Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, GB
Telephone: +441892628298
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 985 reviews

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

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Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover. We are accepting Christmas Dining & Party bookings! Get in touch to learn more.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Fraser Johnston, Hotel Manager

Hotel extras

8 fully-equipped meeting rooms for up to 130 guests
18th Century Georgian oast house with original features
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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1 night | 1 adult

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Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

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1 night | 1 adult

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Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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Fees and taxes included

1 night | 1 adult

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 985 reviews

TripAdvisor Rating 3.5/5 1,668 reviews

Great!

andrew E 12/9/2024 TripAdvisor review

Great hotel, really friendly staff, food and drinks are decent, good menu and seems like it’s all homemade. Tia that works on the bar is fantastic! Pulls a top pint and what a lovely person she is! Very much enjoyed the evenings in the hotel bar with Tia looking after us! I’ll be back! 👍

My stay

Connor W 12/8/2024 TripAdvisor review

Had an amazing service by Tim very polite and gave a good tour of the menu. A wonderful selection on the menu, service was extremely quick and food was amazing and well presented would definitely recommend to anyone staying at this hotel as all staff are lovely and welcoming

Hotel stay

Leeandjoanne_9 12/8/2024 TripAdvisor review

Hotel is perfect location for trip……..,,…………..Food was very good tonight, and great service from Tim and Holly. …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

Nice stay, good food

Luke T 12/8/2024 TripAdvisor review

I was happily Greeted by Jasmin at reception, she explained and helped to book me in. Then i was Greeted by Holly and Tim at dinner time. I was served with a very nice size serving of squid and then a nice tika masala. I have stayed here before on business and the food is always very nice as

Nice stay

Ashleigh Families - 12/7/2024 Confirmed reviews ALL

We had a pleasant stay - I chose this hotel over premier inn for a change. The rooms could do with updating and a bit more of a clean(dust webs, toilet seat, mould in bathroom), iron didn’t work and neither did the heated towel rail but it wasn’t worth worrying about. It was nice to have chocolates on the bed and biscuits too, you don’t get that in a premier inn! The staff were lovely - there was a mix up with our room and then later that night the keycard stopped working, plus we needed an extra towel and they were very helpful. Breakfast was nice just didn’t have scrambled egg, only blackcurrant jam and no ketchup but I didn’t ask so they may have accommodated requests.

Dear Alshleigh Thank you for your feedback! We're delighted to hear that you had a pleasant stay and appreciated the little touches like the chocolates and biscuits. It's also wonderful to know that our staff were able to assist you promptly and left a positive impression despite the hiccups. We sincerely apologize for the areas where we fell short, including the cleanliness of the room, the non-functioning amenities, and the breakfast options. Your comments have been shared with the housekeeping and maintenance teams to ensure these issues are addressed promptly. As for breakfast, we’re always happy to accommodate specific requests, so please don’t hesitate to let us know next time. We hope you'll consider staying with us again in the future so we can provide you with an even better experience. Thank you for choosing us!

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All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.