Mercure Gloucester Bowden Hall Hotel 4 stars

Courteous receptionist and very friendly. Felt very welcome. The room was clean and tidy. The restaurant was very safe and the food was lovely. COVID was dealt with very well. One thing that might not be so good in winter is having to go outside because of the one way system.

Warm, comfortable large rooms with excellent beds. Roomy bathroom with excellent facilities - endless hot water in the shower with an excellent flow. Covid protocols were well established and adhered to completely by the staff. Staff were friendly and helpful. We stopped for three nights and the champagne on arrival was waiting chilled in the room. Dining was good with a good selection of meals and wines. We didn't receive our advertised afternoon tea because we asked for it on our last full day only to learn that you need to book it a day in advance. We were provided with scones and clotted cream as an alternative. All in all an excellent break in a very pretty part of the world.

all good

Clean, friendly and in a great location. Restaurant is a disappointment, very expensive and not that good for the price.

Beautiful spot for a relaxing break with excellent measures to keep everyone safe

The Hotel was clean and tidy and one way systems re Corvid were mostly working well. Staff very friendly, wearing masks but we would have felt better if the restaurant staff were wearing gloves as well. The evening meals were superb, nicely presented, hot and very tasty, the breakfast however although pre ordered and pre timed was warm and not very appealing. Tables and chairs were sanitised after each person. All in all a very pleasant stay.

Slightly put off at first by having to queue outside to book in - especially having been notified that I could book in on-line (not possible). However that was soon resolved, and staff did their best in these difficult circumstances. Nice room (Privilege), and very comfortable. Evening meal was well managed, and suitably socially distanced, with staff properly protected etc. Despite problems of dealing with Covid precautions in an an old building, it was well managed and comfortable. Very good location, all clean and comfortable.

Attractive setting, but difficult to locate, especially with poor road signs in the area. Beds comfortable, daily room service good, friendly staff, but very little wardrobe and drawer space in the room. Serving of breakfast could be improved, eg provide side plates instead of lumping everything on to one plate (which, for one thing, turned the packed butter into liquid!).

We enjoyed our stay with you.The rooms were very comfortable and clean. The breakfast and evening meals we had were in the hotel were very good.

Nice outdoor and relaxing environment.

Great superior room 441. Rest of hotel is getting tired. Bar food disappointing with little effort made.

Hotel and grounds well maintained - all virus protection protocols in place. Staff excellent, Food and drink of good quality and ample servings

our first break of the year. Having missed out on 2 holidays this year due to the pandemic. We really enjoyed it nice comfortable room. Very informative staff great food and drinks,and we had great weather to for our adventures out and about in Gloucestershire. Wanted to stay another night but we had to get back home as we were expecting a delivery.. Thoroughly enjoyed our stay.

Just returned from a 2 night stay at your hotel and we had a very pleasant stay . We weren’t sure what to expect with the Covid measures, but everything was well organised. Hand sanitizers at every door entrance and every floor of the hotel . Face masks mandatory throughout the building . This didn’t detract from our stay . We would be happy to stay again and felt safe while we were there .

Family of 3, with food allergies, staying for 2 nights during lockdown. Thought the staff did incredibly well under difficult pandemic circumstances.