Name: Mercure Manchester Piccadilly | 4 Star Hotel - ALL
Address: Portland Street, MANCHESTER, M1 4PH, GB
Telephone: +441617511412
Rating: 3.7

Mercure Manchester Piccadilly Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Manchester Piccadilly Hotel sits in a vibrant central location, making travel a breeze. Just nine miles from Manchester Airport and half a mile from Manchester Piccadilly railway station, there is no shortage of transport links to make your stay convenient. With the Manchester Arena and other notable landmarks within walking distance, there is plenty to see and do during your stay. At the hotel, guests can choose from 280 chic bedrooms, all offering extra rooms for a special stay.

Guests can enjoy a carefully prepared meal in The Brasserie, which offers panoramic city-views and internationally inspired dishes. The Brasserie is perfect for those looking to unwind before grabbing a cocktail at the bar. The ten fully-equipped meeting rooms can welcome large conference groups and our 800-capacity International Suite makes a grand wedding reception venue. Complete with a dancefloor and bar, this expansive space has all you need and more!

The hotel is half a mile from Manchester Piccadilly railway station (12 minutes walking distance or 5 minutes taxi ride) and the MEN Arena. Manchester Airport, 9 miles away. Hop on the tram to Old Trafford to watch Manchester United, or catch local City.

Welcome to the Mercure Manchester Piccadilly Hotel! Our team is dedicated to making your stay as comfortable and enjoyable as possible. Please let us know if you need anything during your visit. We hope you enjoy your time in Manchester.

Andrew Krawec, Hotel Management

Hotel extras

Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Family Room

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Classic Double High Floor

2 pers. max

Bedding 1 x Double bed(s)
Views: City View or Panorama view

See availabilities

Room

Superior Double Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Suite

Superior Suite with 1 Double Bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

+44 161 751 1412

+44 161 388 0915

MANCHESTERPICADILLY

Railway station

Access: 800 m / 0.5 mi 5 min drive

BRIDGEWATER

Tourist attraction

Access: 970 m / 0.6 mi 5 min drive

OPERA HOUSE

Tourist attraction

Access: 1.45 km / 0.9 mi 9 min drive

URBIS EXHIBITION

Tourist attraction

Access: 1.61 km / 1 mi 7 min drive

MEN ARENA

Tourist attraction

Access: 1.61 km / 1 mi 6 min drive

CONVENTION CENTRE

Tourist attraction

Access: 1.93 km / 1.2 mi 7 min drive

MANCHESTER CITY FC

Tourist attraction

Access: 3.22 km / 2 mi 10 min drive

OLD TRAFFORD CRICKET

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

MANCHESTER UNITED FC

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 814 m² / 8761.815 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 650

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.7/5 1,126 reviews

John S. Couples - 2/11/2026 Confirmed reviews ALL

Hotel a little tired and showing its age however the bathroom had recently been refurbished, nice new suite, but I am not sure how long it will be before the paint peels off overpainted tiles. The view from the window was excellent but the widow (glass frame and double glazing fitments were filthy more akin to a third rate poorly maintained bed and breakfast. Paying for the parking was a nightmare. Accor should make it clear the the parking for the hotel altho’ convenient , is nothing to do with the hotel and whilst the receptionist pointed out the phone number to make the parking payment the company, Ringo, had suspended this service forcing me to download the app and subscribe to Ringo, this took a frustrating 15 minutes!

Thank you for taking the time to share your detailed feedback following your recent stay with us. We appreciate your kind words about the refurbished bathroom, the suite, and the excellent view from your room. We are, however, sorry to hear that other aspects of your stay did not meet your expectations. Your comments regarding the cleanliness of the windows, the overall condition of the room, and the WiFi connection have been shared with our team for review, as we continually strive to improve our facilities and guest experience. We also understand your frustration regarding the parking process with Ringo. While parking is independently managed, we will work to ensure clearer communication for our guests to make this process smoother in the future. Thank you again for your honest review. Your feedback is invaluable, and we hope to have the opportunity to welcome you back so we can provide a more seamless and enjoyable experience.

