Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,187 reviews

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Mercure Gloucester Bowden Hall Hotel - Image 1
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Mercure Gloucester Bowden Hall Hotel - Image 4
Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, United Kingdom

Description

Hotel extras

  • On site parking, subject to availability

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,187 reviews

TripAdvisor Rating  4.0/5  1,715 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Kate D. Couples - Confirmed reviews ALL

Excellent staff.great restaurant service and food.

Dear Kate, Thank you for your lovely feedback! We are delighted you enjoyed both our team’s service and the restaurant, we will be sure to pass your kind comments on to the staff. We hope to welcome you back again soon. Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.5/5

Andy F. Business - Confirmed reviews ALL

Excellent stay and noticed how good the staff were, friendly, professional and helpful. Only complaint the room was slightly dated and a faulty shaving mirror but large and spacious.

Dear Andy, Thank you for taking the time to share your feedback. We are delighted you had an excellent stay and that our team stood out as friendly, professional and helpful — I will be sure to pass on your kind comments to them. We also appreciate your constructive notes regarding the room décor and the shaving mirror. This will be shared with our maintenance and management teams so we can address it and continue improving the experience for our guests. We hope to have the pleasure of welcoming you back the next time you visit Gloucester. Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.0/5

Alexandra C. Couples - Confirmed reviews ALL

Impressive building and grounds, comfortable clean room. Excellent service at check in. Good value for money on the accor members account.

Dear Alexandra, Thank you for your lovely review! We are so pleased you enjoyed the building and grounds and found your room clean and comfortable. It is great to hear our team made a strong first impression at check-in, and that you felt you received good value as an Accor member. We truly appreciate your feedback and hope to welcome you back again very soon! Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.5/5

Adele B. Couples - Confirmed reviews ALL

Enjoyed our stay. Would come back

Dear Adele, Thank you so much for your kind feedback! We are delighted to hear you found the hotel clean and comfortable and that our team made a positive impression, they will be very pleased to know their service was appreciated. It was a pleasure having you stay with us, and we look forward to welcoming you back again soon! Kind regards Chelsea Pearce Customer Service Executive

Customer review rating 5.0/5

Julie G. Couples - Confirmed reviews ALL

Had a 3 day break, all staff were so friendly, they literally couldn’t do enough for you, the room was super clean and the bed was enormous. and really comfortable, the breakfast was amazing, beautifully cooked, locally sourced quality ingredients, and plenty of it, even the plates were warm, great choice at weekends when they serve a buffet breakfast, everything you could possible want and more, we ate in the restaurant twice In the evening again the food was full of flavour and plenty of it, the only fault I could possible say was the hotel was very warm, apart from that, it was marvellous and we will definitely be back

Dear Julie, Thank you so much for taking the time to leave such a wonderful review, we are absolutely delighted you chose us for your 3 day break! It’s fantastic to hear that our team made you feel so well looked after; we truly believe the little things make the biggest difference, and I will be sure to share your lovely comments with everyone. We are also pleased you enjoyed the cleanliness and comfort of your room, along with our breakfasts and evening meals. Our kitchen team takes great pride in using quality local ingredients, so your feedback will mean a lot to them. We really appreciate you mentioning the temperature in the hotel as well, guest comfort is very important to us and we will certainly review this to make sure it is just right. We can not wait to welcome you back again soon! Kind regards Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

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Other web-users rate our hotel

  • 362 reviews 9.5/10 Location
  • 917 reviews 6.9/10 Room
  • 1,117 reviews 9.3/10 Service
  • 37 reviews 5.5/10 WiFi
  • 501 reviews 5.6/10 Amenities
  • 455 reviews 9.2/10 Breakfast
  • 316 reviews 5.7/10 Cleanliness
  • 6 reviews 3.8/10 Wellness Area

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