Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 4,914 reviews

ALLSAFE approved hotel

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Mercure Gloucester Bowden Hall  Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED gloucester
united kingdom

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS:51.834147, -2.188742

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Brasserie at Bowden

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines. Please be aware that rooms are only accessible using stairs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,914 reviews

TripAdvisor Rating 4.0/5

1,355 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable room, enjoyable breakfast, but unreliable internet connection.

Customer review rating 3.5/5

Richard C. Couples - 28/11/2021 Confirmed reviews ALL

We were happy with our room, which was warm, comfortable and had a good view. Breakfast was plentiful and enjoyable, although some of the hot items were a bit overcooked. The internet connection came and went. It seemed like there were probably more people trying to use it than the connection could support.

Very good location

Customer review rating 3.5/5

Anonymous Families - 28/11/2021 Confirmed reviews ALL

Plenty of parking. A good, friendly welcome at reception. We enjoyed a lovely walk in the hotel grounds. As an older person it was not easy to carry my luggage up several flights of stairs to my room. I would have expected more covid measures in busy areas of the hotel..I felt vulnerable in a busy reception area & when seated next to a busy coffee station in the restaurant at breakfast time. Service at breakfast not good. The meal and service at dinner was very good.

Lovely hotel a short drive from Gloucester

Customer review rating 4.5/5

Terence F. Couples - 28/11/2021 Confirmed reviews ALL

From start to finish the staff in this lovely old hotel made us feel our custom was important. The food and beverage service was to a high standard, and our room was clean and comfortable.

Good Location

Customer review rating 4.5/5

Lesley K. Couples - 28/11/2021 Confirmed reviews ALL

We enjoyed our stay very much, everyone very friendly and welcoming, The only downside was the service for our Thursday evening meal was extremely slow.

Reasonable stay

Customer review rating 3.0/5

Alan G. Couples - 26/11/2021 Confirmed reviews ALL

So I would say it was average, more a business hotel trying to get income from empty rooms. We did not complain at the hotel as the reception area was busy and open to all but to be honest the room 136, was not that clean. first we had a dead wasp on the dirty windows , we had a lady bird bug land on the bed the first night and on the last day we noticed a small nest of them in the corner of the ceiling. The bathroom floor was ingrained with dirt in the wooden floor joints,. The skirtings were very dirty around the bathroom and the toilet pan and the room it self was dusty on the shelfs ,headboard and picture. i did take some photos but have not managed to send an email to the hotel as yet. Restruant: the food was not very hot, on most occasions and the ambiance was not great.

Dear Alan G., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Only stayed for one night

Customer review rating 3.5/5

Terry Business - 26/11/2021 Confirmed reviews ALL

Good facilities good rates comfy bed quiet lot of Cora doors. Only draft larger beer are from a bottle not a lot to choose from the menu for such a nice hotel

short break

Customer review rating 4.0/5

Jks Couples - 26/11/2021 Confirmed reviews ALL

enjoyable stay breakfast and dinner good

Great room, fantastic staff, overpriced meal

Customer review rating 4.0/5

Matt Business - 26/11/2021 Confirmed reviews ALL

Nathan on the front desk was s credit to your company, very friendly and helpful. The superior room was lovely, I was very pleased. The only letdown was the room service meal. I felt this was overpriced for the quantity and quality of the meal provided.

Good stay

Customer review rating 4.0/5

Ray G. Friends - 25/11/2021 Confirmed reviews ALL

Very nice, clean and vomfortable

CLEAN, GOOD STAFF

Customer review rating 4.5/5

Anonymous Business - 25/11/2021 Confirmed reviews ALL

ARRIVED, SLEPT, ATE & LEFT...ALL TROUBLE FREE.

Lovely countryside location

Customer review rating 4.0/5

Mrs. F. Friends - 25/11/2021 Confirmed reviews ALL

All the staff were very pleasant throughout our stay but a special mention should be made to the receptionist (sorry no name but think she was probably Polish). Nothing was too much trouble for her & she was always readily available to provide "lift service" . Our room was generally very tidy but lacked TV & telephone instructions. We appreciate this was probably due to Covid restrictions but small notices could be stuck either on the wall or nearby desk to avoid handling. The tiling in the shower room was badly in need of some new grout to as presently there is a lot of black mould.

Lovely stay

Customer review rating 4.0/5

Norma I. Couples - 24/11/2021 Confirmed reviews ALL

Friendly and helpful staff from check in through to departure. Good size room. Very dog friendly with great walks in the grounds and beyond. Room service and breakfast were both very good.

Amazing staff

Customer review rating 4.5/5

Emma Couples - 23/11/2021 Confirmed reviews ALL

We came away for a 2 night stay, the staff were amazing from the reception staff to the dining staff, they were all amazing

Located in a ideal setting, Comfortable stay.

Customer review rating 4.0/5

Nick C. Solo - 23/11/2021 Confirmed reviews ALL

The staff looked after me well. The food was ok. On the down side I did notice some dirt on the window frame and some paint was starting to flake off. I saw rust on the bathroom door hinge.

Excellent Stay

Customer review rating 5.0/5

Anthony M. Couples - 23/11/2021 Confirmed reviews ALL

Had a lovely stay for my girlfriends birthday. Hotel was lovely, Staff were excellent couldn’t fault it. The highlight of our stay was when we booked the vipod they have in the gardens. That was fantastic and the waiter there was a credit to the hotel.

Comfortable one night stay

Customer review rating 4.0/5

Kara Couples - 23/11/2021 Confirmed reviews ALL

Hotel is in a good location, quiet and in nice grounds. Staff were friendly and welcoming and the room was clean, spacious and comfortable.

Very nice service

Customer review rating 5.0/5

Mihaela Couples - 23/11/2021 Confirmed reviews ALL

People at reception were lovely and the same next day at breakfast, they saw my request from breakfast that I wanted a cake with a candle for my boyfriend birthday, as a surprise and they did. It was a nice touch. Thank you all

One night stay

TripAdvisor rating 3.0/5

pamelabramble 14/11/2021 TripAdvisor review

Location lovely, welcome excellent, room average, very clean bathroom. Stay let down by evening meal and breakfast. Evening meal was very disappointing although chicken burger was OK. My meal very poor. Breakfast also very poor.

Excellent stay again!

TripAdvisor rating 5.0/5

brendanb898 17/10/2021 TripAdvisor review

This is our third stay at this lovely hotel and we will definitely be back. You are made to feel so welcome by the friendly staff and nothing is too much trouble for them. The rooms are clean and tastefully decorated and the beds are really comfortable. The food is excellent and the waiting staff are friendly and helpful. The hotel is in a lovely setting with beautiful grounds and is also just a short drive from Gloucester. Highly recommended!

Thank you for your great review it was a pleasure to welcome you back hope to see you again soon

It's okay but I will not stay there again. Staff is great.

TripAdvisor rating 2.0/5

thebipedtrotter 29/09/2021 TripAdvisor review

For the price I paid, I've ha better hotels. Room is too small and no aircondition. It was late summer but it's a bit hot. Breakfast is good - usual english breakfast, cereals, fruits, tea, coffee, and pastries. No lift. Hotel is old. Our toilet was the old style of pump. You must wait until it gets full before you use it. I've stayed in Ibis and Novotel before and I couldn't complain. It's my first time with Mercure and experience was not good. So maybe I'll stick with Novotel or Ibis next time. I am going to give 5-star to staff though. They were helpful. Just hotel is not good.

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