business - 23/01/2021 Confirmed reviews ALL

Arrived late and left 1st thing in the morning. Room was clean and the staff I had dealings with were pleasant.

Dear Lee S., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Home from home

TripAdvisor rating 5.0/5

director738 19/10/2020 TripAdvisor review

We stayed here for 10 days during a complicated house move (and covid) and found the staff to be unfaillingly helpful, friendly and attentive. The hotel was clean, rooms large and the pool was the perfect temperature. We also used the office rooms to work in several times and found the broadband to be excellent.

Thank you for letting us know you had a great stay it is most appreciated. Best Regards

Disgusting

TripAdvisor rating 1.0/5

Keesh987 01/09/2020 TripAdvisor review

I have stayed at the mercure possibly 15 times and I must say the last two times I have been extremely disappointed. Their new staff is terrible with customer service and I will not be going back. The rooms now resemble university accommodation rooms or b&b’s and have no 4* experience to it what so ever. We checked in and asked for a room request to be changed twice, it was so bad that we left and got a refund.

Dear Kesh987 Thank you for taking the time to review, Rest assured we have acted upon your feedback to ensure we continue to improve.

DIY @ sons new home......................................................................................phew ...done

TripAdvisor rating 5.0/5

Paul B 27/01/2020 TripAdvisor review

Hotel was excellently placed for our stay as we were helping our son move in ...Room was clean and tidy, service and cleanliness was top notch too... Bar and restaurant were not overly expensive either .. Would stay again without a worry...

Thanks for the review and great to hear you had a good stay.

Solo Traveler

TripAdvisor rating 5.0/5

BB222019 Solo travel - 05/12/2019 TripAdvisor review

I stay hear approx twice a month & am part of the loyalty program. I am always welcomed by the staff in a professional, friendly welcoming manor. They also know my favourite room and always have it available. The blonde lady in the bar will always go out of her way to help & fabulous management team.

Thank you for taking the time to let us know about your great stay it is very much appreciated. Best Regards

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