Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 986 reviews

Mercure Tunbridge Wells Hotel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
United Kingdom

GPS:51.146079, 0.311925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  986 reviews

TripAdvisor Rating  3.5/5  1,386 reviews


TripAdvisor rating 4.0/5

Carl L TripAdvisor review

Excellent stay very warm and welcoming with friendly faces Rooms are spacious and comfortable The seminar room with food provided was well received from all our customers, would definitely stay again and recommend there services

Came for a business conference

TripAdvisor rating 5.0/5

simon b TripAdvisor review

Excellent venue great friendly staff, meeting room was just what we needed and would definitely recommend. Food in the restaurant was good and I have no complaints whatsoever, free parking for us and our guests and reasonable prices

Will definitely return again!!

TripAdvisor rating 5.0/5

linda b TripAdvisor review

Came here for breakfast to meet up with family before they left for their journey home. Food was excellent and the staff were so friendly & attentive. Lovely surroundings and cosy atmosphere. Will definitely be returning again soon!

Another great stay

TripAdvisor rating 5.0/5

Theresa C TripAdvisor review

Amazing stay as always we really enjoy staying here and the staff are brilliant especially Joanne at the bar she was very professional, helpful and interacted with the guests as if it was second nature to her she is in my mind a valuable member of staff

Dear G6365lltheresac, Thank you for your wonderful feedback! We're thrilled to hear that you had another amazing stay at Mercure Tunbridge Wells Hotel. It's heartening to know that our staff, particularly Joanne at the bar, contributed to making your experience memorable. We appreciate your kind words about Joanne's professionalism, helpfulness, and natural interaction with guests. Joanne is indeed a valuable member of our team, and we're grateful for your recognition. We look forward to providing you with more exceptional stays in the future. Warm regards, John Mitchell Operations Manager

Staff being helpful

TripAdvisor rating 5.0/5

Aniello C TripAdvisor review

The staff were very helpful and always done their jobs to the best they could, they never failed to deliver our requests and always had smiles on their faces, especially Victoria, Brooke and Joanne. Looking forward to visiting again soon.

Dear anielloc150, Thank you for taking the time to share your positive experience! We're delighted to hear that our staff, particularly Victoria, Brooke, and Joanne, made your stay at Mercure Tunbridge Wells Hotel memorable. It's heartening to know that their helpfulness and dedication added to the enjoyment of your visit. We truly appreciate your kind words, and we look forward to welcoming you back soon. Safe travels until we have the pleasure of hosting you again. Warm regards, John Mitchell Operations Manager

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Other web-users rate our hotel

  • 226 reviews 9/10 Location
  • 907 reviews 6.2/10 Room
  • 918 reviews 8.5/10 Service
  • 6 reviews 7.9/10 WiFi
  • 559 reviews 6.1/10 Food
  • 386 reviews 6.3/10 Cleanliness
  • 378 reviews 8.5/10 Breakfast
  • 232 reviews 4.2/10 Vibe

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