Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 430 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  430 reviews

TripAdvisor Rating  3.5/5  1,068 reviews

Business meeting

TripAdvisor rating 5.0/5

Lucy B TripAdvisor review

This was a great venue for our meeting. Good sized meeting rooms, Friendly staff, great food and drink and a very convenient location for everyone to get to. We will definitely be using the mercure in the future for business meetings. Thank you very much

Excellent hotel with good gym

TripAdvisor rating 5.0/5

Mark W TripAdvisor review

Stayed at the Mercure hotel great location to airport and really friendly staff, used the gym had good selection of weights and also fitness training Would definitely recommend for anyone using the airport as very close only a 2 minute drive away

Thank you for your lovely review Mark

Great staff who couldn't do enough to help

Customer review rating 5.0/5

Jack Business - Confirmed reviews ALL

Nice clean, cozy room. Friendly staff.

Dear Jack, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Nothing special

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Reservations managed to book us in for the wrong weekend despite emailing confirmation for the correct dates!! Rooms need updating as carpet threadbare in places.

Dear Alison, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Lovely stay

Customer review rating 5.0/5

Shane Couples - Confirmed reviews ALL

Lovely stay at the hotel. Peaceful and quiet sleep. Friendly staff. Good range of drinks at the bar.

Dear Shane, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

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Other web-users rate our hotel

  • 140 reviews 8.9/10 Location
  • 415 reviews 7.8/10 Room
  • 519 reviews 9.5/10 Service
  • 10 reviews 3.8/10 WiFi
  • 198 reviews 8.7/10 Breakfast
  • 189 reviews 8.3/10 Comfort
  • 186 reviews 7.8/10 Cleanliness
  • 117 reviews 4/10 Vibe

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