诺富特莫斯科基辅酒店 4 星

客户意见评级 4.6/5 5,140 评论

安心悦界(ALLSAFE)认可酒店

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怎么运行的?
+ 14 服务

酒店其他优惠

  • 坐享优越的位置:位于首都中心地带,靠近地铁站和 Kievsky 火车站

  • 现代风格的客房,包括不同房型

  • 供应俄罗斯菜肴和国际菜肴的餐厅和全天候开放的温馨酒吧

  • InBalance 水疗中心(带泳池)

  • 举行商务会议和活动的理想场所

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 私人室内停车场 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 洗衣房
  • 自动提款机
  • 行李员
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 12 会议室
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

诺富特莫斯科基辅酒店

Kievskaya Ulitsa
2
121059 莫斯科
俄罗斯

电话: +74956605353

传真: (+7)4992401051

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    VNUKOVO 达到 39公里 / 24.23 英里

  • 乘火车

    KIEVSKSYA STATION 达到 0.1公里 / 0.06 英里

GPS :55.743431, 37.562524

我们的客房

诺富特客房空间宽敞,设计现代,功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

高级房,配备 1 张双人床

无障碍房间
  • 最多人数: 3
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于庭院旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

商务房,配备 1 张双人床

  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于庭院旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

高级房,配备两张单人床

  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于庭院旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

高级房,配备 1 张双人床

  • 最多人数: 4
  • 面积: 从 38 / 409 sq ft
  • 景色: 位于庭院旁边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

酒店餐厅和酒吧

GOURMET BAR BY NOVOTEL

美食类型: 国际

Enjoy breakfast, lunch and dinner in the convivial setting of the restaurant, which overlooks the picturesque landscape of the surroundings of Moscow. Special menu available for events and business activities.

  • 周一
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  • 周六
  • 周日

NOVOTEL BAR

在酒吧或大厅里享受高品质服务的美妙氛围。酒吧菜单为商务会议和朋友聚会提供饮料。诺富特酒店酒吧全天候营业,全年无休。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:12

  • 最大面积:176 平方米

  • 最大容量:160 个人

  • 最大宴会容量:100 个人

了解更多信息


诺富特莫斯科基辅酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

5,140 评论

tripadvisor

TripAdvisor 评级 4.5/5

444 评论

had a hole in my mattress

Tripadvisor 评级 3.0/5

sdfsdf23f Business - 14/12/2020 经 TripAdvisor 认证的评论

i have fallen into my mattress as it was broken. didn't bother to change room in the middle of the night. bad matteress == bad sleep room was clean and otherwise had nice table to work on. but mattress was an annoyance

Dear sdfsdf23f. Thank you for taking your time to share you experience regarding your stay in our hotel. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. Look forward to meet you again. Sincerely, Elena Simone Guests Experience Manager

Novotel standing

Tripadvisor 评级 4.0/5

ElianeValerie66 Business - 19/02/2020 经 TripAdvisor 认证的评论

Novotel standing implying cleaness, service level, etc. The hotel is very well located, with Metro next door - 15 minutes from touristic sites - Bolshoi/Kremlin - Very good and wide breakfast choices.

Dear ElianeValerie66, Thank you for scoring your experience with us. We will be glad to welcome you back at Novotel Moscow Kievskayal! Best regards, Elena Simone Guests Experience Manager

下次还会入住

客户意见评级 5.0/5

商务住宿 - 02/11/2019 所有已确认评论

装修现代整洁 卫生间干湿分离 早餐特别棒!

Dear 厉, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Modern hotel at good location

Tripadvisor 评级 4.0/5

DanielS22116 Couples - 16/10/2019 经 TripAdvisor 认证的评论

Check in Process smooth, well received as Platinum member, got upgraded in a nice Suite room. Staff friendly and attending. Check out automatically, good and fast Service. Restaurant for dinner was not so nice, Quality of the Food below average, staff Needs to be trained better too, e.g. ordered a bottle of red wine, first choice was out of stock, second just filled into the glass without letting me taste first, then filled only the glass of my wife, not mine… Breakfast was ok. Security Level is very good. Location is very good too, Metro next buliding, Shopping malls too, a lot of Restaurants as well.

Dear DanielS22116, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments concerning quality of the food in the restaurant will be transferred to restaurant manager for improving these minuses. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager

Rewards Point Taken and also Full amount in for the room

Tripadvisor 评级 1.0/5

Praveen P Family - 13/06/2019 经 TripAdvisor 认证的评论

I am generally a hardcore Accor fan but the last stay of my family has left a bitter taste, i have booked in the hotel for my wife and two daughters using my reward points and the booking was done in my wife name, the site did not give any message or so that i need to be present to utilize my reward points. On arrival at the hotel my family was asked to pay the complete amount before checkin and also my 22000 points were taken away , so i landed up paying the full amount and losing my complete point. The matter was reported to accor group but they did not even respond to the query. I thought that its a "SERVICE INDUSTRY" , unfortunately i feel Accor group is losing its grip on it, being a Platinum member last year i now have big doubts that i will use the group. Please be careful while using the so called Reward Points and read between the Lines.

