Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 955 reviews

Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  955 reviews

TripAdvisor Rating  3.5/5  4,930 reviews

Great location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Hotel has a great location in central Manchester

great service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

easy to check in everyone friendly and helpful from reception staff to bar staff to breakfast staff

Freezing!

Customer review rating 1.5/5

Mrs G. Couples - Confirmed reviews ALL

On arrival we checked in with a lady who had clearly just had filler in her lips and couldn’t speak very well, the only question we had was ‘can we have breakfast served in our room’ she said she didn’t know and instead of naa phone call to find out for us, she told us to go with all our bags to the 3rd floor on our way up to the 14th floor and ask ourselves. We were tired and didn’t do this as I thought I’d just call them from the room. Arriving in the room (garden suite) it was freezing cold, we tried to adjust the antiquated heated system but quickly realised it doesn’t go up much in temperature and all the windows had a terrible draft, you could hear it and it actually moved the voils! There is also no heating in the bathroom at all, it’s February in Manchester! The shower was tricky to get hot and water didn’t drain properly so you showered with your dirty water pooling at your feet. Only one robe in stead of two. No phone in the suite and only way to call either reception or restaurant is to dial main number for hotel, I phoned 5 times, choosing 0 option before it was answered. No room service in the mornings! A sleepless night due to cold and noise through draughty windows and couldn’t wait to leave. At checkout on Sunday it was the same lady, she asked how our stay was, we told her ‘cold’ she just smiled. Shame as the suite itself is nice, but a cold hotel room makes any stay miserable, and disinterested reception staff and no means of communication from room to hotel, couldn’t wait to leave! Don’t stay here in winter (or any cold days) is my advice. Definitely won’t be back.

Really dissapointed with the hotel, gone downhill

Customer review rating 1.0/5

Hayley O. Couples - Confirmed reviews ALL

This isn't the first time staying here but it'll be the last, the rooms were absolutely freezing i contacted house keeping/management twice about this they had no idea how to use thermostatic to turn it on, our iron was wouldn't work, breakfast was terrible with hardly any hot food there i had to ask staff to re fill, for the amount we paid i expected a lot more, ive had better stays at a premier inn

Wonderful staff

TripAdvisor rating 5.0/5

Megan C TripAdvisor review

Can’t fault the room and absolutely love the staff, Olivia and Darryn were absolutely lovely and provided some great recommendations and friendly service. The atmosphere was warm and welcoming and the location is very central and convenient. The reception area is beautifully decorated.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,221 reviews 9.4/10 Location
  • 3,439 reviews 4.9/10 Room
  • 6,410 reviews 9.3/10 Service
  • 216 reviews 1.9/10 WiFi
  • 1,271 reviews 4.4/10 Comfort
  • 1,221 reviews 5.1/10 Cleanliness
  • 1,189 reviews 9/10 Breakfast
  • 1,114 reviews 9.2/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Manchester