Mercure Norwich Hotel 4 stars

Name: Mercure Norwich | 4 Star Hotel - ALL
Address: 121 131 Boundary Road, NORWICH, NR3 2BA, GB
Telephone: +441603294330
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 466 reviews

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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

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Mercure Norwich Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.

Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes. For something more casual, the Lounge offers snacks and lighter dining options.

Norwich is best known for the cathedral and castle, which dominate the skyline. But there are many things to see and do in and around Norwich. From the National Trust's beautiful Blickling Hall to the picturesque medieval streets of Elm Hill, Norwich.

Welcome to Mercure Norwich! Our team is thrilled to have you stay with us. We hope you enjoy your time in Norwich and our convenient location near the city centre and airport. Let us know if there is anything we can do to make your stay more comfortable.

Stuart Collins, Hotel Management

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A four-star hotel that offers convenience, comfort and style.
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic Room with 1 king size bed and 1 sofa

4 pers. max

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

+44 1603 294330

+44 161 388 0915

NORWICH

Railway station

Access: 5.15 km / 3.2 mi 10 min drive

ROYAL NORWICH

Golf course

Access: 500 m / 0.31 mi 10 min walk

NORWICH CASTLE

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

THEATRE ROYAL

Entertainment/theatre district

Access: 1.5 km / 0.93 mi 5 min drive

CASTLE MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 307 m² / 3304.517 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 466 reviews

TripAdvisor Rating 3.7/5 1,126 reviews

John R. Couples - 6/13/2025 Confirmed reviews ALL

Excellent bed. Excellent breakfast and friendly staff.

Dear John R., We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Steve D. Business - 6/13/2025 Confirmed reviews ALL

Had a lot of help from all the staff including Abbey at reception

Dear Steve D., We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins

Chris H. Business - 6/10/2025 Confirmed reviews ALL

Regularly stay at the hotel and the family atmosphere is great

Dear Chris H., We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins

Business

Kevin O 6/10/2025 TripAdvisor review

14 days spent in the hotel with work, no problems at all. All the staff are amazing and couldn't go far enough to help us. Kayleigh and Craig are especially helpful. Menu gets updated every 6 months and always enough on there to choose from. Thanks for everyone who makes this a second home to me.

Thanks Kevino for you lovely review, we enjoy having you stay with us even if it is for work! Lovely to hear my team are looking after you well.

Nice little stay, very friendly staff

Tuono2402 Business - 6/9/2025 TripAdvisor review

Have stayed here now numerous times whilst in the city on business, never disappoints. Would recommend based on location and value.

Thanks Tuono, we are glad you enjoyed your stay and hope to welcome you back soon.

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Web-users rating

Other web-users rate our hotel

170 reviews 8.8/10 Location
449 reviews 7.9/10 Room
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.