Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 527 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • Family friendly hotel with on-site restaurant and bar

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  527 reviews

Customer review rating 2.5/5

Abigail W. Couples - Confirmed reviews ALL

the staff are excellent shout out to the reception staff very clean but needs updating

Dear W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Stuart Collins

Customer review rating 4.0/5

Liz W. Friends - Confirmed reviews ALL

I was a little worried given the reviews but ni, it wasn’t noisy at all and yes it was a little old school and maybe needs a refurb but was simply a traditional hotel and had decent sized rooms with all you would normally expect including biscuits and water. Less keen in having the water in cans as once open you can’t reseal. Bed was rather firm and pillows the opposite but all in all a pleasant stay with friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stuart Collins General Manager

Customer review rating 4.5/5

Gordon F. Business - Confirmed reviews ALL

Really friendly and helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stuart Collins General Manager

Customer review rating 5.0/5

Jeremy T. Business - Confirmed reviews ALL

Lovely quiet room, very comfy bed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stuart Collins General Manager

Customer review rating 5.0/5

Michelle M. Business - Confirmed reviews ALL

Always a good stay at the mercure

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stuart Collins General Manager

Other web-users rate our hotel

  • 172 reviews 8.6/10 Location
  • 464 reviews 7.5/10 Room
  • 561 reviews 9.4/10 Service
  • 12 reviews 4/10 WiFi
  • 219 reviews 8.4/10 Comfort
  • 199 reviews 8.6/10 Breakfast
  • 193 reviews 7.2/10 Cleanliness
  • 121 reviews 4/10 Vibe

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