Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 1,206 reviews

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Mercure Manchester Piccadilly Hotel - Image 1
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Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,206 reviews

TripAdvisor Rating  3.5/5  4,846 reviews

Good value hotel with lovely staff

TripAdvisor rating 4.0/5

Martin R Couples - TripAdvisor review

Good value hotel, check in was very quick and friendly also glass of Prosecco which was a nice touch. Room clean, bathroom a bit dated but ok for overnight stay. Breakfast was excellent with plenty of choices and again lovely friendly staff. Found getting to hotel by car a bit of a nightmare, one way streets everywhere along with bus only routes. Car park also bit misleading as NCP next to it and ended up parking in there as signs for hotel car park not clearly seen. Cost more! Overall if you get room at a reasonable price as we did then would definitely recommend this hotel

Thank you for sharing your detailed feedback with us! We're glad to hear that you found our hotel to be good value and that the check-in process was quick and friendly. It's fantastic that you enjoyed the complimentary glass of Prosecco upon arrival and that your room was clean. We appreciate your feedback regarding the bathroom and will take it into consideration as we continue to improve our facilities. We're delighted that you found the breakfast excellent and that there were plenty of choices available. It's also great to hear that our staff were friendly and accommodating during your stay. We apologize for any difficulties you encountered while getting to the hotel by car. We'll review the signage to ensure it's clearer for our guests in the future. Your recommendation means a lot to us, and we're grateful for your positive review. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Brilliant Mercure - Piccadilly

TripAdvisor rating 5.0/5

elliemae29109596 TripAdvisor review

Great place to stay Staff are so friendly and nice to everyone. The breakfast had lots of choices. Rose and Neil were both excellent people could not do enough to help you. All staff were polite and very friendly. Could not recommend this hotel highly enough.

Thank you so much for your glowing review! We're thrilled to hear that you had a great stay with us and that our staff, especially Rose and Neil, provided excellent service. We'll be sure to pass along your kind words to them. It's fantastic to know that you enjoyed the breakfast options and that all our staff were polite and friendly throughout your stay. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Business visit

TripAdvisor rating 3.0/5

astro625 TripAdvisor review

Don’t follow sat nav if driving as you are directed through a bus lane.. really tricky to find car park if dark and raining .. used hotel for two day work meeting . Staff very helpful, food average.. facilities on par with other hotel chains I have used in a city centre..lifts were ridiculous , huge queues and they had a mind of there own, would have been comical if we weren’t in a hurry to check in / out get to dinner rooms etc. Rooms bit dated and need refurbished but as said that’s pretty standard for city centre establishments like this

Thank you for sharing your feedback with us. We appreciate your comments regarding the challenges with navigation and the parking situation, especially in difficult weather conditions. We'll certainly take this into consideration and look for ways to improve the accessibility to our hotel. It's great to hear that our staff were helpful during your work meeting, although we apologize if the food was only average. Your feedback regarding the lifts is duly noted, and we'll work on improving their efficiency to ensure smoother transitions for our guests. As for the rooms, we understand your concerns about their dated appearance. We continuously strive to enhance our facilities and appreciate your input on areas where we can make improvements. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with an improved stay in the future. Thank you for choosing our hotel.

Pleasant stay

TripAdvisor rating 4.0/5

Lisa T TripAdvisor review

Stayed one night at the Mercure Manchester Piccadilly Hotel for an awards event. Our rooms were basic but clean and functional. The snacks and drinks in the bar were very good and served promptly by friendly staff. The event staff were very professional and the food service was also very good. Cheryl on Reception was very polite and helpful with our various questions. Good customer service is not present in a lot of cases these days, but Cheryl and the staff at this hotel should be commended for their great customer service.

It sounds like you had a pleasant experience during your stay at the Mercure Manchester Piccadilly Hotel! Clean and functional rooms, along with tasty snacks and drinks served promptly by friendly staff, can definitely enhance your stay. Professional event staff and excellent food service are also key elements for a successful event experience. It's wonderful to hear that Cheryl on Reception stood out with her politeness and helpfulness in addressing your questions. Great customer service truly makes a difference, and it's fantastic that Cheryl and the rest of the staff at the hotel exceeded your expectations in this regard. Thank you for taking the time to share your positive feedback!

Marvelous front desk service

Customer review rating 4.5/5

David Families - Confirmed reviews ALL

As a gold member, we were given a room upgrade and it was perfect. It was a suite spacious room. Will definitely stay at this hotel again whenever I will have the chance to visit Manchester again.

Dear David S., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 2,007 reviews 9.3/10 Location
  • 3,401 reviews 4.5/10 Room
  • 3,656 reviews 8.7/10 Service
  • 253 reviews 1.4/10 WiFi
  • 1,329 reviews 4.2/10 Cleanliness
  • 1,277 reviews 4.1/10 Comfort
  • 912 reviews 2.8/10 Amenities
  • 860 reviews 8.3/10 Breakfast

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