Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 1,221 reviews

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Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,221 reviews

Customer review rating 4.0/5

Monique C. Couples - Confirmed reviews ALL

Two nights stay in Manchester, good location for sightseeing, close to bars and restaurants, parking available on site.

Dear Monique Thank you for your lovely review! We’re delighted to hear that you enjoyed your two-night stay with us and found our location convenient for sightseeing, as well as being close to the bars and restaurants. It’s also great to know that our on-site parking added to your convenience. We hope to welcome you back to Manchester again soon! Kind Regards Guest Relations Nikki

Customer review rating 4.0/5

Jandu S. Business - Confirmed reviews ALL

Welcome was friendly, room was clean, bathroom a bit dated,

Dear Jandu Thank you for taking the time to share your feedback. We’re pleased to hear that you received a friendly welcome and found your room clean and comfortable. We appreciate your comments regarding the bathroom and understand that some areas may feel a little dated. Your feedback is valuable to us as we continue to look for ways to improve our facilities and guest experience. We hope to have the pleasure of welcoming you back again in the future. Kind Regards, Front Office Nikki

Customer review rating 5.0/5

Stephen L. Couples - Confirmed reviews ALL

Everything was great and breakfast delicious

Dear Stephen Thank you so much for your lovely review! We’re delighted to hear that everything was great and that you enjoyed our delicious breakfast. We hope to welcome you back again soon! 😊 Kind Regards Guest Relations Nikki

Customer review rating 4.0/5

Jong W. C. Business - Confirmed reviews ALL

It was a little inconvenient due to renovation.

Dear Jong W. C. Thank you for your feedback. We sincerely apologise for any inconvenience caused by the renovation works during your stay. We truly appreciate your understanding and patience, and we hope to welcome you back once the renovations are complete for a more enjoyable experience. Kind Regards Guest Relations Nikki

Customer review rating 2.5/5

Isabelle K. Families - Confirmed reviews ALL

First the booking experience (when asked for support was not useful at all . i had to cancel and rebook (and no option to pay in advance if guest arrived before me). Then the room allocated was not what I asked for (no sofa bed as indicated in the booking), we had to ask for changing room. Finally the Wi-Fi was not existent over the three days we stayed (none of the two network were reliable).

Dear Isabelle Thank you for taking the time to share your feedback. We’re very sorry that your experience did not meet expectations. We sincerely apologise for the difficulties you encountered during the booking process and for the room not initially matching the details of your reservation, particularly regarding the sofa bed. We also regret the Wi-Fi issues you experienced throughout your three-day stay. We understand how frustrating and inconvenient this must have been, and we are taking your comments seriously as we work to improve both our service and facilities. We appreciate your feedback and hope we will have the opportunity to provide you with a much better experience in the future. Kind Regards Guest Relations Nikki

Other web-users rate our hotel

  • 1,887 reviews 9.4/10 Location
  • 2,957 reviews 4.9/10 Room
  • 5,223 reviews 9.2/10 Service
  • 309 reviews 2.4/10 WiFi
  • 1,393 reviews 8.9/10 Breakfast
  • 1,200 reviews 4.3/10 Comfort
  • 1,045 reviews 5/10 Cleanliness
  • 991 reviews 9.3/10 Bar

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