Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 4,953 reviews

ALLSAFE approved hotel

Information message

Mercure Gloucester Bowden Hall  Hotel
See on a map
+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED gloucester
united kingdom

Fax: (+44)01613880915

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS:51.834147, -2.188742

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Brasserie at Bowden

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines. Please be aware that rooms are only accessible using stairs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,953 reviews

TripAdvisor Rating 4.0/5

1,368 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Bowden Hall

TripAdvisor rating 4.0/5

phildenise2022 16/01/2022 TripAdvisor review

Very pleasant stay, nice hotel with a lot of history & great location and we enjoyed our lunch in one of the garden pods. Staff very friendly, and rooms comfortable and nice hotel grounds & local walks

A great Birthday treat.

TripAdvisor rating 5.0/5

nicktoms1963 14/01/2022 TripAdvisor review

I booked a couple of nights as a surprise birthday treat for my wife. When we checked in my wife mentioned to the lad on reception (Nathan) that it was a surprise birthday treat. I can only say that the service we received for the entire stay was excellent and the staff could not have been better. Some great unexpected surprises and even a birthday card. We will certainly use the hotel again and have already booked another Mercure in Bournemouth in February. Great stay.

Nice hotel

Customer review rating 3.5/5

Sue W. Couples - 11/01/2022 Confirmed reviews ALL

We stayed for our anniversary last Friday and Saturday. The hotel itself was lovely. Very nice hotel staff very friendly. Food was good. Very disappointed though that our room was not cleaned and no fresh towels provided etc after our first night. By the time we came back to our room it was 7 pm on Saturday and no housekeeping staff on duty. Reception staff said that we needed to have requested our room cleaned the night before - sadly we were never made aware that this was the case. Whilst we fully support all covid safe measures, cleaning of rooms can and should be done safely. If I wanted to clean my own room I would have stayed somewhere self catering - it’s not what you expect in a good chain. We heard other people complaining about the same thing. Shame because it really spoiled what would have been a lovely weekend.

Beautiful historic hotel

Customer review rating 4.5/5

Jane Couples - 11/01/2022 Confirmed reviews ALL

We came to Bowden Hall at a really quiet time. We loved the building, the decor and the history. The staff were lovely and couldn’t do enough for us. The food was delicious. We enjoyed spending time in the bar and lounge areas. We had an afternoon tea in one of the pods which was a really special experience. We found several interesting and beautiful walls nearby. We left feeling thoroughly relaxed and refreshed.

Customer review rating 2.0/5

Anne W. Families - 10/01/2022 Confirmed reviews ALL

I stayed there for my daughter’s wedding and spent the night before the wedding and the night of the wedding. But the room we had was 131 and was in the basement. I later found out that the room we were in was a dog friendly room. I was not happy with the room but because the wedding was so hectic and busy I just put up with it. I had booked 6 other rooms besides for family members the day of the wedding.

Dear anne W., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you could give me the details of your sisters room so that I can look into this for you both and if you settled the bill for both rooms so that I can arrange a refund on the two bedrooms. My email address is ga… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin

it was neither the worse hotel , or the best !

Customer review rating 3.0/5

Peter Couples - 10/01/2022 Confirmed reviews ALL

We were very disappointed with the state of the Bathroom , there was mould in the grouting of the tiles and all around the shower tray.

Good service but meal disappointing

Customer review rating 3.5/5

Andrew Friends - 09/01/2022 Confirmed reviews ALL

I stayed for a New Year event as one of a party, with a gala dinner on New Year's Eve. The service was good throughout, and the room was fine. However the meal for the gala dinner was disappointing. The main course (beef) was rather tasteless, and the dessert was very dry without cream or ice cream. At least I enjoyed the live band. Another problem was all public areas of the hotel were uncomfortably warm.

