Mercure Tunbridge Wells Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.000 comentários

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Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Descrição

Extras do hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

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Localização do hotel

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Telefone
Fax +44 161 388 0915

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

THE MALLOWS

Foto não contratual

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  1.000 comentários

Classificação no TripAdvisor  3.5/5  1.506 comentários

First night at the mercure

Classificação TripAdvisor 5.0/5

Louis H Avaliação certificada TripAdvisor

Down here for work sadly… however Had a great first night at the hotel! A few issues during the night due to guests setting off fire alarms, however the staff were brilliant with the situation! The waiting staff and food were brilliant, Tom the bar man was very accommodating over the evening and kept us happy.

Tom. Great guy

Classificação TripAdvisor 5.0/5

Ted M Avaliação certificada TripAdvisor

Bit of drama last night but woke up to a right turn around. Tom sorted everything out and made us feel relaxed.top man Very nice guy and very helpful acted calm and composed in a situation last night and dealt with it no problems. Top guy Big shoutout to Tom

Great

Classificação TripAdvisor 5.0/5

Simon B Avaliação certificada TripAdvisor

Great food in the restaurant. Room very clean. Staff very friendly. Friendly reception on arrival. Finn in the restaurant was very attentive as we're all the staff

Our stay at Mercure Tunbridge Wells

Classificação TripAdvisor 4.0/5

donnetinir Romântica - Avaliação certificada TripAdvisor

We where very happy with our stay at Mercure Tunbridge Wells staff all very helpful just to mention some names Victoria at reception very bubbly and made us feel at home as soon as we've checked in , breakfast chef Linda no problems with any requests we had and also house keeping Roma And Lily And Kim super girls we definately stay again restaurant staff very accomodating .The room 122 could be looked at ,furniture all chipped and carpet broken, something you dont espect in a 4 stars hotel

Dear donnetinir, Thank you for sharing your experience of your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that you found our staff to be helpful and accommodating, and it's wonderful to know that Victoria, Linda, Roma, Lily, and Kim left a positive impression on you during your visit. I'll be sure to pass on your kind words to them, as I'm sure they'll be thrilled to hear about the impact they had on your stay. However, we apologize for the condition of room 122. Maintaining high standards of comfort and cleanliness is paramount to us, and we regret that the furniture and carpet did not meet your expectations. Please rest assured that we will address this issue promptly to ensure that all our rooms are in top-notch condition for our guests. We truly value your feedback as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, John Mitchell Operations Manager

Piacevole sorpresa

Classificação TripAdvisor 5.0/5

alyx1907 Viagem a sós - Avaliação certificada TripAdvisor

Soggiornato in questo hotel per caso a causa di un volo cancellato. La struttura é piuttosto attempata e assomiglia ad un tipico cottage di campagna inglese. Molto retro ma sicuramente di forte impatto visivo. Le camere sentono sicuramente il peso degli anni ma nonostante questo sono assolutamente comode, pulite e ben tenute. Il letto è enorme e discretamente comodo. Tutto in ordine e ben curato. L’accoglienza al desk é stata eccezionale, la signora alla reception è stata super cordiale ed efficiente nonché molto empatica, davvero un valore aggiunto. Check out rapido ed efficiente anche se con meno cordialità. A mezz’ora di auto da Gatwick è inoltre molto comodo per raggiungere l’aeroporto. Una piacevole sorpresa.

Dear alyx1907, Thank you for sharing your feedback about your recent stay at Mercure Tunbridge Wells Hotel. We are delighted to hear about your experience and appreciate your detailed comments. We're pleased to hear that you found the hotel's structure, with its older and charming English country cottage style, to be visually impactful. We take pride in our unique character and ambiance, and it's wonderful to know that you appreciated it. It's also great to hear that despite the vintage charm of the rooms, you found them comfortable, clean, and well-maintained. Your comfort and satisfaction are very important to us. We're especially thrilled to hear that you had an exceptional welcome at the front desk. Our team strives to provide friendly and efficient service to all our guests, and it's rewarding to receive your compliments. We understand your mention of the quick and efficient check-out experience, and we appreciate your feedback on this aspect as well. Thank you for choosing Mercure Tunbridge Wells Hotel, and we hope to have the pleasure of welcoming you back in the future if your travels bring you to the area. Best regards, John Mitchell Operations Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 251 comentários 9.2/10 Localização
  • 971 comentários 6.4/10 Quarto
  • 1.004 comentários 8.6/10 Serviço
  • 8 comentários 7.6/10 Wifi
  • 585 comentários 6.2/10 Comida
  • 422 comentários 6.8/10 Limpeza
  • 416 comentários 8.3/10 Café da manhã
  • 244 comentários 4.5/10 Atmosfera

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.