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Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating 4.3/5 4,768 reviews

ALLSAFE approved hotel

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Mercure Gloucester Bowden Hall  Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED gloucester
united kingdom

Tel: +4401452255012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS :51.834147, -2.188742

Hotel services

Brasserie at Bowden

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 72 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 72 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Spanish
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • On Site
    • On site
    • Private
Well-being
  • Fitness Suite
    • On site

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines. Please be aware that rooms are only accessible using stairs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,768 reviews

TripAdvisor Rating 4.0/5

1,346 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Fantastic all round

Customer review rating 5.0/5

Jane E. Couples - 20/10/2021 Confirmed reviews ALL

From the minute we stepped in the staff just couldn’t have been nicer and more welcoming. Our little dog Peggy was completely catered for. The food was wonderful. Thank you guys.

Birthday treat.

Customer review rating 4.0/5

Jm Couples - 19/10/2021 Confirmed reviews ALL

Arriving early at Bowden Hall the Receptionist could not have given us a warmer welcome. We walked into Gloucester centre (about 5 miles in the whole flat walk) and had a fabulous day before returning and booking in. Room was big and spacious. Only let down by pillows that should have been thrown away months ago as completely useless head support and lumpy. Bed could have done with a topper mattress as basically two beds zipped together down centre, and zip very apparent when lying on it. Strange there was only one pack of two biscuits rather than either none or two as two of us were staying in room, as this came across a bit penny pinching. Popped down to bar for drink. Bar area layout was spacious but did not feel comfortable and welcoming in layout, rather just chairs and tables spaced out here and there in large hall. Some thought to layout to make it feel more welcoming would be good. Would have been nice to have piped music in bar area, rather than just what drifted through from restaurant area. Sleep apart from mentioned bed issues was excellent and room was quiet overlooking front gardens which was pretty pawned area down to pond. Bathroom had one light not working, and could have been cleaned much better around bottom of bath/shower gkass as big grubby brown marks on bath by pivot point of glass. Reported at checkout hopefully done by time next guest's checked in. Breakfast was timed start slots which worked well as very busy restaurant. Breakfast selection was excellent and cooked well. On the whole a few niggly let down points on hotel, but overall a fabulous stay.

Wonderful stay. Stay exceptional.

Customer review rating 5.0/5

Paula C. Couples - 19/10/2021 Confirmed reviews ALL

Room was delightful. Food exceptional. Staff 10/10.

Good stay

Customer review rating 4.5/5

Kelsa Couples - 19/10/2021 Confirmed reviews ALL

Lovely stay, fab staff and food but the hotel looked a little tired in places.

Great staff, good food and excellent location

Customer review rating 4.5/5

Andrew M. Couples - 19/10/2021 Confirmed reviews ALL

We spent three days at Bowden Hall and it lived up to expectations. The food was very good although there was a limited dinner menu for gluten free meals. The staff were excellent and very helpful. I would single out the maintenance manager who helped me with charging my electric car. Nothing was too much trouble. Downside was our bathroom which had seen better days and presumably is in line for modernising in the not too distant future.

Excellent stay

Customer review rating 4.5/5

Brendan B. Couples - 19/10/2021 Confirmed reviews ALL

The staff, the food and the room were all excellent! We had a wonderful stay at Bowden hall.

Good Stay, Excellent food and staff

Customer review rating 5.0/5

Phil B. Couples - 19/10/2021 Confirmed reviews ALL

We had a lovely two night stay at your hotel, staff very helpful, clean rooms would highly recommend the hotel.

very enjoyable stay

Customer review rating 5.0/5

Hh Couples - 18/10/2021 Confirmed reviews ALL

Rooms was very spacious and the bed very comfortable. The young staff were well trained, helpful, very pleasant people

Great stay

Customer review rating 4.0/5

Michelle Friends - 18/10/2021 Confirmed reviews ALL

This was the first time staying at the hotel, although I have visited a few times for conferences. The room was lovely, an enjoyable stay as I was attending an event. Nathan was very welcoming and nothing was too much trouble. Thank you.

Cotswolds Break

Customer review rating 3.5/5

Gail Solo - 18/10/2021 Confirmed reviews ALL

I arrived the day before the main group holiday was due to start. I was pleasantly surprised to find that I had a large room and good facilities. I probably wasn't so happy that I found that I would have to search out things like coffee/milk, towels and toiletries owing to staff shortages! I enjoyed the breakfasts as they were 'serve yourself ones', and my food preferences were catered to for the three course evening meal. The hotel stands in a really lovely setting and the staff were extremely polite/friendly! I arrived without a car and I found that the taxi drivers would charge between £12 and £15 to the nearest town of Gloucester. All in all I had a good stay and the hotel provided a good base for my touring holiday!

