宜必思莫斯科基辅酒店 3 星

客户意见评级 4.5/5 6,146 评论

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酒店其他优惠

  • 全天候高质量服务

  • 现代化设计

  • 开放式阳光休闲区(适用于夏季)

  • 距离地铁站仅数步之遥

  • 中心位置

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 私人室内停车场 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 洗衣房
  • 自动提款机
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
休闲和活动
  • 健美中心
商务服务
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

宜必思莫斯科基辅酒店

Kievskaya Ulitsa
2
121059 莫斯科
俄罗斯

电话: +74956605353

传真: (+7)4957347360

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    VNUKOVO 达到 39公里 / 24.23 英里

  • 乘火车

    KIEVSKSYA STATION 达到 0.1公里 / 0.06 英里

GPS :55.743431, 37.562524

我们的客房

酒店餐厅和酒吧

Ibis Kitchen

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IBIS KITCHEN

美食类型: 国际

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open from 12:00 to 23:00

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IBIS BAR

宜必思酒吧是随时放松身心的理想场所。

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宜必思莫斯科基辅酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

6,146 评论

tripadvisor

TripAdvisor 评级 4.0/5

430 评论

worse ibis ever

Tripadvisor 评级 1.0/5

karankorn_kh Family - 06/01/2020 经 TripAdvisor 认证的评论

i didn't spect much from ibis. as a platinum member, i knew what i should get from which accor hotel brands. but this ibis Moscow Kievskaya gave mw the worse ibis experience ever, starting from the reservation process throughout the whole stay. the only good point is the location. the hotel is next to metro station where it connects to 3 metro lines and just crossing the street from a shopping mall.

Dear karankorn_kh, Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. We will be very grateful if you send us detailed information about the inconvenience of your stay to email: h8225-fb3@accor.com. We will be happy to figure out this minuses and make every effort to ensure that they do not happen again. Warmest regards, Elena Simone Guests Experience Manager

Bad Staff

Tripadvisor 评级 2.0/5

micukatalin Business - 28/10/2019 经 TripAdvisor 认证的评论

The staff was very rude and not flexible. I frequently stay at IBIS so i was hoping in Moscow i will have the same experience like in other parts. They probably had a issue with the POS or with my card from my banks. I was ask to pay at check-in and i try to use my credit card ( the same that i used for booking on the Accor website) and they claimed it didn't work although the Amount was blocked in my account. They refused to give me the room although i showed them on my online Bank app that they reserved the money in my account and i told them i need to check with my bank till check out to see what happened. Still they didn't want to give me the room so i tried to used a credit card from another bank and it was still not working. Then i used the same card on an ATM and pay in cash . It was really a bad experience and very bad behavior from the reception staff. I lost 1 hour from a business meeting because of this situation and i still have around 300 euro blocked in my account that i need to clarify with the bank. This refusal to give me the room without prepayment or a approved credit card is something that i don't understand. Why i am a member if the Accor Hotel if i have no benefits? I was expecting more professionalism in every country from Accor Group.

Dear micukatalin. Thank you for taking the time to share your feedback. I am sorry to hear that you encountered such shortcomings. Let me kindly explain, that after an internal investigation, we found that the payment from your card was not charged in the hotel, you can contact the Bank to confirm this information. Please allow me to apologize on behalf of the hotel for the inconvenience, we are sorry that you lost 1 hour from a business meeting, but from our side money was not charged. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager

環境整潔舒適 員工態度友善

客户意见评级 4.5/5

匿名 单人住宿 - 03/09/2019 所有已确认评论

整體環境很好, 很清潔舒適 雖則不附送牙膏牙刷, 但可到附近或到前枱購買. 職員態度親切友善, 但餐廳職員於早餐自助餐時段, 只要看見桌子沒有人坐, 就把桌上還沒有吃的食物收掉, 其實客人只是再出去拿餐具或再拿食物 每天都有水附令人滿意, 唯如果房間內有熱水壼可燒水就更好

Dear Chan Hao, Thank you for scoring high your stay with us. We will be happy if you visit us again! Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect location, great hospitality, tight security.

