Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,215 reviews

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Mercure Gloucester Bowden Hall Hotel - Image 1
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Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, United Kingdom

Description

Hotel extras

  • On site parking, subject to availability

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,215 reviews

Customer review rating 4.0/5

Mafalda C. Couples - Confirmed reviews ALL

Over all it was ok, the rooms are spacious, the toilets, well ours was a bit disappointing, missing and cracked paint, the shower gel and shampoo smelled lovely, but no conditioner or Body lotion. Not a big variety or maybe the guy behind the bar doesn't know how to make cocktails! So much space around a bitty you don't have a swimming pool, jacuzzi, hot tub etc

Dear Mafalda, Thank you for taking the time to share your detailed feedback. We’re so pleased to hear you enjoyed your meal, especially the salmon cooked just as requested and the sirloin steak—your kind comments will be passed on to our kitchen team. We also appreciate your constructive observations. We’re sorry to hear that aspects of your room, particularly the bathroom condition, did not meet expectations, and we will be addressing this with our maintenance team. Your feedback regarding the in-room amenities has been noted as we review what we offer to guests. We regret that the bar experience and cocktail selection fell short on this occasion, and we’ll be looking into this with the team to ensure better consistency and knowledge going forward. Thank you again for your comments—they are invaluable in helping us improve. We hope to welcome you back and provide an even better stay next time. Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 5.0/5

Thomas B. Friends - Confirmed reviews ALL

Our stay at Boden Hall was a perfect place for our special celebrations. Staff were very accommodating and so kind. Rooms were very comfortable and both evening meal and breakfast was excellent especially as my husband was coeliac and they were very careful with his food with plenty of choice.

Dear Thomas, Thank you so much for your lovely review of Mercure Gloucester Bowden Hall Hotel. We are delighted to hear that Bowden Hall was the perfect setting for your special celebrations. It’s wonderful to know that you found our team kind and accommodating, and that your rooms were comfortable throughout your stay. We’re especially pleased that we were able to take great care in supporting your husband’s coeliac dietary requirements and provide plenty of suitable choice for both dinner and breakfast. Ensuring our guests feel safe and well looked after is very important to us, so your feedback is greatly appreciated. Thank you again for sharing your experience. We hope to welcome you back for many more special occasions in the future. Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

The service, professionalism, friendliness of the staff make this hotel exceptional. Sol and Rachel always superb, Tina and Joanne at breakfast excellent.

Dear David, Thank you so much for your wonderful review of Mercure Gloucester Bowden Hall Hotel. We are absolutely delighted to hear that you found the service, professionalism, and friendliness of our team to be exceptional. It’s especially rewarding to receive such kind recognition for Sol, Rachel, Tina, and Joanne—they will be thrilled to know their efforts made such a positive impact on your stay. Your feedback means a great deal to the whole team, and we truly appreciate you taking the time to share it. We look forward to welcoming you back again very soon. Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.5/5

Peter D. Couples - Confirmed reviews ALL

The room was large and comfy. The bed and pillows v nice. The staff extremely helpful polite and especially the two breakfast ladies ( all of you ) wonderful. I think there is a need for some more redecorating of rooms in places etc and eg the gravel path outside could be improved and have better edging and although I'm not a great fan of the pink cream style in lounge etc ( love the lampshades ) the sense was yes I'd gladly come again. The breakfast was AWESOME!!!!

Dear Peter, Thank you for taking the time to share such a detailed and thoughtful review following your stay at Mercure Gloucester Bowden Hall Hotel. We’re delighted to hear that you found your room spacious and comfortable, and that you enjoyed a great night’s sleep—there’s nothing better than a cosy bed and pillows. It’s also wonderful to know that our team made such a positive impression, especially our breakfast staff. We’ll be sure to pass on your kind words to them—they’ll be thrilled to hear your feedback. We really appreciate your constructive comments regarding areas for improvement, including décor and the exterior pathways. Guest feedback like this is invaluable as we continue to make enhancements to the hotel, and your observations have been noted. It’s fantastic to hear that you’d gladly return, and we’re especially pleased you enjoyed the “AWESOME” breakfast! We look forward to welcoming you back again soon. Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 3.5/5

Judith W. Couples - Confirmed reviews ALL

Warm welcome,very friendly staff. Would like a changing menu , and more choices.Pasta dishes and omelettes are our suggestions

Dear Judith, Thank you for taking the time to share your feedback following your stay at Mercure Gloucester Bowden Hall Hotel. We are delighted to hear you received a warm welcome and found our team to be very friendly—this is something we truly value and will be sure to pass on your kind comments. We also appreciate your suggestions regarding the menu. Guest feedback is very important to us, and your ideas for more variety, including dishes such as pasta and omelets, are helpful as we continually review and develop our food offerings. Thank you again for your review. We hope to welcome you back again soon. Kind regards, Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Other web-users rate our hotel

  • 357 reviews 9.6/10 Location
  • 953 reviews 7.2/10 Room
  • 1,134 reviews 9.4/10 Service
  • 37 reviews 5.3/10 WiFi
  • 505 reviews 5.8/10 Amenities
  • 478 reviews 9.2/10 Breakfast
  • 337 reviews 6.4/10 Cleanliness
  • 6 reviews 3.8/10 Wellness Area

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