酒店其他优惠
全天候高质量服务
现代化设计
开放式阳光休闲区（适用于夏季）
距离地铁站仅数步之遥
中心位置
酒店及周边服务
从 14h00 办理登记入住手续
从 12h00 办理退房手续
付费服务
酒店位置
宜必思莫斯科基辅酒店
Kievskaya Ulitsa
2
121059 莫斯科
俄罗斯
从 14h00 办理登记入住手续
从 12h00 办理退房手续
我们的客房
标准房，配备 1 张双人床
无障碍房间
- 最多人数： 2
- 面积： 从 16 m² / 172 sq ft
- 景色: 位于庭院旁边, 位于城市边 *
视情况而定
- 客房内的无线网络
- 高速网络
- 卫星/有线彩电
- 沐浴用品
- 直拨电话
标准房，配备两张单人床
- 最多人数： 2
- 面积： 从 16 m² / 172 sq ft
- 景色: 位于庭院旁边, 位于城市边 *
视情况而定
- 客房内的无线网络
- 高速网络
- 卫星/有线彩电
- 沐浴用品
- 直拨电话
特级房，配备 1 张大床
- 最多人数： 2
- 面积： 从 16 m² / 172 sq ft
- 沐浴用品
酒店餐厅和酒吧
TripAdvisor 评级
430 评论
worse ibis ever
Tripadvisor 评级 1.0/5 
karankorn_kh Family - 06/01/2020 经 TripAdvisor 认证的评论
i didn't spect much from ibis. as a platinum member, i knew what i should get from which accor hotel brands. but this ibis Moscow Kievskaya gave mw the worse ibis experience ever, starting from the reservation process throughout the whole stay. the only good point is the location. the hotel is next to metro station where it connects to 3 metro lines and just crossing the street from a shopping mall.
Dear karankorn_kh, Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. We will be very grateful if you send us detailed information about the inconvenience of your stay to email: h8225-fb3@accor.com. We will be happy to figure out this minuses and make every effort to ensure that they do not happen again. Warmest regards, Elena Simone Guests Experience Manager
Bad Staff
Tripadvisor 评级 2.0/5 
micukatalin Business - 28/10/2019 经 TripAdvisor 认证的评论
The staff was very rude and not flexible. I frequently stay at IBIS so i was hoping in Moscow i will have the same experience like in other parts. They probably had a issue with the POS or with my card from my banks. I was ask to pay at check-in and i try to use my credit card ( the same that i used for booking on the Accor website) and they claimed it didn't work although the Amount was blocked in my account. They refused to give me the room although i showed them on my online Bank app that they reserved the money in my account and i told them i need to check with my bank till check out to see what happened. Still they didn't want to give me the room so i tried to used a credit card from another bank and it was still not working. Then i used the same card on an ATM and pay in cash . It was really a bad experience and very bad behavior from the reception staff. I lost 1 hour from a business meeting because of this situation and i still have around 300 euro blocked in my account that i need to clarify with the bank. This refusal to give me the room without prepayment or a approved credit card is something that i don't understand. Why i am a member if the Accor Hotel if i have no benefits? I was expecting more professionalism in every country from Accor Group.
Dear micukatalin. Thank you for taking the time to share your feedback. I am sorry to hear that you encountered such shortcomings. Let me kindly explain, that after an internal investigation, we found that the payment from your card was not charged in the hotel, you can contact the Bank to confirm this information. Please allow me to apologize on behalf of the hotel for the inconvenience, we are sorry that you lost 1 hour from a business meeting, but from our side money was not charged. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager
環境整潔舒適 員工態度友善
客户意见评级 4.5/5
匿名 单人住宿 - 03/09/2019 所有已确认评论
整體環境很好, 很清潔舒適 雖則不附送牙膏牙刷, 但可到附近或到前枱購買. 職員態度親切友善, 但餐廳職員於早餐自助餐時段, 只要看見桌子沒有人坐, 就把桌上還沒有吃的食物收掉, 其實客人只是再出去拿餐具或再拿食物 每天都有水附令人滿意, 唯如果房間內有熱水壼可燒水就更好
Dear Chan Hao, Thank you for scoring high your stay with us. We will be happy if you visit us again! Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
Perfect location, great hospitality, tight security.
Tripadvisor 评级 5.0/5 
StevenT3197 Family - 02/06/2019 经 TripAdvisor 认证的评论
The great value hotel is steps away from Kivesky Railway Station (35 mins from direct from VKO airport on the aeroexpress train) and Kievskaya metro station (line 3,4 and 5) direct to Kremlin, Red Square, Izmailovsky Souvenir market, Old Arbat Street and Komsomolskaya metro station which is next to Leningradsky Railway station (need to walk up a flight of over 20 steps) to take the high speed Sapsan train to St Petersburg. Across the street is the big and modern Evropeisky Shopping Centre. The hotel provides free visa support and all the staff are .very welcoming and helpful. Our room was clean and sound-proofed and has everything we needed except coffee making facilities. Bottled water was provided daily and best of all the air condition was running even though the outside temperature was below 20 degree C. Security was tight and we felt very safe. Each time we stepped into the hotel lobby, we had to walk through the metal detector and our backpacks would be checked. We have to use our room key card to take the elevator to our floor. The basic buffet breakfast was adequate
Dear StevenT3197, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager
房间精致、整洁舒适
客户意见评级 4.5/5
Robin 商务住宿 - 20/02/2019 所有已确认评论
房间不大，但整洁干净。酒店的地理位置很好，附近就是欧洲商场方便购物和吃饭，楼下是基辅地铁站和或者站，方便出行。室内暖气原因很干燥，应多为用户提供水，如有加湿设备最好。
Dear Robin, It was our pleasure to welcome you at ibis. I will surely share your feedback with our staff and hotel management. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
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