Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, United Kingdom
Telephone: +441892628298
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 986 reviews

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

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Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Fraser Johnston, Hotel Manager

ALLSAFE approved hotel

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
8 fully-equipped meeting rooms for up to 130 guests
18th Century Georgian oast house with original features
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

Room

Classic room with 2 single beds

2 persons

Bedding 2 x Single bed(s)

Room

Classic family room for 2 adults and 1 child

3 persons

Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room

Privilege room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

Room

Superior room with 1 double bed

2 persons

Bedding 1 x Double bed(s)

Room

Classic accessible room with 2 single beds

2 persons

Bedding 2 x Single bed(s)
Accessible room

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Excellent

Carl L 12/5/2023 TripAdvisor review

Excellent stay very warm and welcoming with friendly faces Rooms are spacious and comfortable The seminar room with food provided was well received from all our customers, would definitely stay again and recommend there services

Came for a business conference

simon b 12/5/2023 TripAdvisor review

Excellent venue great friendly staff, meeting room was just what we needed and would definitely recommend. Food in the restaurant was good and I have no complaints whatsoever, free parking for us and our guests and reasonable prices

Will definitely return again!!

linda b 11/30/2023 TripAdvisor review

Came here for breakfast to meet up with family before they left for their journey home. Food was excellent and the staff were so friendly & attentive. Lovely surroundings and cosy atmosphere. Will definitely be returning again soon!

Another great stay

Theresa C 11/28/2023 TripAdvisor review

Amazing stay as always we really enjoy staying here and the staff are brilliant especially Joanne at the bar she was very professional, helpful and interacted with the guests as if it was second nature to her she is in my mind a valuable member of staff

Dear G6365lltheresac, Thank you for your wonderful feedback! We're thrilled to hear that you had another amazing stay at Mercure Tunbridge Wells Hotel. It's heartening to know that our staff, particularly Joanne at the bar, contributed to making your experience memorable. We appreciate your kind words about Joanne's professionalism, helpfulness, and natural interaction with guests. Joanne is indeed a valuable member of our team, and we're grateful for your recognition. We look forward to providing you with more exceptional stays in the future. Warm regards, John Mitchell Operations Manager

Staff being helpful

Aniello C 11/28/2023 TripAdvisor review

The staff were very helpful and always done their jobs to the best they could, they never failed to deliver our requests and always had smiles on their faces, especially Victoria, Brooke and Joanne. Looking forward to visiting again soon.

Dear anielloc150, Thank you for taking the time to share your positive experience! We're delighted to hear that our staff, particularly Victoria, Brooke, and Joanne, made your stay at Mercure Tunbridge Wells Hotel memorable. It's heartening to know that their helpfulness and dedication added to the enjoyment of your visit. We truly appreciate your kind words, and we look forward to welcoming you back soon. Safe travels until we have the pleasure of hosting you again. Warm regards, John Mitchell Operations Manager

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Web-users rating

Other web-users rate our hotel

226 reviews 9/10 Location
907 reviews 6.2/10 Room
918 reviews 8.5/10 Service
6 reviews 7.9/10 WiFi
559 reviews 6.1/10 Food
386 reviews 6.3/10 Cleanliness
378 reviews 8.5/10 Breakfast
232 reviews 4.2/10 Vibe

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All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.