Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.4/5 4,011 reviews

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Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 321 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,011 reviews

Customer review rating 3.0/5

Wing Y. Families - Confirmed reviews ALL

Room wasn't ready for check in at 3pm. Reception tried to charge for valet parking which is already included as part of the offer.

Kia Ora Wing Y., Thank you for your feedback. I sincerely apologise for the inconvenience regarding your room's readiness upon check-in and the misunderstanding with the valet parking included in your family offer. We take your comments seriously and will review our processes to enhance our guest experience. We look forward to welcoming you back soon! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Pramod P. R. Families - Confirmed reviews ALL

We checked into the hotel. We were a little early but in true Kiwi fashion (getting used to this 😂) they saw we had a child and an elderly lady with limited mobility, they gave us a room early.. really appreciate it. For Easter they had and inflatable play thing in the pool for the kids! Our daughter like the other kids couldn’t get enough of it! It was incredible. Always polite and helpful. Breakfast was good. Though they were overwhelmed with the number of guests the staff were very helpful, kind and polite with a smile on their face!! Kudos!

Kia Ora Pramod P. R., Thank you for taking the time to share your delightful experience at Pullman Auckland Hotel & Apartments. We are pleased to hear that our early check-in policy catered to your family’s needs, particularly for your child and elderly member. It is wonderful to know that the inflatable play feature in the pool brought joy to your daughter and the other children. We appreciate your understanding regarding the breakfast situation. Our team strives to maintain a high standard of service, even during busy times, and your kind words about their politeness and helpfulness will certainly be shared with them. We hope to welcome you and your family back in the future for another enjoyable stay! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Warren C. Families - Confirmed reviews ALL

Always a good stay, used the pool for a swim with thd granddaughter. Might look to use the spa treatment area next time when traveling with my wife only.

Kia Ora Warren C., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the pool and that your experience was comfortable. We look forward to welcoming you and your family back soon, and we hope you enjoy our spa services on your next visit! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Deborah L. Couples - Confirmed reviews ALL

Excellent stay from the moment we arrived when we dropped our car the conciage remembered us & welcomed us back, upgraded to a suite as Accor members, all the staff are amazing at the Pullman Excellent customer service thank you

Kia Ora Deborah L., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that our location and staff made a positive impression. Your appreciation of our concierge services and upgrades as Accor members is highly valued. We look forward to welcoming you back soon! Kind regards, Larina & The Pullman Auckland Family

Customer review rating 5.0/5

Kalala S. Families - Confirmed reviews ALL

We often stay at this residence while on tour with a National Sports Team. Though this stay is not a first for myself; it was for other family members who travelled also from offshore. ALL staff at Pullman Auckland and Hotel, CBD are experts and their engaging and passionate attention to detail was praised on a daily by first time stay family members. Princess Sooriah cannot be praised enough and I would like to thank her for her support and thoughtful and warm mannerisms and gestures. Clearly the staff are led well under her guidance and leadership. Mammoth thanks to the bar staff who effortlessly dealt with our hungry tour party of 18 after match night. Connor, Josh and Lucy organized delicious food offering great options and showcasing such professionalism and great banter. True gems here; nothing was too hard for them and Connor in particular is a fabulous example of engaging his customers with good ol fashion customer service and nothing to hard attitude.

Kia Ora Kalala S., Thank you for your kind words regarding your recent stay at Pullman Auckland Hotel & Apartments. We are delighted to hear that you and your family members enjoyed an exceptional experience during your visit, especially as this was their first stay with us. It is heartening to know that our staff, particularly Princess, Connor, Josh, and Luci, made a significant impact on your experience with their warm and attentive service. We take great pride in our team's dedication to providing a welcoming atmosphere and ensuring our guests feel valued and cared for. Your feedback is greatly appreciated, and we look forward to welcoming you and your family back during your next tour! Kind regards, Larina & The Pullman Auckland Family

Other web-users rate our hotel

  • 909 reviews 9/10 Location
  • 2,046 reviews 6.9/10 Room
  • 2,276 reviews 8.7/10 Service
  • 39 reviews 4.8/10 WiFi
  • 660 reviews 6.8/10 Food
  • 657 reviews 8.1/10 Breakfast
  • 547 reviews 7.6/10 Cleanliness
  • 444 reviews 9.1/10 Pool

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