No lift 4th floor room

Customer review rating 4.0/5

Moyanna J. Friends - 08/01/2022 Confirmed reviews ALL

Very good staff restaurant manager and barman went the extra mile but stairs spoilt my stay. First meal exolant. New Years Eve meal not good main tasteless dessert choc overload and the cheese which No one could do justice too

Lovely room

Customer review rating 4.0/5

Brian G. Friends - 08/01/2022 Confirmed reviews ALL

Lovely hotel ,staff were really lovely

New Year Break

Customer review rating 4.5/5

Carlton A. Friends - 03/01/2022 Confirmed reviews ALL

I stayed on a two day package and was allocated a spacious room with good facilities. The food was good throughout my visit. The New Year Party was well organised with a live band, fireworks and disco.

A good hotel with friendly staff

Customer review rating 4.5/5

Peter L. Solo - 03/01/2022 Confirmed reviews ALL

Nice room and restaurant, comfortable facilities and good location. Excellent NYE dinner dance with excellent live band and fireworks.

Good food,nice people.

Customer review rating 4.0/5

Anonymous Couples - 03/01/2022 Confirmed reviews ALL

My partner is in a wheelchair and without a lift,and dependent on a very old and unreliable chair lift life was a bit difficult at times. The staff were brilliant and most helpful though and made the best of a difficult job. The food was excellent and the dining room staff were very efficient We would come and stay again if the access to upper floors was improved

Enjoyable Stay

Customer review rating 4.0/5

Stephanie S. Solo - 03/01/2022 Confirmed reviews ALL

Comfortable hotel with friendly and very efficient staff

Good stay

Customer review rating 4.0/5

Mel F. Couples - 02/01/2022 Confirmed reviews ALL

Very friendly staff made this return visit another good stay.

Nice location

Customer review rating 4.0/5

Stu Couples - 01/01/2022 Confirmed reviews ALL

Overnight stay as part of a trip to Gloucester Quays. Nice greeting from Nathan and decent a room. Bathroom was tired in need of a update and eggs at breakfast were tasteless,

Lovely relaxation

Customer review rating 5.0/5

Karen S. Couples - 30/12/2021 Confirmed reviews ALL

We stayed here after a family funeral and it was a little oasis of calm. We had a lovely welcome. A clean comfortable room. Fabulous evening meal in relaxed surroundings and an amazing breakfast. The best thing was we got a really good deal on the rate .

well located, pleasant helpful staff, excellent food, lovely hotel. However, no lift is a problem.

Customer review rating 4.5/5

Nigel P. R. Solo - 29/12/2021 Confirmed reviews ALL

I enjoyed my stay over Christmas and would definitely stay again. Nathan was particularly helpful. overall I was very satisfied. The only slight "niggle" was having to climb the stairs, although I was lucky, being on the first floor. It is quite a problem for disabled people.

Lovely period property with central position

Customer review rating 4.5/5

Helen C. Couples - 29/12/2021 Confirmed reviews ALL

We stayed at the Mercure and found the staff, though young, very polite.. Both reception and maitre in the restaurant were experienced … Food was very good and dietary needs well catered for. The decorations for Christmas were excellent and the COVID requirements well met. The place as a wedding and celebration venue is ideal and our request for lower floor accommodation with views was met, although opening and shutting the window of 228 really required a pole to access the catch.. I felt the lake needed a great deal of attention as it was a feature of the grounds, and reed planting and landscaping would really increase its photo potential.

Clean /efficient v/good food - Your staff wonderful !!

Customer review rating 4.5/5

J H. Solo - 29/12/2021 Confirmed reviews ALL

The thing that stood out for me was your wonderful staff, nothing was too much for them to make my stay comfortable. Being disabled it is a shame you cannot put in a proper lift but if you cannot you cannot. I was very impressed with the food, a good selection for anyone’s choice. Thank you to everyone behind the scenes. It was a pleasure to stay with you.

Couple of Nights on Business

TripAdvisor rating 5.0/5

Kevin H Business - 18/12/2021 TripAdvisor review

One of my favourite hotels, for its warmth, location, quietness, the kindness and attentiveness of the staff. All the rooms are comfortable, Park side views are always special whatever the time of year. Fine dining in the exclusive surroundings of a old Manor House type property. Always a pleasurable stay.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in gloucester