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Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 2,869 reviews

ALLSAFE approved hotel

Mercure Bristol North the Grange Hotel
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+ 20 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road
BS36 1RP bristol
united kingdom

Tel: +4401454355012

Fax: (+44)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 28.97km / 18 miles

  • By train

    BRISTOL PARKWAY At 4.83km / 3 miles

GPS :51.539042, -2.523471

Hotel services

The Brasserie at The Grange Non contractual photo

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
  • 7 Meeting rooms
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 68 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 68 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Free Onsite Parking
    • On site
  • Services for children
    • Board games available

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 155

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Bristol North the Grange Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,869 reviews

TripAdvisor Rating 3.5/5

1,046 reviews

Staff were so helpful and friendly.

TripAdvisor rating 5.0/5

Peter S 25/11/2021 TripAdvisor review

It’s the second time we have used the hotel. It’s such an excellent venue for us and our retriever. The grounds are magnificent and the staff very welcoming. The accommodation is very spacious and the breakfast first rate.

Lovely location for a wedding and Great Stay!

Customer review rating 4.5/5

Anonymous Friends - 20/11/2021 Confirmed reviews ALL

It was great!!! Amazing breakfast in the morning!!

Good stay

Customer review rating 3.5/5

Anonymous Couples - 15/11/2021 Confirmed reviews ALL

Staff very friendly , room ok hotel very nice

Customer review rating 3.0/5

Bridget R. Business - 04/11/2021 Confirmed reviews ALL

No hot water and room very dated with damp smell

comfortable stay

TripAdvisor rating 3.0/5

lulubellcornwall 29/10/2021 TripAdvisor review

We stayed for one night and were given a privilege room. It was on the fourth floor unfortunately, and we had to carry our own bags up the stairs, even though we are over 70, but there isn't a lift. Nice evening meal, but they couldn't give us a bill, nor the next morning, so we have no idea if wew ere charged correctly. Breakfast was okay, although the hot food had obviously been left on a hot plate so was a bit tough. Apart from that the staff were very pleasant and the surroundings lovely.

Lovely stay

Customer review rating 4.0/5

Frankie Families - 24/10/2021 Confirmed reviews ALL

Clean and tidy room. Good service generally, although it did take a few mentions to reception to get a travel cot in the bedroom for our toddler.

Well located

Customer review rating 3.5/5

Linda T. Families - 20/10/2021 Confirmed reviews ALL

Computer systems not working properly, food not great, need to improve hygiene measures

Good stay in lovely grounds

Customer review rating 5.0/5

Ron Couples - 17/10/2021 Confirmed reviews ALL

Pleasant and efficient staff.Clean hotel and room.Good breakfast and evening meal.

Worst Service!! would not recommend or book again!

Customer review rating 0.5/5

Kishore Business - 15/10/2021 Confirmed reviews ALL

Shower head and Knob was not working during my stay! when I reported at the reception, they said that they knew about this problem and they still gave me this room! I couldn't take bath. I asked for a solution to receptionist, He provided me a dirty jug to use for me to take bath. I was not happy at all and felt very much disappointment and had a worst stay! Ideally, they should have given me another room to stay and they didn't.

Noisy Room

Customer review rating 2.0/5

Mm Business - 15/10/2021 Confirmed reviews ALL

Worn and tired room - broken bed side tables etc. Room was located above some mechanical plant and so there was a constant whirring all night long.

Customer review rating 4.5/5

Martin B. Families - 15/10/2021 Confirmed reviews ALL

Very nice staff always polite

Quiet location

Customer review rating 4.0/5

Jay Business - 15/10/2021 Confirmed reviews ALL

Peaceful location after working long days in Bristol. Room fine, but in need of modernisation in the near future. Staff great

Lovely weeked break

Customer review rating 4.0/5

Karina E. Couples - 14/10/2021 Confirmed reviews ALL

We were visiting our aon who lives in Bristol. But also wanted to make a break of it. This was perfect nit too far from to2n but 3nough to feel away from it all

lovely hotel but missing a few things

Customer review rating 3.5/5

C M. Families - 13/10/2021 Confirmed reviews ALL

Stayed for an event, the grounds are lovely, although the car park had rubbish in it. The public areas are beautiful but the rooms are dated and tired. The new key card system, did not work, so we had to go to reception several times to get the cards reset.


Customer review rating 4.0/5

John F. Families - 11/10/2021 Confirmed reviews ALL

Nice hotel and friendly staff

Customer review rating 3.5/5

Anonymous Friends - 11/10/2021 Confirmed reviews ALL

We came for a reunion and stayed 2 extra nights. Receptionist lady was extremely helpful with room bookings and directions to places. The reunion staff - Rocky and the bar man Luis were great, as was the experienced gent in the resturant - i do not recall his name. Other staff, were all a bit new and needed a lot more direction!!! Breakfasts were a bit changeable - different procedures on all days - but food was enjoyable when the 'correct' order arrived. Location super - but geting to the hotel on the first time was interesting.

Not so good

Customer review rating 2.0/5

Mrs E. Business - 09/10/2021 Confirmed reviews ALL

No hot water on the Eve or morning we stayed there ! Smell in the room along with a rusty shower rail in the bathroom. Not the best !

Customer review rating 1.0/5

Jason S. Business - 08/10/2021 Confirmed reviews ALL

It was not a pleasant stay as I was given a jug for a shower as the shower was broke also there was no hot water so had to shower in cold water

Well located venue with nice aspect

Customer review rating 4.0/5

Steve J. Business - 07/10/2021 Confirmed reviews ALL

Our group stayed for 2 nights whilst working in the area. My room was spacious and was specced out as a wedding venue. The staff were friendly and the food was good.

Good Location for exploration

Customer review rating 4.0/5

Richard H. Couples - 06/10/2021 Confirmed reviews ALL

The Check-in was quick, efficient and very friendly, We had an Accessible room. It was very comfortable, but there is a problem that the hot water to the sink is at best tepid. The shower on the other-hand, is really good. The complementary drink was very good and welcome! The Hotel's location is excellent for heading out towards Somerset and possibly even Gloucestershire, as well as Bristol. It might be a good idea to provide guests with details of the Park and Ride for Bristol as parking in Bristol City Centre is very expensive and I think that the Guests would be very appreciative.

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