Mercure Manchester Piccadilly Hotel

Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 912 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

ALLSAFE approved hotel

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LEVEL 3 LOUNGE & RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our accommodation(s)

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  912 reviews

TripAdvisor Rating  3.5/5  4,620 reviews

Racist attitude by staff!!

TripAdvisor rating 1.0/5

487mohitb Business - TripAdvisor review

A conveniently located hotel with a not so conveniently mannered staff. Sadly ill trained people who needs to understand 'Hospitality' from the 1st base. You will find club bouncers from xyz location to be way more soft spoken than the staff standing at this hotel's reception.

Dreadful experience

TripAdvisor rating 2.0/5

syreetah28 Business - TripAdvisor review

I stayed for one night at the Mecure in Manchester Piccadilly and was not impressed with the hotel from the start until the end of my visit. There was a sullen lady on reception who could barely raise a smile unlike her colleague who was welcoming and professional. There were only 3 lifts which took ages to come and once I entered the room it was freezing. My television didn't work and after calling reception 3 times with no answer on the 4th attempt I was told that maintenance would look into it. Maintenance never arrived. The lamp in the bedroom was also broken. There was no hot water and the heating was not working (though a small heater was provided) and so I had to boil water in order to wash. The breakfast was also lukewarm and tasteless. I have been to other Mercures and had a much better experience, Manchester Piccadily needs to do better!

Definitely recommend

TripAdvisor rating 5.0/5

Adriang2705 TripAdvisor review

Friendly customer service, great pillows, wonderful atmosphere and very tasty breakfast. Special shout out to Rose, Abbey, Neil, Ella, Rohini and Nora. Central location in Manchester so ideal for meetings and events.

Thank you so much for taking the time to leave your recent review on your stay. Its great to hear you enjoyed your stay and that certain key people stood out on your visit. We shall be sure to let them know the impact they had on your stay. We do hope we can welcome you back again soon. Thanks

Prosecco Afternoon Tea

TripAdvisor rating 5.0/5

Tracey P Friends getaway - TripAdvisor review

This is my third year having a Prosecco Afternoon Tea at this hotel..location is fantastic on third floor overlooking the Christmas Markets in Piccadilly. On arrival lovely greeting from Abbie who sat myself and my 3 friends in the window seats.. great views. Service by Abbie and Rose was superb… always on hand to make sure we was having a good time… thanks ladies you are so friendly and it was nice of you both to give us great service. Afternoon Tea was lovely with 4 fresh assorted sandwiches.. nice scones with clotted cream and several cakes and mince pies and Prosecco was good too. We all loved our time this afternoon and definitely book again. Cheers to this great hotel, great service and great quality of food with lovely views.

Thank you so much for taking the time to leave your recent review on your stay. Its great to hear you enjoyed your stay and that certain key people stood out on your visit. We shall be sure to let them know the impact they had on your stay. We do hope we can welcome you back again soon. Thanks

Renovation long overdue

Customer review rating 2.0/5

Roy Business - Confirmed reviews ALL

Old chamber maintenance long overdue. Quality price not good. Clothing waiter dirty. Lousy management quality.

Dear Roy J., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 1,901 reviews 9.2/10 Location
  • 3,204 reviews 3.7/10 Room
  • 2,352 reviews 7.5/10 Service
  • 188 reviews 1/10 WiFi
  • 1,366 reviews 2.5/10 Cleanliness
  • 1,235 reviews 3.9/10 Comfort
  • 855 reviews 7.4/10 Breakfast
  • 839 reviews 2.6/10 Amenities

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