Mercure London Watford Hotel

Mercure London Watford Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 243 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Feel Good Health Club with gym, sauna and pool

  • 14 versatile meeting rooms can hold up to 200 people

  • On-site parking for up to 350 cars - Free when you book direct with Mercure or AccorHotels.

  • M1, M25 & M40 and airports all within 20 miles

ALLSAFE approved hotel

Hotel location

Mercure London Watford Hotel

A41 Watford Bypass
WD25 8JH WATFORD
United Kingdom

  • By plane

    LONDON HEATHROW At 35.4km / 22 miles

  • By train

    WATFORD JUNCTION At 4.83km / 3 miles

GPS:51.657615, -0.348998

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE Non contractual photo

Unwind in The Brasserie over coffee or have a bite to eat. This individually styled restaurant offers a wide selection of internationally inspired dishes from quick snacks to 3 course meals complimented by a range of fine wines.

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  243 reviews

TripAdvisor Rating  3.0/5  1,445 reviews

Good stay

Customer review rating 5.0/5

Viorel P. Business - Confirmed reviews ALL

We had a nice time in the hotel : Good sized rooms ,friendly atmosphere helpful facilities and staff Highly recommended

Cancelled our booking 3 days before

TripAdvisor rating 1.0/5

Cashmore123 TripAdvisor review

I had booked this hotel 5 months in advance, however they decided to email me three days before my reservation, to tell me they could no longer honour it. They offered me no reason other than accepting a long term stay. Having read the reviews it’s clear that it has become a refugee hotel. I’m so disappointed they didn’t give me more notice and barely even offered an apology

Thank you for your feedback it is much appreciated to ensure we always look at ways of improving how we operate.

Okay, could have been nicer, staff were great

Customer review rating 3.0/5

Wisdom Couples - Confirmed reviews ALL

Basic needs met, would have liked to experience nicer decor, a working remote for the t.v and bath robes

Dear A M., Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Max Ball General Manager Jupiter Hotels

Perfect for our needs!

Customer review rating 5.0/5

Kath G. Families - Confirmed reviews ALL

We chose this location for our stay as we would be visiting Warner Brothers Studio Tour [Harry Potter World!] It's location was excellent for this. The Reception desk staff were friendly and helpful. The rooms clean and functional. The beds very comfy. Plenty of parking too. We chose to take our breakfast at the local Toby Carvery so can not review food service. The pool/sauna/jacuzzi were also a great bonus and well presented.

Dear Kathleen G., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Max Ball General Manager Jupiter Hotels

Appalling

TripAdvisor rating 1.0/5

veryunimpressed22021 TripAdvisor review

I can’t believe you’ve actually asked me to write a review of your hotel when you cancelled my reservation 3 days before my stay. I was left to find alternative accommodation for my disabled father at very short notice which was hard as there are limited rooms available and then you informed me I wouldn’t be refunded for 10 days so effectively had to pay twice. Seriously unimpressed.

I am very sorry we found ourselves in this situation and rest assured we use all feedback to ensure we always strive to get better.

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