Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 462 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  462 reviews

TripAdvisor Rating  3.5/5  1,088 reviews

Fabulous new year 2024

TripAdvisor rating 5.0/5

shirley f TripAdvisor review

We have been away over night to for new year every year but the Mercure hotel Norwich was great. There isn’t one thing we could fault at all. Staff so friendly, food was brilliant including breakfast, rooms were more than adequate for us. 100% go again 👍 One of our friends had forgotten his cuff links ! The manager even went out of his way to supply him with a pair what more can you say

Thank you for your kind review I am glad you had a lovely New Years with us. I will pass your kind comments onto all the staff. Have a fabulous 2025

Was ok

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were best part,very friendly…rooms comfortable but dated

Dear Mr H., Thank you for taking the time and trouble to complete a survey following your recent stay at The Mercure Norwich. We are delighted you found our staff very friendly and rooms comfortable, I will share all your comments with my team. Yours sincerely, Stuart Collins General Manager

Goodtimes

Customer review rating 4.5/5

Maxine T. Friends - Confirmed reviews ALL

Seventeen years of attending New Year here apart from Covid. Great time, great food and service.

Dear Maxine, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Great pre-half marathon stay!

TripAdvisor rating 5.0/5

Tom_j_s_91 TripAdvisor review

I stayed at the Mercure Norwich the night before a half marathon, and it was just what I needed. The bed was amazingly comfortable, and the room temperature was perfect for a restful sleep. The evening meal and BReakfast provided much needed carbs and plenty of options! The reception staff were welcoming and even wished me good luck for the race, which was a lovely touch. Would certianly stay again!

Thank you for your kind rating Tom, its lovely to hear you chose us before your epic run! I am glad we got you fully rested and fuelled up for the day and i hope your half marathon went well! All the best

Great New Year's Eve party!

TripAdvisor rating 5.0/5

lesleyfleetwood2 TripAdvisor review

We attended the New Year's Eve party event and had a great time. The room and tables looked very attractive with the meal served efficiently and promptly. The live band and the disco were both really good and played a variety of music to suit everyone. All of the staff were excellent - friendly, courteous and helpful. Next morning we enjoyed the substantial buffet breakfast, a good start to 2025!

Thank you for your kind review I am glad you had a lovely New Years with us. I will pass your kind comments onto all the staff. Have a fabulous 2025

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Other web-users rate our hotel

  • 147 reviews 8.7/10 Location
  • 446 reviews 7.8/10 Room
  • 538 reviews 9.3/10 Service
  • 11 reviews 5.7/10 WiFi
  • 209 reviews 9/10 Breakfast
  • 196 reviews 8.2/10 Comfort
  • 194 reviews 7.7/10 Cleanliness
  • 122 reviews 4.5/10 Vibe

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