Tripadvisor 评级 5.0/5

StevenT3197 Family - 02/06/2019 经 TripAdvisor 认证的评论

The great value hotel is steps away from Kivesky Railway Station (35 mins from direct from VKO airport on the aeroexpress train) and Kievskaya metro station (line 3,4 and 5) direct to Kremlin, Red Square, Izmailovsky Souvenir market, Old Arbat Street and Komsomolskaya metro station which is next to Leningradsky Railway station (need to walk up a flight of over 20 steps) to take the high speed Sapsan train to St Petersburg. Across the street is the big and modern Evropeisky Shopping Centre. The hotel provides free visa support and all the staff are .very welcoming and helpful. Our room was clean and sound-proofed and has everything we needed except coffee making facilities. Bottled water was provided daily and best of all the air condition was running even though the outside temperature was below 20 degree C. Security was tight and we felt very safe. Each time we stepped into the hotel lobby, we had to walk through the metal detector and our backpacks would be checked. We have to use our room key card to take the elevator to our floor. The basic buffet breakfast was adequate

Dear StevenT3197, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager

房间精致、整洁舒适

客户意见评级 4.5/5

Robin 商务住宿 - 20/02/2019 所有已确认评论

房间不大,但整洁干净。酒店的地理位置很好,附近就是欧洲商场方便购物和吃饭,楼下是基辅地铁站和或者站,方便出行。室内暖气原因很干燥,应多为用户提供水,如有加湿设备最好。

Dear Robin, It was our pleasure to welcome you at ibis. I will surely share your feedback with our staff and hotel management. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

my stay at Ibis Moscow Kievskaya

Tripadvisor 评级 5.0/5

Fulya M Business - 19/02/2019 经 TripAdvisor 认证的评论

The hotel was located at the city center with a subway connection from Kievskaya stop directly to the Airport, Expo Center or all touristic places. The rooms are quiet,non-smoking, well furnished and clean. I would definately prefer to stay here again in my furher visits.

Dear Fulya M, Thank you for positive score about your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

很干净没有异味很贴心很满意

客户意见评级 4.5/5

陈. 朋友住宿 - 11/02/2019 所有已确认评论

我们是2019年2月3号晚上办理的入住,员工价订的房间,虽然入住的时候有一点小曲折,但并不影响,特别是第二天早上八点退房时,我们下一站的住宿被拒绝了,前台小哥哥非常热情的帮助我们联系解决捷里的住宿问题,时间太匆忙忘记问他名字了,但真的特别感谢,这次入住非常满意,酒店的人员都很友好。

Dear 陈., Thank you for scoring high your experience with us and choice of our hotel. It is always a pleasure to receive such positive feedback about our team. We really appreciate your valuable and positive feedback towards our hotel. We hope your next visit will be just as pleasant! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Value for money !!!

Tripadvisor 评级 5.0/5

Inspire46536315017 Solo travel - 09/12/2018 经 TripAdvisor 认证的评论

I enjoyed my stay at the hotel. Very good location opposite to a shopping mall (with large variety of shops, restaurants and cafes )and metro station (10 minutes from kremlin). Really stylish (minimal chic) and clean room and bathroom . Nice view to moscow city. New , modern hotel. Definitely reccomend it !!!

Dear Inspire46536315017, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

簡單舒適

客户意见评级 4.5/5

Eva 情侣住宿 - 17/09/2018 所有已确认评论

房間新穎,簡單舒適,員工英語佳,地點在基輔火車站對面,馬路對面就有3,4 ,5號三條地鐵線,到景點非常方便。另外酒店對面就是大商場,購物飲食不缺,商場地庫有大超市,生活用品齊全,售價大眾化。

Dear eva, Thank you for scoring high your experience with us. We are very glad that our great location, design concept and staff left such positive impression on you. We will be happy to welcome you back soon at ibis Moscow Kievskaya! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

物有所值

客户意见评级 4.5/5

Kelly L. 家庭住宿 - 27/08/2018 所有已确认评论

价格合理,干净,简洁,地理位置好,员工英语好,目前住过最好的ibis

Dear Kelly L., I'm very glad to hear that you enjoyed your stay with us. It is a great pleasure to receive positive feedback. We will be glad to welcome you at ibis again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

性价比

客户意见评级 3.0/5

Dajian 家庭住宿 - 19/08/2018 所有已确认评论

之前在莫斯科住了7天,正好和这家对比。设备都是标装。但圣彼得堡这家居然只提供入住那一天的矿泉水。其余时间一概欠奉。而圣彼得堡这家又比莫斯科的贵上一百多块。可见性价比超低。

Dear dajian, We appreciate the rating of your stay with us and hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

A very good place to stay!

Tripadvisor 评级 4.0/5

Kapil S Couples - 07/08/2018 经 TripAdvisor 认证的评论

It's a very good place to stay. it's near the metro & train station. The location is easy to find. It has quiet rooms with modern architecture. The cafeteria has amazing food options with very nice & friendly staff & services at desk & bar. So in conclusion, Ibis Moscow Kievskaya is a very good place to stay.

Dear Kapil S, Thank you for scoring your experience with us! I am happy to hear you enjoyed our excellent location, design concept and our team. We will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Best Choice to Stay in Moscow

Tripadvisor 评级 5.0/5

mohamedoraby Solo travel - 25/07/2018 经 TripAdvisor 认证的评论

The best thing is that they have standards so you don't need to worry about any unpleasant surprises, very clean and comfortable and well equipped room & bathroom, in front of Kievskaya Metro & Train.