Dear Praveen P, Thank you for taking the time to tell us about your experience at the Novotel Moscow Kievskaya. I am sorry that your experience did not meet your expectations. Please be assured that your comments were passed to the hotel management. Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager

Good Hotel, good Location, but Staff Must be improved

Tripadvisor 评级 4.0/5

Mike J Business - 11/06/2019 经 TripAdvisor 认证的评论

Good hotel, good location , but the quality of the staff need to be improved. Guards partly very unfriendly, and most of them speak no word English, reception staff was very good and speak good English. In the restaurant only one lady speak English, the Bar staff was more busy with themselves instead the take care for the fustomers

Dear Mike J, Thank you for taking the time to share your feedback and rate your stay with us. I will surely pass your valuable comments to our team and the hotel management. We hope to welcome you back to our hotel very soon! Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager

Good 4 star hotel with a few minor issues

Tripadvisor 评级 4.0/5

Oleg B Friends getaway - 19/05/2019 经 TripAdvisor 认证的评论

Pros: location, contemporary interior, nice pool. Cons: the pool water temperature was a bit colder than expected; i am not sure if it's monitored. The hallway air temperature was warmer than expected; again, i am not sure if it's monitored. There were no teaspoons/knife/bathrobe in the room, had to request them separately. There were too many security personnel around the property. The nearby construction noise was bothersome at certain days/times. The pillows were not very comfortable.

Dear Oleg B, Thank you for taking the time to tell us about your experience at the Novotel Moscow Kievskaya. I am happy to hear you enjoyed our excellent location and the hotel interior. I am sorry to hear that you faced some shortcomings during your stay. Please be assured your valuable comments will be given proper attention. We will be happy if you visit us again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager

Is like your sweet home in the heart of crazy Moscow

Tripadvisor 评级 5.0/5

vova_chev Business - 31/03/2019 经 TripAdvisor 认证的评论

It is my favorite hotel in Moscow for the following reasons: 1) it is ideally placed for voyagers who arrive and leavr by flight; 2) just across the road is huge mall with a number of places to eat (my favorite one is Urjuk - uzbek restaurant); 3) there is excellent spa with wonderful sauna anf hammam. Rooms are clean, cozy and absolutely silent! The restaurant in the hotel ensures rich breakfasts. I am staing this hotel each my arrival in Moscow since 2015 and never was disappointed.

Dear vova_chev, Thank you for scoring high your experience, your loyalty and choice of our hotel. It is always a pleasure to receive such positive feedback. We hope your next visit will be just as pleasant! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Good experience following the check-in

Tripadvisor 评级 4.0/5

775stevenw Business - 10/03/2019 经 TripAdvisor 认证的评论

I am a silver member and checked-in online in advance but then had to wait nearly 20 minutes on arrival to get my room key - no accor club dedicated check-in person was available and the process was painfully slow for the 2 people in front of me and for myself. Thereafter food, comfort , fitness were all very good. Pity I did not get an upgrade..

Dear 775stevenw, Thank you for your valuable feedback and positive score! We are very glad to hear that quality of food and Spa-center left positive impression on you. Please accept our sincerest apologies for the inconvenience caused by the procedure of online check-in. But let me kindly explain that in accordance with Russian legislation hotel employee has to accept from guests the originals of the necessary documents that must be submitted upon arrival, and register them. Unfortunately, this procedure takes a little time. We very much hope for your understanding in this situation! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Good hotel with very good location

Tripadvisor 评级 5.0/5

IgorKozintsev Couples - 28/12/2018 经 TripAdvisor 认证的评论

Except queues during checkin all other services are very good.Very convinient location.I booked room with very reasonable price and have been upgraded to suite as Platimun memberReception is located on 5th floor which is not convinientSecurity at the entranve gives additional level of confidence

Dear Y3661FJigork, Thank you for scoring high your stay with us. I am glad that overall you liked our hotel! At the same time I am very sorry that your experience at the reception did not fully meet your expectations. It would be a great help if you could share what exactly you did not like and send your remarks directly to me h8225-qm@accor.com. Please be assured that your comments will be passed to the responsible manager. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Very Impressed!

Tripadvisor 评级 5.0/5

JazzMeister77 Couples - 15/11/2018 经 TripAdvisor 认证的评论

I was very impressed with this hotel. Firstly, I had a problem arranging something prior to arrival, however, this was very well organised by Julia (Reservations Manager). I would like to thank her. The hotel is very nice, very clean and the service was first class. Complementary water in the room. Good wifi. We didn't have breakfast, so I can't comment on that.

Dear JazzMeister77, We very much appreciate your comments regarding your stay at our hotel. It was a great pleasure to receive such positive feedback about our Reservations Manager Julia. Such feedbacks really inspire our team to prodive to our guests incredible service! Thank you again for your valuable feedback. It is our great hope to welcome you again at Novotel Moscow Kievskaya! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Nice place to have a stay in Moscow

Tripadvisor 评级 5.0/5

T2377DSchristopheb Couples - 08/11/2018 经 TripAdvisor 认证的评论

2 steps away the Kievskay metro station, we are closed from every places in Moscow (2 or 3 stations from Red Square for example) and it's possible to visit some restaurant not far the hotel. Our room... I should say our appartment, was really nice and people quite nice and efficient.Only point, you can hear the street noise in your room. Not very loud but you hear it.

