Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.2/5 3,035 reviews

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ALLSAFE approved hotel

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 324 rooms, suites, and apartments with city and harbour views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,035 reviews

TripAdvisor Rating  4.0/5  3,207 reviews


TripAdvisor rating 4.0/5

DavJo12 TripAdvisor review

We really liked the proximity to Albert Park which offered some nice, quiet walks. Good size rooms. Plentiful breakfast. We also dined at the hotel main restaurant, and it was OK. Club lounge had limited, though nice selection of refreshments. Staff were friendly and helpful.

Good stay

Customer review rating 4.0/5

Steven Business - Confirmed reviews ALL

When arrived was given a room too close to the lift..unpleasant constant noise from lift n people traffic.. The front desk lady was very helpful.. Got me a better room after much effort ..very appreciative of her service.

Great place to stay

Customer review rating 4.0/5

Wendy Couples - Confirmed reviews ALL

Central location, friendly helpful staff. Comfy bed. Only negative is the appallingly slow wifi. Was so slow as to be useless.

First time and was great

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

From checking in to checking out was a good experience. Friendly staff, great facility and efficient process

Excellent Service

Customer review rating 3.5/5

Julie Business - Confirmed reviews ALL

The staff at this hotel were very welcoming and provided excellent service. The food was good. I did find the room very clean, and presentable but they are old. I did book and had a confirmation for a king room, but instead was allocated a room with two queen beds. The shower was over the bath which I do struggle with and it was impossible to turn the shower on without getting wet. The shower had individual taps rather than a mixer. The bath seemed quite narrow and wall mounted the soap dish as in the wrong place, especially for anyone slightly larger. There was also no ventilation in the bathroom so the mirror steamed up. The lighting above the mirror also cast shadows and wasn’t great when applying makeup. The temperature in the hallway was very warm. As soon as you got off the elevator or out of the room, the heat was quite stifling. Overall, it was a good stay.

Dear Julie, Thank you for taking the time to fill out our review on your recent stay at the Pullman Auckland Hotel & Apartments. We were concerned to note that your experience did not meet your expectations. Please allow me to express my sincerest apologies for the inconvenience caused to you. At Pullman, we strive to provide a superior service experience for every Guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you mentioned about the bathroom of your room to prevent future occurrence. We are in the process of refurbishing our rooms and hopefully on your next visit we can show you our new product. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charmaine & The Pullman Auckland team

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Other web-users rate our hotel

  • 522 reviews 9.1/10 Location
  • 1,441 reviews 6/10 Room
  • 1,512 reviews 8.2/10 Service
  • 12 reviews 7.7/10 WiFi
  • 478 reviews 6.4/10 Food
  • 346 reviews 7.7/10 Breakfast
  • 344 reviews 6.9/10 Cleanliness
  • 250 reviews 9.3/10 Pool

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