Brett C. Solo - 2/11/2026 Confirmed reviews ALL

When I arrived I had nice greeting from member from the team on Reception when I booked in as I had a early checkin he was checking on the System to see what room was available at the time I booked so he found me one and had a view room Which was great and I absolutely loved it and also when I went to Breakfast I had a nice greeting from the host at the door and the host told me where things are and everything and also I had a table with a good view while I was eating my Breakfast and when it was time to CheckOut I could leave my bag in left luggage and I could pick it up when done my visit round Manchester so from the moment I arrived until I CheckOut I give the hotel and my stay and the Staff 100% and I will definitely come back again soon

Thank you so much for your wonderful review! We are thrilled to hear that your stay with us was seamless from check-in to check-out, and that you enjoyed your room, the breakfast, and the views. We’re especially pleased that our team made such a positive impression—your kind words about our Reception and Breakfast hosts will be shared with them, and we know it will make their day. It’s fantastic to hear that the ALL App made booking easy for you, and that everything met your expectations. We can’t wait to welcome you back on your next visit to Manchester!

Katy G. Business - 2/9/2026 Confirmed reviews ALL

Reception staff were very welcoming and helpful . Great location overlooking Piccadilly gardens . Bed really comfortable and room clean and spacious

Thank you for your fantastic review! We’re delighted to hear that you enjoyed your stay, from our welcoming Reception team to the comfort and cleanliness of your room, as well as our central location overlooking Piccadilly Gardens. We also appreciate your feedback regarding the WiFi speed and will continue working to improve this for our guests. It’s wonderful to know you had such a positive experience, and we look forward to welcoming you back on your next visit to Manchester.

Peter R. Business - 2/8/2026 Confirmed reviews ALL

Heating didn’t work in the room I was allocated. No acknowledgment of Platinum status. I had to ask for water. The room was changed for second night. Again no water provided.

Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay fell short of expectations, especially regarding the heating issues, lack of acknowledgment of your Platinum status, and the repeated need to request water. This is not the experience we aim to provide our loyal ALL – Accor Live Limitless Platinum members. Your comments regarding service, room comfort, and check-in/check-out processes are very concerning, and we will share them with our team to ensure immediate improvements. We truly value your loyalty and hope to have the opportunity to restore your confidence in us during a future stay, providing the service and comfort you rightfully expect.

Hannah F. Business - 2/7/2026 Confirmed reviews ALL

I'm done with staying at this hotel. I've stayed here numerous times before because it's convenient location for business. However, the room quality is poor. If you book a large double you will end up with two single beds and a simple Ziplock top cover, which means you'll only end up sleeping on one side of the bed. You may as well book a single. The glazing is long overdue for replacement. It's filthy and even the secondary set of inner windows do not stop the awful draughts at night and certainly don't keep out any noise. The heating rarely works in the rooms. I've had to ask for portable heaters many times. The bathroom plumbing is shot to pieces. The last three times I've stayed there have been problems with the toilets not flushing properly or the cisterns continually refilling. Twice in the last few months I've had baths that have leaked and caused flooding on the floors. The first time the water ran out from under the bath and I had to use all the towels available to capture the water. My most recent stay this week, when I pulled the plug out of the bath, all the water flowed up from a drain that sits on the floor underneath the sink and bought up the most disgusting contents from that drain as it flowed up into the bathroom. I complained. I was assured that it would be fixed whilst I was out at work that day. When I return to reception they had no record of me reporting the incident. They said that they would investigate and let me know. They never did. Never an apology on the front desk. The room had not been cleaned, so that bathroom floor still had the drain contents over it. Bed not made, bathroom not cleaned, used glasses and cups not replaced, bins not emptied. All housekeeping had done was put extra towels in the room. There is no redeeming feature about this hotel. I do not recommend it as a place to stay.

Thank you for taking the time to provide such detailed feedback. We are extremely sorry to hear about the repeated issues you experienced during your stay. The problems with the room condition, heating, plumbing, cleanliness, and lack of follow-up from our team are completely unacceptable. Please accept our sincerest apologies for the frustration and discomfort this caused. Your comments regarding the need for full refurbishment, upgraded plumbing and heating, and improved service will be shared with our management team as a matter of priority. We truly regret that your stays did not meet the high standards we aim to provide, especially given your loyalty and repeated visits. We hope to have the opportunity in the future to restore your confidence in our hotel and provide the experience you rightfully expect.