Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 1,089 reviews

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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,089 reviews

TripAdvisor Rating  3.5/5  4,999 reviews

Customer review rating 4.0/5

Colin A. Couples - Confirmed reviews ALL

Check in easy. Very friendly and professional staff. Excellent breakfast. Room was nice. Bathroom looking very tired (was clean and functioned fine) as is the space between the window and the secondary glazing, I only mention this as it's a 4 star hotel. Room and bathroom very clean.

Thank you very much for sharing your feedback and for rating your stay so highly. We’re delighted to hear that you enjoyed your visit, especially our friendly and professional team, smooth check-in, and excellent breakfast. We appreciate your comments regarding the bathroom and window area. While we’re glad everything was clean and functional, we understand your point about the room showing some signs of age. Please rest assured that your feedback has been shared with our management team as we continue our ongoing maintenance and refurbishment plans. We’re also sorry to hear about the Wi-Fi occasionally dropping out, and our technical team will look into improving the connection stability. Thank you again for choosing Mercure and for being a valued ALL Classic member. We hope to welcome you back soon for another comfortable stay.

Customer review rating 5.0/5

Alix E. Solo - Confirmed reviews ALL

Perfect location, 15 min walk from AO arena and deansgate. Room was a good size, clean and comfy bed. The breakfast was really good, hot and plenty of choice.

Thank you so much for your wonderful review and perfect scores! We’re thrilled to hear that you had such a great stay with us and that you enjoyed our central location, comfortable room, and delicious breakfast. It’s always a pleasure to know that our guests appreciate the service and facilities we provide, and your kind words mean a lot to our team. We’re also delighted that you found everything—from check-in to check-out—smooth and enjoyable. Thank you for being part of the ALL loyalty programme; we truly value your membership and support. We look forward to welcoming you back to Mercure again soon for another excellent stay!

Customer review rating 2.0/5

Cheryl C. Business - Confirmed reviews ALL

Certainly not what you would expect from a 4 star or Mercure hotel. Very tired decor, basic rooms and black mould around the windows.

Thank you for sharing your honest feedback with us. We sincerely apologize that your stay did not meet the high standards you expect from a 4-star Mercure hotel. We are especially concerned to hear about the issues you experienced with the décor, cleanliness, and black mould around the windows — this is certainly not acceptable, and we appreciate you bringing it to our attention. Regarding the Wi-Fi problems, we understand how important a reliable connection is for business guests, and we apologize for the inconvenience caused. Our technical team has been notified and is working to improve the speed and stability of our internet service. We also appreciate your comments about the room layout and housekeeping, and these points have been passed on to our operations team for immediate action. As a valued ALL Gold member, your feedback is very important to us. We hope to have the opportunity to welcome you back in the future and provide the quality experience you deserve.

Customer review rating 5.0/5

Louise W. Families - Confirmed reviews ALL

Was greeted with a welcoming face at the desk.staff very welcoming.nothing too much trouble.hotel was clean.rooms clean.good atmosphere would recommend &stay again thankyou

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed your stay with us and felt warmly welcomed by our team. It’s great to know you appreciated the clean rooms, good atmosphere, and overall service. We do apologize for the slower Wi-Fi speed and appreciate your honest feedback. We are working to improve our internet connection to make future stays even better. Thank you for recommending us — we look forward to welcoming you and your family again soon!

Comfortable stay

TripAdvisor rating 4.0/5

Curly82 TripAdvisor review

Hotel is in a great location, 7 minutes from Piccadilly station, 2 minutes to the shops, the tram and bus station is right outside. Slept really well - comfortable bed and pillows , windows can be opened and air con worked well. Only negative was the bathroom looked a bit dated and could do with a refresh - bath plug didn’t fit the bath. Also no plugs near the bed . I would definitely stay again if the price was right.

Thank you for your kind feedback. We’re pleased to hear you enjoyed our great location and a comfortable stay with a good night’s sleep. We appreciate your honest comments regarding the bathroom and the lack of plugs near the bed. Your feedback is very important to us as we continue to improve our facilities. We look forward to welcoming you back for another stay in the future.

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Other web-users rate our hotel

  • 2,460 reviews 9.5/10 Location
  • 3,755 reviews 5.2/10 Room
  • 7,472 reviews 9.4/10 Service
  • 266 reviews 2.5/10 WiFi
  • 1,589 reviews 9.2/10 Breakfast
  • 1,420 reviews 4.5/10 Comfort
  • 1,386 reviews 9.5/10 Bar
  • 1,343 reviews 5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.