Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 461 reviews

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Mercure Norwich Hotel - Image 1
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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  461 reviews

TripAdvisor Rating  3.5/5  1,086 reviews

Great pre-half marathon stay!

TripAdvisor rating 5.0/5

Tom_j_s_91 TripAdvisor review

I stayed at the Mercure Norwich the night before a half marathon, and it was just what I needed. The bed was amazingly comfortable, and the room temperature was perfect for a restful sleep. The evening meal and BReakfast provided much needed carbs and plenty of options! The reception staff were welcoming and even wished me good luck for the race, which was a lovely touch. Would certianly stay again!

Great New Year's Eve party!

TripAdvisor rating 5.0/5

lesleyfleetwood2 TripAdvisor review

We attended the New Year's Eve party event and had a great time. The room and tables looked very attractive with the meal served efficiently and promptly. The live band and the disco were both really good and played a variety of music to suit everyone. All of the staff were excellent - friendly, courteous and helpful. Next morning we enjoyed the substantial buffet breakfast, a good start to 2025!

Good stay

Customer review rating 4.0/5

David H. Couples - Confirmed reviews ALL

Everything was alright

Dear David, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

A wonderful return to a hotel we got married in 26 years ago

Customer review rating 5.0/5

Sandra Families - Confirmed reviews ALL

We booked the new years evening event as the dinner format and menu suited us, no children was much appreciated as I feel it is the one night where it’s more for adults. We had a bit of an upsetting g few weeks over the holidays and were a bit sad but once we arrived at the hotel we really felt that by carrying on and coming was the best option. We took some lovely photos to make new memories, the room and tables were beautifully decorated and the food was outstanding. We aren’t drinkers but the included fizz was very nice. We found the band and the disco to be just what we needed to help cheer us up and we all got up and danced the night away. The rooms were very comfortable and we were very pleased we had booked to stay as well. I’ll be happy to return next year maybe under happier circumstances. Oh yes and breakfast the next morning was delicious.

Dear Sandra, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Fabulous New Years Eve

TripAdvisor rating 5.0/5

Rosanne G TripAdvisor review

Attended the New Years Eve party and stayed overnight. The NYE party was great. Well arranged, decorated tables. Good food, welcome and midnight prosecco. Excellent, friendly service from all staff we encountered. Live band were brilliant, playing two sets and seeing us into the new year in style. Supporting disco also great. Room was really comfortable, clean, warm and well appointed. Great shower. Breakfast was excellent with great, plentiful choice and friendly staff. Lots of parking on site and easily accessed off. It's our second NYE here and probably not our last.

Thank you for your kind review I am glad you had a lovely New Years with us. I will pass your kind comments onto all the staff. Have a fabulous 2025

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Other web-users rate our hotel

  • 148 reviews 8.8/10 Location
  • 445 reviews 7.9/10 Room
  • 543 reviews 9.3/10 Service
  • 11 reviews 6.4/10 WiFi
  • 212 reviews 9/10 Breakfast
  • 197 reviews 8.3/10 Comfort
  • 195 reviews 7.6/10 Cleanliness
  • 121 reviews 4.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.