Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 443 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  443 reviews

TripAdvisor Rating  3.5/5  1,076 reviews

Ladies night event

TripAdvisor rating 5.0/5

Victoria Jane B TripAdvisor review

We hired the Mercure Hotel for our Ladies Night. Gill was amazing and so helpful leading up to the event. The evening was a complete success and the staff were fantastic. Food was great and the entertainment kept everyone on the dance floor! Would highly recommend for any event.

Thank you for your kind review Victoria. I am glad Gill looked after you well. I hope you return to us soon!

Very nice stay

TripAdvisor rating 5.0/5

Richard S TripAdvisor review

Food very good burger very nice and freshly cooked room service dead on time Room clean and comfortable plenty of hot water, housekeeping have done an excellent job Very nice receptionist very helpful Easy check out and ordered Yaris prompt All good

Thank you for your kind review, I am glad you had a lovely stay and hope to see you again soon!

Great location near airport

TripAdvisor rating 5.0/5

SteveM7890 TripAdvisor review

Stayed here for business. Great location near the airport. Found staff here very welcoming and helpful. Rooms are spacious and beds are really large and comfortable. Enjoyed a good nights sleep. Really good choice at breakfast. Will stop again.

Thank you for your kind review, I am glad you had a lovely stay and hope to see you again soon!

Great hotel!

Customer review rating 5.0/5

Catherine Business - Confirmed reviews ALL

Had a lovely stay here for business. Staff were great, bed super comfy and lovely room service

Dear Catherine, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Great Stay

Customer review rating 5.0/5

Angela Business - Confirmed reviews ALL

One night stay for business. Room perfect. Dinner perfect. Breakfast perfect. Staff perfect.

Dear Angie, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 145 reviews 9/10 Location
  • 429 reviews 7.9/10 Room
  • 527 reviews 9.4/10 Service
  • 10 reviews 6/10 WiFi
  • 203 reviews 8.8/10 Breakfast
  • 193 reviews 8.2/10 Comfort
  • 190 reviews 7.9/10 Cleanliness
  • 116 reviews 3.9/10 Vibe

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