ibis Styles Paris Charles de Gaulle Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 5,375 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Restaurant open every evening, 7 days a week

  • In airport: access via CDGVal - Roissypôle stop, 7 days from 4am to 1am

  • Family Rooms - Communicating - Junior Suite

  • Breakfast and WiFi included

  • Private covered parking 100 places, open 24/7 - 27 euros

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Styles Paris Charles de Gaulle Airport

1 Bis Rue de la Haye, accès GPS / Tremblay-en-France, ROISSYPOLE / CS 20009
95735 ROISSY CHARLES DE GAULLE
France

GPS:49.010575, 2.561965

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

JETLAG

Jetlag welcomes you 7 days a week from 6pm to 10pm. Explore its menu with the flavors of the world, studded with fresh products. Discover its stellar burgers, planchas and daily specials.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,375 reviews

TripAdvisor Rating  4.0/5  2,173 reviews

Close to airport

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

No complaints. Clean basic accommodation.

Well located but beware ...

Customer review rating 1.0/5

Gerard N. Solo - Confirmed reviews ALL

When I arrived at the hotel, the room temperature was 15C. This did not change after I raised the thermostat and fan to maximum level. After I called, a technician came with a little electric heater. He knew that the system was defective and nothing could be done. Not appropriate for a room that was advertised at EUR179 per night on the day I was there. If I have to stay overnight, I would stay at the standard CDG Airport IBIS. It cannot be worse the the supposedly higher ranked Ibis Styles.

Dear Gerard, Thank you for sharing your experience at ibis Styles Paris CDG Airport. We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issue with the room temperature. Your comfort is of utmost importance, and we understand the importance of a comfortable room. We appreciate your feedback, and we will ensure that your comments are shared with the relevant departments to address and rectify the heating issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Best regards, The ibis Styles Paris CDG Airport Team.

Excellent !

Customer review rating 5.0/5

Christian M. Couples - Confirmed reviews ALL

Parfait

Cher Christian, Nous vous remercions pour vos commentaires suite à votre séjour à l'ibis Styles Paris CDG Airport. C’est avec grand plaisir que nous recevons vos compliments. La satisfaction de nos clients est notre priorité, et nous sommes heureux d'avoir répondu à vos attentes. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur pour continuer à vous offrir une expérience tout aussi agréable. Cordialement, L'équipe ibis Styles Paris CDG Airport

Well located

Customer review rating 5.0/5

Roman F. Business - Confirmed reviews ALL

All good

Dear Roman, Thank you for taking the time to share your experience with us. It is with great pleasure that we receive your compliments. The satisfaction of our customers is our priority, and we are happy to have met your expectations. We will share your feedback with our team. We hope to have the opportunity to welcome you again in the future to continue to offer you an equally pleasant experience. Sincerely, The ibis Styles Paris CDG Airport team

Reasonable stay with some comments!

Customer review rating 2.5/5

Trish L. Solo - Confirmed reviews ALL

I found the wait at the reception desk on arrival rather long. The staff did their best with a card/computer system that seemed complicated. The system in the dining room is not sufficiently clearly explained, i.e: which part is self service and which part not. Also the billing for food. Should it be on the room tab or immediately paid at another queue in the reception. I received a call at 10.30pm having just gone to sleep - my dinner bill had not been paid could I come down to reception and pay now! I received a bill for I don’t know what having fully paid up and left the hotel, I didn’t have the complicated software to download or the desire to look at it! Also, an idea would be to have a written indication in the lifts of how they function i.e: using the room card. The room was perfect!

Dear Patricia, Thank you for taking the time to tell us about your recent stay at ibis Styles Paris CDG Airport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The ibis Styles Paris CDG Airport Team.

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Other web-users rate our hotel

  • 5,456 reviews 9.5/10 Location
  • 6,577 reviews 6.4/10 Room
  • 4,712 reviews 7.8/10 Service
  • 164 reviews 7.7/10 WiFi
  • 3,687 reviews 8.2/10 Breakfast
  • 2,257 reviews 7.3/10 Cleanliness
  • 14 reviews 4/10 Wellness Area

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