Mercure Norwich Hotel 4 stars

Name: Mercure Norwich | 4 Star Hotel - ALL
Address: 121 131 Boundary Road, NORWICH, NR3 2BA, United Kingdom
Telephone: +441603294330
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 343 reviews

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121 131 Boundary Road, NR3 2BA NORWICH, United Kingdom

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Mercure Norwich Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.

Those looking to relax further are invited to The Brasserie, where they can enjoy a carefully prepared meal from a selection of internationally inspired dishes. For something more casual, the Lounge offers snacks and lighter dining options.

Norwich is best known for the cathedral and castle, which dominate the skyline. But there are many things to see and do in and around Norwich. From the National Trust's beautiful Blickling Hall to the picturesque medieval streets of Elm Hill, Norwich.

Welcome to Mercure Norwich! Our team is thrilled to have you stay with us. We hope you enjoy your time in Norwich and our convenient location near the city centre and airport. Let us know if there is anything we can do to make your stay more comfortable.

Stuart Collins, Hotel Manager

ALLSAFE approved hotel

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
A four-star hotel that offers convenience, comfort and style.
10 conference rooms with the largest up to 400 delegates
Located only 1.5km from Norwich International Airport and close to the UEA
Complimentary guest parking for 225 cars

Our accommodation(s)

Room

Classic room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

Room

Classic room with 2 single beds

2 persons

Bedding 2 x Single bed(s)

Room

Classic Room with 1 king size bed and 1 sofa

4 persons

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

Room

Privilege room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

+44 1603 294330

+44 161 388 0915

NORWICH

Railway station

Access: 5.15 km / 3.2 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Great Stay

Sue Couples - 11/22/2023 Confirmed reviews ALL

Lovely clean room, great breakfast what more can you ask for!

Dear Sue-Ellen, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Just right for work and the airport

Pb Business - 11/22/2023 Confirmed reviews ALL

The Food could do with some attention , just slight tweeks here and there on the quality, just a slight upgrade to say the Burger patty as I thought it was a bit bland . The breakfast sausages were over done compared to usual . The room was ok as work were paying but maybe the carpets have actually had their day , lower 100 level , why not instal hard flooring like other hotels that I stay in as its way more hygienic for all. Also a softer pillow rather than the sometimes hard pillows .

Dear Phillip, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Clean and lovely hotel

Kerri Friends - 11/21/2023 Confirmed reviews ALL

We spent the night at Mecure celebrating my husband 60th. The staff put up decorations for me and also upgraded us. Friendly and helpful staff, clean hotel and lovely food.

Dear Kerri, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel and Happy Birthday to your husband! Thank you for your kind comments regarding our staff and lovely food, I am glad they made your night away special. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Single night for local party event

Peter C. Friends - 11/21/2023 Confirmed reviews ALL

We stayed after an excellent party that evening. The room was clean and comfortable. Ample parking. The event food and breakfast next morning were both excellent.

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel especially those regarding our food and great staff! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Tired room

David H. Couples - 11/21/2023 Confirmed reviews ALL

Upgrade to a suite, no safe, no iron or ironing board. Great coffee machine but no coffee pods, had to ask a reception. Room very tired, carpet threadbare in places. On a positive note, staff were great and food was good

Dear David H., Thank you for taking the time to tell us about your experience at the Mercure Norwich Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and thank you for your kind comments regarding our staff. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stuart Collins General Manager

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Web-users rating

Other web-users rate our hotel

96 reviews 8.5/10 Location
322 reviews 7.6/10 Room
397 reviews 9.2/10 Service
8 reviews 3.6/10 WiFi
138 reviews 7.6/10 Cleanliness
122 reviews 8.7/10 Breakfast
86 reviews 4.8/10 Vibe
81 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.