Mercure Gloucester Bowden Hall Hotel 4 stars

We spent three days at Bowden Hall and it lived up to expectations. The food was very good although there was a limited dinner menu for gluten free meals. The staff were excellent and very helpful. I would single out the maintenance manager who helped me with charging my electric car. Nothing was too much trouble. Downside was our bathroom which had seen better days and presumably is in line for modernising in the not too distant future.

The staff, the food and the room were all excellent! We had a wonderful stay at Bowden hall.

We had a lovely two night stay at your hotel, staff very helpful, clean rooms would highly recommend the hotel.

Rooms was very spacious and the bed very comfortable. The young staff were well trained, helpful, very pleasant people

This was the first time staying at the hotel, although I have visited a few times for conferences. The room was lovely, an enjoyable stay as I was attending an event. Nathan was very welcoming and nothing was too much trouble. Thank you.

I arrived the day before the main group holiday was due to start. I was pleasantly surprised to find that I had a large room and good facilities. I probably wasn't so happy that I found that I would have to search out things like coffee/milk, towels and toiletries owing to staff shortages! I enjoyed the breakfasts as they were 'serve yourself ones', and my food preferences were catered to for the three course evening meal. The hotel stands in a really lovely setting and the staff were extremely polite/friendly! I arrived without a car and I found that the taxi drivers would charge between £12 and £15 to the nearest town of Gloucester. All in all I had a good stay and the hotel provided a good base for my touring holiday!

All the staff were very friendly and obliging. We were pleased with the room, very comfortable lounge area. The day we arrived, we booked a table in the restaurant for 8pm. But we're told at the restaurant there were no tables free owing to 2 coach parties and we would have to eat our meal off a coffee table in the lounge. The coffee tables were very low. We were not happy at all. We ordered our food and eventually the manager found us a table, by the time we started our meal it was 9pm. So the next evening we booked a meal for 8pm, we were promised by reception that this was guaranteed, however the same situation happened again, and we were found a table later. We were very dissapointed as these 2 days was for a special occasion. We consider this poor management.

This is our third stay at this lovely hotel and we will definitely be back. You are made to feel so welcome by the friendly staff and nothing is too much trouble for them. The rooms are clean and tastefully decorated and the beds are really comfortable. The food is excellent and the waiting staff are friendly and helpful. The hotel is in a lovely setting with beautiful grounds and is also just a short drive from Gloucester. Highly recommended!

Pleasant welcome. Comfortable room and enjoyable meal.

We all as family and friends enjoyed our stay at the hotel staff were very helpful polite and friendly however getting together to celebrate the wedding of my brother ,at least 15 of us have tested positive for covid we do hope that you and staff are well

The hotel was well located in a quiet spot, but not too far from all amenities. Staff were helpful and friendly

Lovely hotel. Somewhat difficult to find even with sat nav. Needs more directions on way to hotel. This hotel definitely needs a elevator. Our room was on fourth floor with forty four steps to reach it. Appreciate this is a listed building but this could still be achieved. The food was excellent but the restaurant facilities was not spacious enough to accommodate the volume of guests in a efficient way..

staff very friendly and extremely helpful. lovely comfortable bed. Good quality breakfast

For the price I paid, I've ha better hotels. Room is too small and no aircondition. It was late summer but it's a bit hot. Breakfast is good - usual english breakfast, cereals, fruits, tea, coffee, and pastries. No lift. Hotel is old. Our toilet was the old style of pump. You must wait until it gets full before you use it. I've stayed in Ibis and Novotel before and I couldn't complain. It's my first time with Mercure and experience was not good. So maybe I'll stick with Novotel or Ibis next time. I am going to give 5-star to staff though. They were helpful. Just hotel is not good.

A great hotel set in wonderful gardens. The staff and service was excellent. The hotel was clean tidy and in a good position close to motorway. The room was well equipped and clean. We had dinner and breakfast which was very enjoyable.