Customer review rating 3.8/5 5,988 reviews
ALLSAFE approved hotel
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An ALLSAFE Clifton Environmental certified hotel
Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre
Check-in from 15h00
Check out up to 11h00
Paying
Portland Street
M1 4PH
manchester
united kingdom
Fax: (+)01612342819
Contact email :
sales.mercuremanchesterpiccadilly@jupiterhotels.co.uk
Check-in from 15h00
Check out up to 11h00
PICADILLY GARDENS : First Manchester
MANCHESTER AIROPRT At 14.48km / 9 miles
MANCHESTERPICADILLY At 0.8km / 0.5 miles
GPS :53.479874, -2.237445
All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.
Number of meeting rooms: 13
Maximum size: 814 m²
Maximum capacity: 800 people
Maximum banquet capacity: 650 people
100% genuine reviews from our guests
Find out moreFantastic Staff, Fantastic Experience and Fantastic Stay
Alicemay Business - 04/01/2021 Confirmed reviews ALL
My recent stay was exceptional from the moment I checked in to the moment I left. Due to my job, I didn't check in until 2145hrs, but this didn't compromise my welcome or my stay. I was given a very warm and cheery welcome. With the situation in the UK as it is, check-in wasn't as quick or straightforward as it normally is, there were a few extra forms to be filled in, an ID check and I to explain the reason for stopping, but this was made simple and didn't seem like a chore. If I had known prior to arrival that they needed to see my work ID; I would have removed the stickers and googly eyes, to save my self the embarrassment. Haha. From there; the changes to the hotel were explained and any questions I had at that point were answered. The staff made little alterations for me during my time there, so that my stay was the best it could be, such as; ensuring my breakfast was delivered to my room before 0600hrs rather than 0700hrs, as I left for work at 0645hrs. The rooms were perfect and the little additions made them homely and comfortable. Noise wasn't an issue either; the windows were almost sound proof, even with my room looking out onto the noisy Piccadilly Gardens, this meant working both days and nights during my stay- I got a fab sleep. Any little issues I had, once raised with reception were rectified. These were things that unless raised by a guest, housekeeping or estates would never know about. Cleanliess was brilliant around the hotel too, something that at the moment is very important. Alongside this all staff were donned with PPE and wore it correctly, which was good to see. Two Staff I wish to mention, who made a difference to my stay and really went above and beyond were Dan and Wes. These two incredible gentleman are a real asset to the company and couldn't have done anything more for me. 2020 has been an incredibly tough year for everyone. However, those in hospitality haven't received the same support as other industries, yet you're just expected to muddle through and succeed. But please know that you're smashing it!! You would have never known that the hotel was operating at reduced levels, as professionalism and quality was maintained at all times. I can't wait to return in the near future, no doubt with work, and then hopefully later on in the year for lesure. Keep up the hard work; the dedication to your job and your guests really does shine through!!
Did what it said on the tin
Richard D. Business - 22/12/2020 Confirmed reviews ALL
Friendly, helpful staff - your biggest asset - made my stay very pleasant. I thought that the hotel and my room were clean and safe and I enjoyed my stay. There were minor stay issues around confirming my card, also whether breakfast would be charged or complementary - it was the latter and very nice - but there's were resolved without issue. I would definitely stay at the Mercure again.
Clean and comfortable
Anonymous Business - 07/12/2020 Confirmed reviews ALL
Room was very clean and comfortable. Nice welcome from desk staff. Could hear noise from air conditioning throughout night.
Well located, outstanding service despite the current restrictions due to the pandemic.
Sherry Business - 30/11/2020 Confirmed reviews ALL
I felt safe and well taken care of during my stay. I would have loved to have experienced the restaurant and the food but i can understand the limits of the hotel's services due to the restrictions.. i would definitely come back..
Great staff upgrades us for birthday
Shaniece Families - 12/11/2020 Confirmed reviews ALL
Polite staff, loads of room in hotel , great location
Our most recent 20 reviews
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