Dear Mohamed O, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location, quality of cleaning and our atmosphere. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Weekend in Moscow

Tripadvisor 评级 5.0/5

kristof_endre Friends getaway - 05/04/2018 经 TripAdvisor 认证的评论

Correct Hotel in the Centre of Moscow. Loceted directly next to the Kievskaya Railway station and the metro station. Well organized check-in and out. Helped to apply for Russian visa as well. Good buffet breakfast with a lot of choices.

Dear kristof_endre, Thank you for scoring high your experience with us. Our team is very happy that you enjoyed our excellent location and quality of breakfast. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

滿意但仍需要改善

客户意见评级 4.0/5

Annie C. 单人住宿 - 27/03/2018 所有已确认评论

酒店裡熱開水需向餐廳取用,然早上餐廳有提供早餐,並無規劃房客取用熱水的動線或服務,需使用濃縮咖啡機,造成使用早餐房客抱怨,希望能針對此部分改善。 另外,客房打掃服務水準參差不齊,有時會忘記放罐裝水,有時會在回飯店時發現地上會有紙屑。 莫斯科的登機入住文件(Регистрация)一開始說入住後第二天就可以拿到,第二天晚上時前去櫃台,櫃台說要等到第三天,第三天再去詢問,卻又說第四天早上再去櫃台拿,雖然是小問題,但這樣真的有點困擾。

Dear Annie C., Thank you for taking the time to tell us about your experience at ibis Moscow Kievskaya. We are very sorry that registration caused you inconvenience. I also would like to clarify that this category of hotels does not imply the availability of water cooler, because Ibis brand belongs to economy class. However, you can always apply to our lobby bar to order hot drinks. Our staff will be happy to help you in this matter. Please be assured that your comments have already been passed to hotel management. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Couldn't think of minor points-When in Moscow I'll be back...

Tripadvisor 评级 4.0/5

xepmah64 Solo travel - 13/12/2017 经 TripAdvisor 认证的评论

Location/logistics where top as being conveniently close to i.e. next to Kievskaya station which is metro & train hub to rest of Moscow. Hotel is perfect especially for serious private or business purpopes. Services, food and rooms where perfect making combination (service, price & location) great value for money. When you would stay here for party & clubbing you'd need to take a walk, cab or metro to preferred venue.

Dear xepmah64, I'm very glad to hear that you enjoyed your stay with us. It is a great pleasure to receive positive feedback. We will be glad to welcome you at ibis again! Best regards, ANASTASIA YURENSKAYA Quality & Service Culture Manager

Central location

Tripadvisor 评级 4.0/5

peterbX8720SW Business - 15/10/2017 经 TripAdvisor 认证的评论

The usual very practical IBIS style, convenient, all the basics you expect. My room was to the back and therefore quiet. Right at Kievskiy Station, next to a metro station... an excellent location for discovering Moscow or stay on business. Will be back.

Dear Peter B, It is a pleasure to receive positive feedback. We are happy that you enjoyed our location. I hope you visit our hotel again! Best regards, ANASTASIA YURENSKAYA Quality & Service Culture Manager

Missing microwave in the room

Tripadvisor 评级 4.0/5

Vagif S Family - 22/09/2017 经 TripAdvisor 认证的评论

In general I had a very good experience. Nice service, great food, but no room service. Great location and great security, the only thing is missing is microwave. Other than that had no problem. Thank you.

Dear Vagif S, It was our pleasure to welcome you at Ibis. I will surely share your valuable feedback with our staff and hotel management. We hope you visit our hotel again! Best regards, ANASTASIA YURENSKAYA Quality & Service Culture Manager

The best IBIS I've ever stayed in

Tripadvisor 评级 5.0/5

Alejandra_Rgz 10/09/2017 经 TripAdvisor 认证的评论

Everything is wonderful! Rooms are clean and well-designed, breakfast buffet was very rich. The FO team was always very helpful. Since Novotel and Ibis are in the same building we were always going to the Novotel bar for cool drinks!

Dear Alejandra_Rgz, I'm very glad to hear that you enjoyed your stay with us. It is a great pleasure to receive positive feedback. We will be glad to welcome you at Ibis Moscow Kievskaya again! Best regards, ANASTASIA YURENSKAYA Quality & Service Culture Manager
客户意见评级 3.5/5

Y. N. 商务住宿 - 12/07/2017 所有已确认评论

会说中文的前台,很好!旁边是大超市,它的4楼是美食广场。出门左边走有卖电话卡的,旁边是地铁站跟KFC,方便快捷。

Dear Ms. Y., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ANASTASIA YURENSKAYA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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