Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,132 reviews

Mercure Gloucester Bowden Hall  Hotel - Image 1
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Description

Hotel extras

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,132 reviews

TripAdvisor Rating  4.0/5  1,602 reviews

Certificate of excellence 2024

Very enjoyable stay

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

An attractive hotel with good rooms. We were kindly welcomed by Henry. Our stay was comfortable and enjoyable. The evening meal choice we felt was limited but we still enjoyed it. Convenient for Gloucester and Cheltenham. We would certainly return.

Dear John B., Thank you for sharing your feedback with us! We're delighted to hear that you had a very enjoyable stay and that you found our hotel attractive and comfortable. It’s wonderful to know that Henry made you feel welcomed—he will be thrilled to hear your kind words! We appreciate your comments regarding the evening meal options, and we will certainly consider them as we strive to enhance our guests' dining experiences. We look forward to welcoming you back for another great stay near Gloucester and Cheltenham! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Really good hotel with friendly helpful staff

Customer review rating 4.5/5

Bhadar S. Business - Confirmed reviews ALL

The staff were very helpful and pleasant customers service was excellent

Dear Bhadar S., Thank you for your lovely feedback! We're so glad to hear that you enjoyed your stay and that our staff left such a positive impression. Providing excellent customer service is something we strive for, and it's wonderful to know that you found our team both friendly and helpful. We hope to have the pleasure of welcoming you back soon! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Beautiful location

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Gorgeous large room and bathroom

Dear sandy r., Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our beautiful location and found your room and bathroom to be spacious and gorgeous. We take great pride in providing a comfortable and luxurious experience for our guests. We hope to welcome you back soon for another delightful stay! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Overcharged

Customer review rating 0.5/5

Maurice J. M. Families - Confirmed reviews ALL

We had a night which had been gifted to my wife and I and where still charged the full rate for our stay. Food was of an inferior standard.

Dear Maurice J., Thank you for bringing this to our attention. We're truly sorry to hear about the issues you experienced during your stay, particularly with the charges and the food quality. This is not the standard we strive for, and we sincerely apologize for any inconvenience caused. I would like to personally look into the overcharge issue to ensure it is resolved promptly. Please feel free to contact me directly at gm…, and I will be able to investigate as I can see the reservation was made on boking.com and we have not charged you directly we had a VCC from Booking.com. We value your feedback and hope we can make it up to you on a future visit. Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Good location for a very enjoyable friends and family get together

Dear Judith C., Thank you for sharing your feedback! We’re happy to hear that our location made your friends and family get-together an enjoyable experience. It’s always a pleasure to be part of special moments like these. We hope to welcome you back for more great gatherings in the future! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

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Other web-users rate our hotel

  • 362 reviews 9.5/10 Location
  • 871 reviews 6.8/10 Room
  • 1,012 reviews 9.2/10 Service
  • 41 reviews 5.5/10 WiFi
  • 362 reviews 8.5/10 Breakfast
  • 296 reviews 5.7/10 Cleanliness
  • 6 reviews 3.6/10 Wellness Area

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