Customer review rating 4.0/5

Mike Couples - 18/10/2021 Confirmed reviews ALL

All the staff were very friendly and obliging. We were pleased with the room, very comfortable lounge area. The day we arrived, we booked a table in the restaurant for 8pm. But we're told at the restaurant there were no tables free owing to 2 coach parties and we would have to eat our meal off a coffee table in the lounge. The coffee tables were very low. We were not happy at all. We ordered our food and eventually the manager found us a table, by the time we started our meal it was 9pm. So the next evening we booked a meal for 8pm, we were promised by reception that this was guaranteed, however the same situation happened again, and we were found a table later. We were very dissapointed as these 2 days was for a special occasion. We consider this poor management.

Excellent stay again!

TripAdvisor rating 5.0/5

brendanb898 17/10/2021 TripAdvisor review

This is our third stay at this lovely hotel and we will definitely be back. You are made to feel so welcome by the friendly staff and nothing is too much trouble for them. The rooms are clean and tastefully decorated and the beds are really comfortable. The food is excellent and the waiting staff are friendly and helpful. The hotel is in a lovely setting with beautiful grounds and is also just a short drive from Gloucester. Highly recommended!

Thank you for your great review it was a pleasure to welcome you back hope to see you again soon

Excellent location for nearby towns and sites

Customer review rating 4.0/5

Anonymous Couples - 16/10/2021 Confirmed reviews ALL

Pleasant welcome. Comfortable room and enjoyable meal.

Customer review rating 4.5/5

Anonymous Families - 16/10/2021 Confirmed reviews ALL

We all as family and friends enjoyed our stay at the hotel staff were very helpful polite and friendly however getting together to celebrate the wedding of my brother ,at least 15 of us have tested positive for covid we do hope that you and staff are well

Good location, pleasant surroundings very relaxing

Customer review rating 4.5/5

John M. Friends - 16/10/2021 Confirmed reviews ALL

The hotel was well located in a quiet spot, but not too far from all amenities. Staff were helpful and friendly

Good but could do better

Customer review rating 3.5/5

Russell C. Friends - 15/10/2021 Confirmed reviews ALL

Lovely hotel. Somewhat difficult to find even with sat nav. Needs more directions on way to hotel. This hotel definitely needs a elevator. Our room was on fourth floor with forty four steps to reach it. Appreciate this is a listed building but this could still be achieved. The food was excellent but the restaurant facilities was not spacious enough to accommodate the volume of guests in a efficient way..

great

Customer review rating 5.0/5

A T. Couples - 15/10/2021 Confirmed reviews ALL

staff very friendly and extremely helpful. lovely comfortable bed. Good quality breakfast

Comfortable Stay

Customer review rating 4.0/5

Claudette Families - 13/10/2021 Confirmed reviews ALL

On arrival I was greeted by friendly and helpful staff at reception. My twin room was clean, though no wardrobe, just a minimal space to hang a few items. It was my birthday weekend whilst there, and dinner on the first day went well. Day two evening meal our group had over an hour wait for starters. No apologies as to why. On checking out two family members were charged twice for their room. In closing, I felt that there were good points and areas that could improve. I thought your booking system wasn't very clear which is why the error occured with the over charging.

It's okay but I will not stay there again. Staff is great.

TripAdvisor rating 2.0/5

thebipedtrotter 29/09/2021 TripAdvisor review

For the price I paid, I've ha better hotels. Room is too small and no aircondition. It was late summer but it's a bit hot. Breakfast is good - usual english breakfast, cereals, fruits, tea, coffee, and pastries. No lift. Hotel is old. Our toilet was the old style of pump. You must wait until it gets full before you use it. I've stayed in Ibis and Novotel before and I couldn't complain. It's my first time with Mercure and experience was not good. So maybe I'll stick with Novotel or Ibis next time. I am going to give 5-star to staff though. They were helpful. Just hotel is not good.

Great hotel

TripAdvisor rating 5.0/5

JohnWill1076956 08/09/2021 TripAdvisor review

A great hotel set in wonderful gardens. The staff and service was excellent. The hotel was clean tidy and in a good position close to motorway. The room was well equipped and clean. We had dinner and breakfast which was very enjoyable.

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