Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 457 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Our accommodation(s)

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Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  457 reviews

TripAdvisor Rating  3.5/5  1,171 reviews

Good stopover on way to Plymouth to catch ferry.

Customer review rating 3.0/5

Bill D. Couples - Confirmed reviews ALL

Staff wonderful.Room dusty and a little tired. Remote control for tv was dirty and had to be cleaned before use. Still won’t stop us returning.

Giving Britannia Hotels a run for their money

TripAdvisor rating 1.0/5

Pollyanna1 TripAdvisor review

Checked in for 2 nights, left after 1. I stayed her 6 years ago and it was ok, but it’s only changed for the worse. Reception has moved to a pop up pod so that the bar can be extended. I had a room in the mews which I’d heartily recommend that you avoid. The place hasn’t seen any investment for years. It’s completely neglected, dated, flimsy and resting on its very nice exterior. There was no wifi AT ALL, shampoo & bath gel stuck on the wall at head height - superbly out of reach if you’re using the bath, the radiators tick all the time, the windows wouldn’t open after years of paint - although there was that much wood crumbled away if doubt that the single glazing would stay in the frame if they did open. Walls are thin. Then it started to rain and it sounded like there was a plane engine on the roof. It was hideous. I stayed in a shed. On another note - breakfast was lovely! Good Luck.

Ok but not great

Customer review rating 3.0/5

Ros H. Families - Confirmed reviews ALL

Staying for wedding. Staff friendly, room servicing poor, had to ask for towels and tea ingredients, hot water erratic. Wouldn’t recommend it as wedding venue.

Dear Ros H., Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly, but we're sorry to hear about the issues you experienced during your stay. Your comments are valuable to us, and we will be addressing these concerns to improve our services. Best Wishes, Frankie

Customer review rating 5.0/5

Steven C. Families - Confirmed reviews ALL

Always a good stay ,your staff are nice and friendly ,sorry to see abbie go a lovely person

Dear Steven c., Thank you so much for your kind words! We're thrilled to hear that you've consistently had a good stay with us at The Grange and that you've found our staff to be nice and friendly. We'll certainly miss Abbie, and we agree that she's a lovely person. Best Wishes, Frankie Front Office

Our favourite Bristol sleepover!

Customer review rating 4.5/5

C. Couples - Confirmed reviews ALL

The Grange is not posh but excellent.😊 We have stayed without complaint many times. We are welcome, a lovely clean room every time, great food without bouquets, welcome drink as well. Competitively priced with a lovely ancient tree. Go somewhere else and regret it

Dear Green C., Thank you for your wonderful feedback about The grange! We are thrilled to be your favorite choice for a Bristol sleepover. Your compliments about the cleanliness of our rooms, the quality of our food, and the warm welcome you receive are greatly appreciated. We look forward to welcoming you back to The Grange and hope to make each visit as enjoyable as the last Regards, Frankie

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Other web-users rate our hotel

  • 335 reviews 9.2/10 Location
  • 764 reviews 5/10 Room
  • 685 reviews 7.7/10 Service
  • 21 reviews 3.7/10 WiFi
  • 366 reviews 5.9/10 Food
  • 349 reviews 7.9/10 Breakfast
  • 235 reviews 4/10 Vibe
  • 234 reviews 4.4/10 Cleanliness

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