Mercure Norwich Hotel

Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 185 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

ALLSAFE approved hotel

Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

  • By plane

    NORWICH INTL At 2.57km / 1.6 miles - Shuttle free

  • By train

    NORWICH At 5.15km / 3.2 miles

GPS:52.653127, 1.266738

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  185 reviews

TripAdvisor Rating  3.5/5  893 reviews

60th Birthday Party

TripAdvisor rating 5.0/5

carldF3327GB TripAdvisor review

Hired The City Suite for 60th Birthday Party. Gill was party planner and had excellent service from the start. Nothing was too much trouble. Perfect night, all staff went above and beyond to ensure all ran smoothly. Offered special rate for guests to stay the night also.

Thank you for your kind review, I had rep[orts that you were all dancing the night away. I am delighted you chose to hold your celebration with us and we had the opportunity to look after you.

Alway fantastic

Customer review rating 5.0/5

Darren Couples - Confirmed reviews ALL

Great staff

Dear Darren, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Norwich Hotel

Review

TripAdvisor rating 5.0/5

camdeb Couples - TripAdvisor review

Great stay at the Mercure Norwich. Very comfy beds, lovely room! Superb breakfast! Very friendly and welcoming staff, especially the reception team! All in all a very good stay thank you! We will be back to the Mercure Norwich!

Thank you for a lovely review. We are looking forward to welcoming you back.

A Good Stay

TripAdvisor rating 4.0/5

506stuartp Solo travel - TripAdvisor review

Have some good friends staying from up north and I decided to stay the weekend for 3 nights 5-8th August. Room was very comfortable bathroom facilities were very good then breakfast was very good and tasty. The staff were very helpful especially when had things requested to be cooked. Poached eggs etc. Also was given Oat milk when requested it. I would defiantly stay again.

Thank you for your kind review, we look forward to welcoming you back to Sunny Norwich

Mercure Norwich

Customer review rating 4.0/5

R M. Solo - Confirmed reviews ALL

One night. Easy to find and well located for me. Good car parking. Pleasant and helpful staff. No lift and i was on the second floor! just as well I am pretty fit and agile!. Bedroom perfect for my needs and very quiet. efficient air con, good shower comfy bed. Dinner: I only had a snack but it was fine. Breakfast: good and bad. Allergen cards at strategic points very good! other hotels should take note. Availability of non gluten options appeared good. however, i felt the hot buffet looked a little tired and the bread rolls had been out for too long and were basically hard. otherwise all good and i would return.

Dear Robert, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Norwich Hotel

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Other web-users rate our hotel

  • 57 reviews 7.4/10 Location
  • 182 reviews 6.6/10 Room
  • 179 reviews 9/10 Service
  • 85 reviews 5.9/10 Cleanliness
  • 55 reviews 3.3/10 Vibe
  • 52 reviews 2.4/10 Amenities
  • 51 reviews 7.6/10 Breakfast
  • 26 reviews 5.7/10 Value

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