Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 433 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  433 reviews

TripAdvisor Rating  3.5/5  1,068 reviews

Nothing special

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Reservations managed to book us in for the wrong weekend despite emailing confirmation for the correct dates!! Rooms need updating as carpet threadbare in places.

Dear Alison, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Lovely stay

Customer review rating 5.0/5

Shane Couples - Confirmed reviews ALL

Lovely stay at the hotel. Peaceful and quiet sleep. Friendly staff. Good range of drinks at the bar.

Dear Shane, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Always nice to be back.

Customer review rating 5.0/5

Paul B. Business - Confirmed reviews ALL

Like I haven't been away!

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Well located for our needs

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Easily accessible for our stay for visiting sick relative in hospital

Dear Emily, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Excellent stay

Customer review rating 5.0/5

Gopal G. Couples - Confirmed reviews ALL

It was amazing to stay in this hotel, and the location is perfect, close to a supermarket and close to the University. Perfect to visit university.

Dear Gopal, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

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Other web-users rate our hotel

  • 140 reviews 8.9/10 Location
  • 415 reviews 7.8/10 Room
  • 519 reviews 9.5/10 Service
  • 10 reviews 3.8/10 WiFi
  • 198 reviews 8.7/10 Breakfast
  • 189 reviews 8.3/10 Comfort
  • 186 reviews 7.8/10 Cleanliness
  • 117 reviews 4/10 Vibe

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