Dear Christophe B, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

酒店設計新穎,整體很滿意

客户意见评级 4.0/5

Aa 朋友住宿 - 26/09/2018 所有已确认评论

第一次入住Novotel,浴室間隔用了新款的玻璃設計,很時尚,還可以通電轉成不透明只透光和人影。如果同行的不是情侶或夫婦入住便有點尷尬。另外,不知只提供紙杯是否這個酒店品牌的全球標準,始終這酒店的定位不是 budget hotel。除此之外,整體很滿意,保安嚴密,大堂空間十足,設計時尚,職員專業有禮。

Dear AA, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and professionalism of our staff. Let me kindly explain, that the paper cups are the global standard of Novotel brand in superior rooms. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

quiet hotel

Tripadvisor 评级 5.0/5

904thierryr Couples - 14/08/2018 经 TripAdvisor 认证的评论

inner city. quiet hotel. large and clean room. very good breakfast. have been stayed 8 nights. good wifi. close to metro kievskaya. shopping mall close to hotel. very good hotel for visiting moscow one week.

Dear 904thierryr, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location, quality of cleaning and breakfast. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

I wish I stayed longer

Tripadvisor 评级 5.0/5

xyxd Solo travel - 30/07/2018 经 TripAdvisor 认证的评论

The hotel is in central location, next to a huge shopping mall (that has everything) and rail station. The check in was very fast and the personnel was very helpful. The biggest sup price was the 17 meters swimming pool, didn't expect it. In addition to sauna and he-mam. I enjoyed my stay very much. Thank you

Dear xyxd, I am happy to hear that you enjoyed our facilities. It is always a pleasure to receive positive feedback from our guests.We are so glad that our location, quality of service and Spa center left such positive impression on you! We hope you visit the Novotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

I Love Moscow in the Springtime.

Tripadvisor 评级 5.0/5

adenoz Couples - 04/05/2018 经 TripAdvisor 认证的评论

The hotel is in a terrific location, right across the road from a large shopping centre and just up from Kievskaya Station. Our suite was stylishly yet comfortably furnished. The bathroom was functional with a separate tub and very nice Fair Trade toiletries. Although we faced a busy road and the station, the room was remarkably quiet. The large indoor pool was a real asset for a city hotel. Check in and check out went without a hitch, even though I used points to pay for my breakfast. It proved to be a learning experience for both of us. Very good Platinum Le Club Accor status recognition: room upgrade, welcome amenity and welcome drink vouchers. Pre-stay emails were answered promptly and requests granted.

Dear adenoz, Thank you for your positive feedback and high rating of your stay with us. We appreciate your loyalty to the AccorHotels properties and will be happy to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Nice place

Tripadvisor 评级 5.0/5

tutunoff Couples - 15/03/2018 经 TripAdvisor 认证的评论

New hotel, clean and cosy. A nice fitness center. Location is perfect - subway, shopping center, restaurants are in one minute walking distance. Tasty breakfast. Will anyway come back. Thank you for everything!

Dear tutunoff, Thank you for scoring high your experience with us. We are so glad to hear that you really enjoyed our great location, quality of breakfast and design concept! It is always a pleasure, when our guests share with us such positive feedback towards our team! We will be happy to welcome you back at Novotel. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager

Good Hotel for Moscow!

Tripadvisor 评级 4.0/5

ssichi Solo travel - 10/01/2018 经 TripAdvisor 认证的评论

Good quality hotel, excellent service at the reception! just few issues when cleaning my room (some days no towels, shower gel, etc) People were very helpful during my staying, providing me the right information for Moscow

Dear ssichi, Thank you for taking the time to tell us about your experience with us. I am sorry to hear that you have experienced some shortcomings on the side of housekeeping service. Please accept our sincerest apologies and be assured that your comments were taken into account for further service improvement. We will be glad to welcome you at Novotel again! Sincerely, ANASTASIA YURENSKAYA Quality & Service Culture Manager

有點無奈

客户意见评级 3.0/5

W. 情侣住宿 - 07/01/2018 所有已确认评论

No comment

Dear Ms. W., Thank you for taking the time to tell us about your experience at the Novotel Moscow Kievskaya. I am sorry that your experience did not meet your expectations. It would be a great help if you could share what difficulties you faced during your stay with us. Please be assured that your comments will be passed to the responsible manager. Sincerely, ANASTASIA YURENSKAYA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very good quality service with SPA and GYM

Tripadvisor 评级 5.0/5

tredkaya Family - 07/01/2018 经 TripAdvisor 认证的评论

Very good quality service with SPA and GYM access during the whole day. Convenient location, 10-15 minutes by metro from the city ceter. Friendly stuff. Will definitely consider the place for the next stay.

Dear Татьяна С, I'm very glad to hear that you enjoyed your stay with us. It is a great pleasure to receive positive feedback.We will be glad to welcome you at Novotel again! Best regards, ANASTASIA YURENSKAYA Quality & Service Culture Manager

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