Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating 4.3/5 4,141 reviews

ALLSAFE approved hotel

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Mercure Gloucester Bowden Hall Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Ski hire facilities (nearby)Paying
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED gloucester
united kingdom

Tel: +4401452255012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS :51.834147, -2.188742

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room with 1 double bed Garden side

  • Max. number of persons: 2
  • Wireless internet in your room

Classic room, garden side - 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Superior suite with 1 double bed

  • Max. number of persons: 2
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Bathrobe

Accessible double room - 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

Brasserie at Bowden

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bar at Bowden

Non contractual photo

The Bar offers a range of wines, beers, cocktails, carefully selected gins, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,141 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,281 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Lovely area, so glad to arrive in daylight as the surrounding area is superb.

Customer review rating 4.0/5

Dan W. Business - 15/04/2021 Confirmed reviews ALL

The lady on reception was fantastic, very enthusiastic and helpful. I ordered burger and chips, and I must say I wasn't expecting a great deal. But so pleasently surprised by one of the very best burgers I have ever had. The chips as well were really good. The condiments were quality not the usual cheap shite you come to expect. It was really nice to stay at the hotel in even covid conditions. I will definitely return to explore the area when lockdown is completely ended. My visit was because of a site visit and it is 2 to 3 hrs from home. The same lady was actually still at work when I checked out in the morning, still smiling and is an asset to the hotel. My only niggle was being charged a room service fee for food that you have to collect from reception and it's not made clear when ordering. I would rather had known in advance and it wouldn't have been a problem. It was worth it. Just rather i was told it's X, rather than its Y but we seek an extra £5 on the bill. Thank you Mercure.

No sanitary items

Customer review rating 4.0/5

Anonymous Business - 06/04/2021 Confirmed reviews ALL

The stay was very nice, my only issue was there was no sanitary products available in the rooms or at reception.

Business Trip in Lockdown

TripAdvisor rating 5.0/5

Malcolm C Business - 04/04/2021 TripAdvisor review

This was my second visit to the Bowden Hall, during this current lockdown period, the service was again excellent. The Reception Team are always welcoming and enthusiastic, after a long day and late in the evening, it is appreciated! They take a real pride in recognising the arriving guests, particulary regular Accor Group guests. I will be back!

Business Again!

Customer review rating 4.5/5

Malcolm C. Business - 03/04/2021 Confirmed reviews ALL

Travelling from one project to another, before heading home, enthusiastic welcome from reception on my arrival was a tonic!

Friendly, Comfortable Stay in a Peaceful Location between Gloucester and Cheltenham

Customer review rating 4.0/5

Lucy B. Families - 29/03/2021 Confirmed reviews ALL

Needed to stay here for a couple of nights between house move. Dog friendly. Good Room Service Food

Comfortable stay

Customer review rating 4.0/5

Graham C. Families - 17/03/2021 Confirmed reviews ALL

Warm comfortable room with peasant view, grab and go breakfast disappointing and not good value for money. No inhouse food available on day of arrival.

Convenient yet peaceful location

Customer review rating 5.0/5

Ana Solo - 12/03/2021 Confirmed reviews ALL

First stay in hotel since covid restrictions. Warm welcome, excellent staff, spotlessly clean. Felt very safe and would definitely stay again. Thank you

Cold

Customer review rating 2.0/5

James E. Business - 12/03/2021 Confirmed reviews ALL

Lovely room as usual - I stay a lot for work as CEO of a special school trust based nearby. Heating didn’t work from my arrival at 5pm until approximately 10pm. The room was very cold and very uncomfortable to work in as a result. Staff were very helpful but I was told Hooper wasn’t working.

Dear James E., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

been better place recently

Customer review rating 3.0/5

Tim Business - 11/03/2021 Confirmed reviews ALL

been better places recently , evening meal was disgusting , not a fan of collecting my meals and having to go outside in the cold with the one way system , and no proper crockery all disposable paper and plastic not good for the enviroment !!!

Dear Tim W., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are operating a Covid secure environment and following all of the government guidelines with regard to both room service and our one way system We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future once all of the current restrictions are lifted. Sincerely,

Good service

Customer review rating 5.0/5

Anonymous Business - 10/03/2021 Confirmed reviews ALL

Very comfortable stay with very good COVID precautions

Dear Graeme R., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good service

Customer review rating 3.5/5

Anonymous Couples - 06/03/2021 Confirmed reviews ALL

Staff very willing but facilities inadequate

Dear Annabelle G., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very comfortable stay with friendly staff

Customer review rating 4.5/5

G P. Business - 05/03/2021 Confirmed reviews ALL

Good breakfast, comfortable beds and lovely and clean.

Welcoming stay

Customer review rating 5.0/5

Inkie B. Business - 17/02/2021 Confirmed reviews ALL

The staff at Bowden Hall couldn't have made us feel more welcome. They catered for our every need as we were using the conference facilities. The rooms are very superior quality - large double bed, quiet room with beautiful views and all the little extras i.e tea/coffee making facilites in the room. I couldn't fault anything and highly recommend a stay here. Thank you to all the wonderful staff for a wonderful stay.

Nice stay

Customer review rating 3.5/5

Mark T. Business - 12/02/2021 Confirmed reviews ALL

Good location for my stay. Hotel very pleasant, food ok under the current circumstances, although a bottle of beer @ £4.90 was a tad steep. Room very spacious and warm. Ventilation good. Bathroom has a few issues - shower leaked and could hardly turn the hot water tap to the sink

Lockdown stay

Customer review rating 3.5/5

Michael Solo - 12/02/2021 Confirmed reviews ALL

I stayed during lockdown while moving house. Services were obviously reduced and the hotel seemed to be on minimum staffing, but the staff were always helpful. Food and drinks could be ordered and taken to my room, which was good. Covid precautions were generally fine although for some reason the front door was kept locked all day and so a staff member had to be summoned to open it. This reduced the social distancing, albeit only for a few seconds.

Accommodating and extremely friendly staff !

Customer review rating 5.0/5

Philippa W. Business - 08/02/2021 Confirmed reviews ALL

We were very well looked after and any issue we had was promptly rectified.

Very relaxing, wonderful location

Customer review rating 5.0/5

Andy G. (. Business - 07/02/2021 Confirmed reviews ALL

Great location, very well set out to give best experience during this pandemic. As s Key Worker then a location like this helps de stress at the end of the day. Would very much like to stay here under normal circumstances.

Good Stay

Customer review rating 5.0/5

Helen Business - 06/02/2021 Confirmed reviews ALL

Really nice, beautiful location, excellent food and lovely staff, very friendly and extremely accommodating.

Noisy heating system and miscommunication

Customer review rating 1.5/5

Anonymous Business - 04/02/2021 Confirmed reviews ALL

Thanks for the email. I did have a couple of issues: The heating system was so noisy it woke me up at 2am. It was so loud I truly thought that someone was doing construction work outside my room, hence a poor nights sleep ensued. Secondly, I was told that I needed to bring a letter from my work advising you what I was doing staying in the hotel. You never asked me for the letter, hence a waste of time. Finally, I was told that food would not be available at the hotel. However on arrival I was greeted by a sign asking me to support the hospitality industry and to order food from the hotel, which I would have happily done but I had brought my own.

kind staff in difficult times

Customer review rating 4.0/5

Esther N. L. Families - 02/02/2021 Confirmed reviews ALL

We had a great arrival and booked in quickly. Unfortunately the room we had been assigned had a loud humming noise in it. This really triggered my son's sensory issues and so we had to request to be moved. Once this happened we had a lovely nights sleep.

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